Manager of Operational Projects - Americas

A&O Shearman; New York (NY); On-site; USD 169,000 - 220,000; Full time

Benefits offered by this job

Discretionary bonus

Paid leave

Health insurance

401(k) plan

Job summary

A&O Shearman in New York is seeking a Manager of Operational Projects-Americas to lead office initiatives across the Americas, manage budgets and schedules, and ensure service quality with vendors and internal partners.

This role bridges strategy and day-to-day delivery, requiring strong communication, vendor management, and the ability to travel as needed. A related Bachelor’s degree and 5+ years in operations or facilities are expected.

Qualifications

• Bachelor's degree in business, Operations, Finance, Project Management, Construction Management, Architecture, Facilities or related field.
• Minimum of 5 years of demonstrated experience in operations, facilities, real estate, or professional services environments.
• Experience managing vendors, budgets, and operational delivery.

Responsibilities

• Manage various office project initiatives across the Americas.
• Lead vendor relationships, monitor performance and contractual compliance.
• Coordinate operational requirements related to new office openings.
• Prepare operational updates and reports for leadership and stakeholders.

Skills

Operations management

Budget management

Forecasting

Executive reporting

Communication skills

Analytical mindset

Education

Bachelor’s degree in related field

Job description

A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide.

Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.

We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.

Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimize your wellbeing.

What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

Role Purpose

The Manager of Operational Projects-Americas is responsible for the planning, coordination, and execution of operational initiatives and services, with accountability for cost control, schedule adherence, vendor performance, and service quality. The role works closely with internal stakeholders and third-party providers to ensure operational activities are delivered on time, within scope, and aligned with firm standards.

This position bridges strategic direction and day-to-day execution, providing hands-on leadership, operational oversight, and disciplined management of resources, risks, and deliverables.

Job Description

Roles and Responsibilities

Specific Duties

• Manage various office project initiatives across the Americas.
• Manage the Americas artwork collection including appraisal, disposition and acquisition including tax implications and record keeping.
• Lead the Americas insurance process.
• Coordinate operational requirements related to new office openings.
• Assist with Well and other Health and Safety initiatives.
• Assist with LEED certification for new office buildouts.
• Lead/advise on in office modifications to the space, while providing expert knowledge and leadership oversight.
• Help troubleshoot code issues related to space modifications.
• Participate in real estate initiatives where necessary including construction projects.
• Managing POE (Power over Ethernet – lighting system) coordination of maintenance upgrades, vendor relations and system performance to support efficient workplace operations.
• Managing BMS (Building Management Systems – supplemental AC) provide oversight to ensure effective monitoring, control and performance

Cost, Schedule & Controls

• Review and approve vendor proposals, invoices, and change requests prior to escalation.
• Track costs, cash flow, and performance metrics, providing regular reporting to Chief of Staff, Office Managers and Finance.

Vendor & Stakeholder Management

• Serve as the primary point of contact for vendors and consultants supporting operational services.
• Monitor vendor performance, service levels, and contractual compliance; address issues that may impact delivery or quality.
• Collaborate with internal business partners to align operational delivery with evolving needs.

Planning, Coordination & Documentation

• Maintain operational records, logs, schedules, and decision registers.
• Prepare operational updates, reports, and presentations for leadership and stakeholders.
• Coordinate meetings, document action items, and ensure timely follow-up across internal and external parties.

Problem Solving & Continuous Improvement

• Resolve operational issues requiring immediate or specialized attention.
• Identify opportunities to improve processes, controls, and service delivery models.
• Support the implementation of firmwide operational initiatives and standards.

Key Requirements

Knowledge, Skills & Attributes

• Strong understanding of operational delivery, controls, and financial management.
• Ability to manage schedules, budgets, forecasts, and performance reporting.
• Excellent organizational skills with the ability to manage multiple priorities.
• Strong written and verbal communication skills, including executive-level reporting.
• Analytical, detail-oriented, and solutions-focused.

Education & Experience

• Bachelor’s degree in business, Operations, Finance, Project Management, Construction Management, Architecture, Facilities or a related field.
• Minimum of 5 years of demonstrated experience in operations, facilities, real estate, or professional services environments.
• Experience managing vendors, budgets, and operational delivery.

Physical Activity / Other

• Ability to work outside standard business hours, as required.
• Ability to attend on-site meetings and vendor engagements as needed.
• Ability to travel as the business requires.
• Adhere to the firm’s current hybrid attendance requirements

Equal Employment Opportunity, including Veterans and Disability

A&O Shearman is an equal opportunity employer, including Veterans and Disability. Every individual has the right to work in a professional environment that promotes equal opportunity and prohibits discrimination and harassment. This policy applies to all aspects of an individual’s relationship with A&O Shearman, including, without limitation, recruitment, hiring, training and development, promotion, compensation, discipline, termination, and all other terms and conditions of employment.

If you are vision-impaired or have another disability under the Americans with Disabilities Act or similar law and wish to discuss accommodations related to applying for employment at A&O Shearman, please contact US HR Transactions at [e-mail] or call [phone] and ask for HR Transactions. This role is open to our New York office. For individuals assigned to or hired for this opportunity in New York, the estimated annualized base salary range for this position is $169,000 - $220,000. The actual base salary offered will depend on the overall qualifications of the individual applicant for the position and other job-related factors permitted by law. We offer a competitive compensation and benefits package which includes a discretionary bonus, paid leave, life, health, accident, and disability insurance; and a 401(k) plan.