Manager of Product Development | Forward Deployed

Grow; Austin (TX); Hybrid; USD 138,000 - 235,000; Full time

Job summary

Epicor in Austin, TX is seeking a Manager of Product Development to lead a hands-on Forward Deployed Engineering team that works directly with customers to translate operational challenges into tailored software solutions. You will guide automation and production-ready capabilities while balancing people leadership with software delivery and cross-functional partnerships.

You will play a pivotal role in shaping architecture, guiding deployments, and ensuring delivery excellence, while mentoring

Qualifications

• Engineering leadership with hands-on software delivery experience.
• Experience leading developers and aligning software with customer needs.
• Proven ability to design, deploy, and support production systems.
• Strong communication, collaboration, and stakeholder management.
• Willingness to travel up to ~15–20%.

Responsibilities

• Build and lead a Forward Deployed Engineering team focused on customer-specific software solutions.
• Partner with customers to understand processes, challenges, and automation opportunities.
• Guide design, development, deployment, and support of production-ready solutions.
• Remain hands-on in architecture, development, troubleshooting, and reviews.
• Identify reusable patterns from engagements to inform platform capabilities.
• Collaborate with product, platform, engineering, and customer success teams.
• Mentor engineers and establish delivery standards and ownership culture.

Skills

Leadership

Customer engagement

Software architecture

Mentoring

Hands-on software development

Travel readiness

Tools

.NET

C#

Enterprise apps

Job description

Build technology that solves real customer problems. As a Manager of Product Development within Forward Deployed Engineering, you will lead a hands‑on engineering team that works directly with customers to understand operational challenges and create tailored software solutions. You will guide the delivery of automation and production-ready capabilities while identifying opportunities to turn recurring customer needs into reusable product functionality. We are seeking an engineering leader with strong technical depth, a customer-focused mindset, and the ability to move confidently between people leadership, software delivery, and cross‑functional partnership.

What you will be doing:

• Build and lead a Forward Deployed Engineering team focused on customer-specific software solutions.
• Partner directly with customers to understand business processes, technical challenges, and opportunities for automation.
• Guide the design, development, deployment, and support of reliable production solutions.
• Remain hands‑on in technical architecture, development, troubleshooting, and solution reviews.
• Identify patterns across customer engagements that may become reusable platform or product capabilities.
• Collaborate with product, platform, engineering, customer success, and other internal teams.
• Mentor engineers, establish delivery standards, and create a culture of ownership, learning, and customer impact.

What you will likely bring:

• Engineering management or technical leadership experience, including experience leading software developers.
• Strong hands‑on software development experience, particularly in .NET or enterprise application environments.
• Experience working directly with customers to translate business challenges into technical solutions.
• Demonstrated experience designing, deploying, and supporting production software.
• Strong communication, collaboration, and stakeholder‑management skills.
• Ability to travel up to approximately 15-20%.

What could set you apart:

• Experience with Python, artificial intelligence, machine learning, or cloud architecture.
• ERP, manufacturing, distribution, finance, or supply-chain domain knowledge.
• Experience in forward deployed engineering, customer engineering, solutions architecture, technical consulting, or implementation engineering.

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About Epicor

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're Proactive, Proud, Partners.

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses - the hardworking companies who make, move, and sell the things the world needs.

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.

• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you - that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

We are an equal-opportunity employer.

Range:

Minimum: $138,000 USD Maximum: $235,000 USD

The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.