Manager of Parking Strategy and Operations Innovation

Preferred Parking; Charlotte (NC); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading parking solutions company in Charlotte seeks a Manager of Parking Strategy and Operations Innovation. This role involves leading consulting engagements, managing high-complexity projects, and overseeing technology deployment in parking systems. The ideal candidate has over 5 years of experience in parking operations and excellent technical and stakeholder management skills.

Qualifications

• 5+ years in parking operations, consulting, or smart mobility.
• Proven success managing high-complexity projects.
• Deep knowledge of LPR enforcement systems and integration architecture.

Responsibilities

• Lead multi-year consulting engagements with stakeholders.
• Manage cycle of garage transitions and operational handoffs.
• Serve as product lead for implementing License Plate Recognition systems.

Skills

Parking operations

Project management

Stakeholder management

Technical acumen

Tools

LPR systems

API-based platforms

Job description

Overview

The Manager of Parking Strategy and Operations Innovation will lead the evolution of our parking portfolio through high-level consulting, smart technology deployment, and strategic innovation. This role sits at the intersection of business development, operations, and product leadership, responsible for turning long-range transitions and emerging parking technologies into scalable solutions.

Responsibilities

Garage & Surface Lot Transitions & Strategic Consulting

• Lead multi-year consulting engagements with property owners, developers, and municipalities, often before any operational handoff takes place.


• Own the full lifecycle of garage transitions—from initial strategy and planning through equipment installation, staffing recommendations, pricing models, and go-live execution.


• Architect and implement scalable systems to reduce manual overhead and increase reliability across enforcement and validation workflows.


• Train and enable internal teams once processes are refined, with a focus on long-term operational stability and performance.


• Act as a key player in identifying and closing new business opportunities tied to modern parking technologies and enhanced operational strategies.

Product and Technology Development

• Serve as product lead for company-wide rollout of License Plate Recognition (LPR) enforcement—fixed and mobile—across gated, ungated, and hybrid parking environments.


• Direct cross-functional integrations between Genetec Security Center and third-party providers (e.g., ParkMobile, The Hammer, ParkEngage, T2, SpotHero, Parkpliant, etc.) for seamless enforcement, payment, and customer validation flows.


• Oversee the strategic deployment of LPR vehicles, gate logic, and enforcement automation across surface lots and garages.


• Develop and enhance internal platforms (PPS Validation Portals, Client Portals, Mobile Apps) that support residents, commercial clients, and enforcement personnel.


• Maintain forward-looking market knowledge to evolve products in step with industry trends (e.g., contactless payments, AI-driven enforcement, sustainability initiatives).


• Drive internal adoption and client engagement.

Project Ownership & Team Enablement

• Architect and implement scalable systems to reduce manual overhead and increase reliability across enforcement and validation workflows.


• Serve as internal expert for training, process documentation, and operational handoffs once systems are stable.


• Position the company as a market leader against major competitors through differentiated product offerings, advanced LPR enforcement systems, and client-forward consulting.


• Direct the planning and execution of complex deployments, including gates, cameras, enforcement automation, and software interfaces.


• Act as the subject-matter expert across enforcement, validation, payment systems, and aggregator integrations.

Qualifications

• 5+ years in parking operations, consulting, or smart mobility, with proven experience leading multi-year, high-complexity projects.


• Proven success managing large-scale infrastructure projects, garage transitions, or enforcement systems.


• Deep knowledge of LPR enforcement systems, gated/ungated parking models, and integration architecture (especially API-based platforms).


• Exceptional stakeholder management skills with the ability to translate vision into execution across internal and external teams.


• Strong technical acumen; comfort managing cross-platform software and hardware deployments.


• Self-starter mindset with the ability to build structure around ambiguity.

Additional Requirements

• This position may require travel to client sites, industry events, and meetings.


• The role may require occasional evening or weekend work to accommodate client schedules or industry events.


• Occasional evening or weekend work may be required to oversee new operations and scout new locations.

Perform other duties as necessary or assigned.

Seniority level

• Director

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Business Consulting and Services