Manager of QualityRisk Management

Parrish Medical Center; Titusville (FL); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

403(b) Retirement Program

Tuition Reimbursement

Annual Accrual of Personal Leave Bank Hours

Job summary

A healthcare organization in Titusville, Florida is seeking a Quality Manager to oversee the Quality department's operations. The role includes managing compliance with accreditation standards, leading process improvement initiatives, and supervising staff performance. Ideal candidates will possess a Bachelor's degree and have five years of relevant experience. Certifications in Lean Six Sigma and CPHQ are required.

Qualifications

• Minimum of five years of experience in a quality management role.
• Background in Business Administration or Health Administration required.

Responsibilities

• Manage accreditation compliance and standards.
• Lead process improvement initiatives.
• Supervise Quality department staff performance.

Skills

Leadership skills

Problem identification and analysis

Quality assurance

Compliance monitoring

Education

Bachelor's Degree in Business Administration or Health Administration

Tools

Lean Six Sigma Greenbelt

CPHQ Certification

Job description

Overview

Department: QRM/Risk

Schedule/Status: 8am-5pm; Full Time

Standard Hours/Week: 40

The position shall exemplify the desired Culture of Choice and philosophies of Parrish Healthcare. Under the general supervision of the Executive Director, Information Governance, the Quality Manager is responsible for the coordination of daily assignment of staff within the Quality department. In collaboration with the multidisciplinary team, the Quality Manager assesses, plans, develops, coordinates, implements, and evaluates the daily departmental plan of care to include efficient utilization of schedules, staff, and equipment. The Quality Manager monitors the plan to ensure quality, appropriateness, timeliness, and effectiveness of services rendered.

Responsibilities

• Manages the accreditation agency/organization liaison and acts as back up to the liaison, coordinating accreditation preparation work teams, and assisting with the continued compliance with standards to attain accreditation with high scores. This includes the Joint Commission, the Disease Specialty Certification Programs, Leapfrog, and other regulatory agencies.
• Monitors compliance with standards and regulations, providing a summary of trended performance improvement data to hospital/clinic committees, medical staff committees, and the Board of Directors. 2.
• Assists and leads managers, directors and medical staff committees with problem identification, analysis, and implementation of process change. Establishes and maintains files of performance improvement activities as they relate to the accreditation process.
• Manages the daily operations of the Quality department, to include assignment of staffing, equipment, supplies, and daily tasks.
• Supervises and evaluates staff member’s performance for compliance with established standards and policies to include probationary/annual performance appraisals. Identifies and documents situations that require further guidance and counseling.
• Collaborates in the development and review of departmental and organizational standards towards improving organizational performance, including monitoring key operation processes (e.g.: organization quality metrics, governmental reporting, and regulatory compliance) to maintain organizational compliance and goals.
• Participates in committees as assigned, supports quality assurance activities including initiating, reviewing, and revising policies and procedures, and participates in ongoing process improvement initiatives related to the organization. Assists in maintaining budget within established guidelines.
• Demonstrates effective leadership skills, follows appropriate chain of command. Promotes patient, staff, and physician satisfaction.
• Orients and trains staff members in the provision of patient care in the units as defined. Participates in meetings for communication with employees.
• Serves as the organization’s infection preventionist/infection control professional responsible for the infection prevention and control program.
• Performs similar or related duties as assigned.
• Knows fire, disaster and safety procedures and regulations as it pertains to the work area.

Requirements

Formal Education:

• Bachelor's Degree required. Major(s) required: Business Administration, Health Administration or related field.

Work experience:

• Minimum of five (5) years’ experience.

Required Licenses, Certifications, Registrations:

• Lean Six Sigma Greenbelt
• CPHQ Certification

Benefits

• Eligible to participate in a number of PMC-sponsored benefits, including:
• Benefits Start on Day 1
• Health, Dental and Vision Insurance
• 403(b) Retirement Program
• Tuition Reimbursement/Educational Assistance
• EAP, Flex Spending, Accident, Critical and Other Applicable Benefits
• Annual Accrual of 152 Personal Leave Bank (PLB) Hours