Manager of Medical Records

Healthcare; Richmond (MO); On-site; USD 52,000 - 78,000; Full time

Job summary

Healthcare seeks a Healthcare Records Manager to lead the Medical Records services, ensuring complete, accurate and legally compliant documentation across the department.

The role includes supervising staff, directing quality improvement projects, and maintaining procedures while ensuring compliance with federal and Missouri requirements such as HIDI, Medicare, Medicaid, and cancer registries.

Qualifications

• RHIT or RHIA credential required and ongoing continuing education to maintain credential.
• Experience in Medical Records is desirable.
• Excellent written and verbal communication with all stakeholders.
• Proficiency with standard office equipment and software.
• Trustworthy with strict confidentiality of patient and hospital information.
• Professional appearance and demeanor expected.

Responsibilities

• Plan, develop and direct Medical Records services to ensure complete, accurate and legally compliant documentation.
• Supervise Medical Record Department staff and lead quality improvement projects and audits.
• Ensure compliance with Federal and Missouri regulations (HIDI, Medicare, Medicaid, cancer registry).
• Perform routine medical records duties as needed due to absenteeism or other factors.
• Maintain employee work schedules and payroll-related duties as needed; support evaluations.
• Develop and maintain department policies and procedures and participate in corporate committees.

Skills

Excellent communication skills

Confidentiality

Professional demeanor

General office skills

Education

RHIT/RHIA credential

Continuing education requirements for credential

Tools

Copiers, Fax, Printers

Job description

Description

1. 1. Plan, develop and direct the Medical Records services of the hospital to ensure the records are complete, accurate, comprehensive and reflect sound legally acceptable documentation practices. This includes supervision of deficiency analysis, data integrity, and release of information.
2. 2. Knowledge of compliance regulations for Federal and Missouri requirements including HIDI, Medicare, Medicaid, and state cancer registry and others, as necessary.
3. 3. Supervision of the work of Medical Record Department employees, as well as developing and conducting departmental Quality Improvement projects and compliance audits as needed.
4. 4. Be familiar with all medical record procedures and assist department employees as needed, performing routine duties of medical records as required by absenteeism or other factors.
5. 5. Maintain employee work schedules, payroll sheets and other personnel duties as needed, including employee evaluations.
6. 6. Develop and maintain policies and procedures for the department.
7. 7. Serve on the Corporate Compliance Committee and attend Medical Staff Meetings.
8. 8. Other duties as assigned by the Administrator.

PHYSICAL DEMANDS

Must be able to perform the physical demands of the job when needed, regarding filing charts, lifting heavy bulky files, bending, and reaching shelf files. Sitting for prolonged periods of time is necessary for coding/transcription/clerical portion of the job.

BASIC HOURS

8:00 a.m. to 4:00 p.m. Monday through Friday with 15-minute breaks morning and afternoon, and ½ hour lunch break. Occasional early and late hours are necessary to attend meetings.

Requirements

QUALIFICATIONS

1. 1. RHIT/RHIA, to maintain either standing within the American Health Information Management Association the individual must complete the requirements for continuing education and maintain the credential.
2. 2. Previous experience in Medical Records is desirable.
3. 3. Excellent communication skills are necessary, both written and verbal. Must be able to deal with the general public, physicians, and hospital staff.
4. 4. Good office equipment, copiers, fax, printers, etc., and computer skills are needed.
5. 5. Must be trustworthy and dependable, with strict maintenance of confidentiality regarding patient and hospital information required.
6. 6. Must be well groomed and present a professional demeanor.

COMPETENCIES

1. 1. Thorough understanding of the documentation and legal requirements of the medical record by governing agencies such as the State of Missouri, and Medicare regulations.
2. 2. Thorough working knowledge of all functions of the Medical Records Department, including chart assembly, deficiency analysis, data integrity, filing and retrieval of charts, release of information and good general office skills.
3. 3. Excellent communication skills are necessary, both written and verbal. Must be able to deal with the general public, physicians and hospital staff and maintain a professional demeanor.
4. 4. Must be trustworthy and dependable. Understand and adhere to patient privacy/confidentiality rules and sign a Confidentiality Statement.
5. 5. Maintain professional credentials and stay current with industry changes.