Manager of Nursing Case Management

HCA Healthcare; Austin (TX); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical coverage

Dental & vision

Life and disability

401(k) match

Stock purchase plan

Fertility benefits

Referral services

Discount programs

Education assistance

Recognition program

Paid time off

Wellness support

Job summary

St. David's Medical Center, part of HCA Healthcare, is seeking a Manager of Nursing Case Management in Austin, TX. This leadership role oversees hospital-based case management, coordinates staff, and ensures adherence to policy and quality standards.

You will work with physicians, nurses, and the care team to promote patient-centered care, optimize throughput, and balance care with resource use. A Bachelor’s in Nursing or MSW and 3+ years of relevant experience are required.

Qualifications

• RN with bachelor’s degree in nursing or MSW preferred.
• 3+ years of clinical nursing or hospital social work experience required.
• Certification in Case Management or InterQual preferred.

Responsibilities

• Supervise and facilitate development of staff in the Case Management department.
• Coordinate day-to-day operations and staffing of the department.
• Ensure staff competency in InterQual and progress the plan of care.
• Collaborate with physicians, nurses, and other care team members for timely patient management.
• Monitor quality of CM interactions and documentation; perform audits regularly.
• Participate in clinical performance improvement activities.
• Communicate effectively with patients, families, and care teams.
• Cover department supervision in the Director’s absence and manage scheduling.

Skills

Clinical nursing

Hospital social work

InterQual knowledge

Education

RN - Bachelor’s Degree or MSW

Job description

Introduction

Are you ready to manage in a new era as a Manager of Nursing Case Management where building a healthier tomorrow is more than a job? Our St. David's Medical Center team is committed to partnership, innovation, legacy and improving more lives in more ways.

Benefits

St. David's Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee‑only coverage to full-time and part‑time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Our teams are dedicated to improving human life. Each year about five percent of all U.S. hospital services happen at an HCA Healthcare facility. Be an impact as a(an) Manager of Nursing Case Management where your passion for leading and creativity are valued? We want your knowledge and expertise!

Job Summary and Qualifications

The Manager for Case Management Services reports to the Case Management Director and is responsible for promoting patient‑centered care by coordinating all aspects of hospital‑based case management for his/her assigned area of responsibility in alignment with the goals of the Case Management Department. The Manager for Case Management is accountable for the overall day‑to‑day oversight and management of the case management program including coordination, supervision, and administrative oversight of the case management team. The Manager for Case Management functions as an expert clinical practitioner, case management subject‑matter expert, resource, advisor, and leader for the members of the case management team. The Manager for Case Management supervises and monitors professional and support staff and ensures that effective care coordination and case management practices are consistent with hospital policies, and applicable regulations and guidelines. The Manager for Case Management monitors the quality of the interactions, documentation, and assessments of the case management staff. The Manager for Case Management coordinates activities that promote quality outcomes and patient throughput while supporting a balance of optimal care and appropriate resource utilization.

• You will serve as a role model and function as a clinical resource for staff.

• You will supervise and facilitate the development of staff and oversee the day‑to‑day tasks/activities in the department.

• You will ensure staff are competent in the use of InterQual to progress the plan of care.

• You will work collaboratively and maintain active communication with physicians, nurses, and other members of the interdisciplinary care team to effect timely, appropriate patient management.

• You will monitor the quality of CM interactions with patients, families, physicians, and the multidisciplinary team by regularly shadowing staff to ensure clear understanding and adherence to department processes.

• You will monitor the quality of documentation and assessments by regularly auditing the case managers’ documentation.

• You will participate in clinical performance improvement activities.

• You will communicate effectively with patients, family, medical staff, care team members, students, supervisors, and outside contacts.

• You will assume responsibility for the department in the absence of the Director.

• You will assume responsibility for scheduling and staffing of the department.

• You will assume responsibility for department education and competencies.

• You will complete daily, weekly, and monthly reports as assigned by the Director of Case Management.

• You will cover staff assignments as needed.

• You will seek ways to control costs without compromising patient safety, quality of care, or the services delivered.

• You will adhere to established policies, procedures, and standards of care; and escape issues promptly through the established chain of command.

• You will demonstrate knowledge of regulatory requirements, HCA Ethics and Compliance policies, and quality initiatives.

• You will serve as an advocate for patients' rights, needs, and values; and ensure that patients’ ethnic, cultural, or religious values, beliefs, preferences, and needs

What qualifications you will need:

• RN- Bachelor’s Degree in related field or Masters of Social Work

• 3+ years experience in clinical nursing or hospital social work required

• Currently licensed as a registered professional nurse in the state(s) of practice and/or has an active compact license, in accordance with law and regulation. FT/PT/PRN colleagues with a compact license from a state other than Texas must: apply for a Texas RN license within 60 days from hire/ obtain current Texas RN license within 6 months of application for Texas RN license

• MSW or LCSW in the state(s) of practice according to law and regulation preferred

• Certification in Case Management, Certification in InterQual or IQCI preferred

St. David's Medical Center (http://www.stdavids.com/locations/st-davids-medical-center) , part of St. David's HealthCare, is a comprehensive medical facility with three locations: St. David's Medical Center, Heart Hospital of Austin (http://www.stdavids.com/locations/heart-hospital-of-austin) , and St. David's Georgetown Hospital (http://www.stdavids.com/locations/st-davids-georgetown-hospital) . Located in Central Austin, St. David's Medical Center features a 371-bed acute care hospital and a 64-bed rehabilitation hospital, offering a wide range of inpatient and outpatient services.

The hospital provides a full spectrum of women's services, including a renowned Level IV maternity unit, maternal-fetal medicine, and a high‑risk maternal and neonatal transport team. It also boasts the region's largest Level IV Neonatal Intensive Care Unit and offers outpatient breast imaging services through Solis Mammography, which is situated on-site.

St. David's Medical Center specializes in treating high-acuity surgical patients, offering complex procedures such as spine surgeries, total joint replacements, advanced surgical oncology, bariatric surgery, and general surgery. It is also home to the esteemed Texas Cardiac Arrhythmia Institute. The hospital has earned accreditation from the American Nurses Credentialing Center (ANCC) as a Magnet hospital, the highest and most prestigious distinction a healthcare organization can achieve for nursing practice and quality patient care.

HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.