Manager of Field Operations

Herzog; San Jose (CA); On-site; USD 152,000 - 160,000; Full time

Job summary

TransitAmerica Services, Inc. is seeking a Manager of Field Operations in San Jose, CA to lead rail operations, oversee staff, and ensure safety compliance. The role demands strong leadership, collaboration across departments, and focus on on-time performance and safety metrics.

Candidate will manage safety programs, investigations, and training while coordinating with clients and management to meet KPIs and budgets. This is a full-time, on-site position based in San Jose.

Qualifications

• Five years’ work experience in transportation operations or related field; minimum three years supervisory in rail is preferred, but not required.
• Knowledge of railroad safety rules and regulations.
• Proficient with Microsoft Office and basic financial concepts.

Responsibilities

• Manage the operational testing program and safety practices; facilitate safety meetings and address safety issues.
• Conduct accident/incident investigations and prepare reports.
• Manage equipment and staff to meet safety, on-time performance, budget, and KPIs.
• Provide leadership and supervision over rail operations; evaluate personnel and recommend actions.
• Lead during service disruptions and oversee crew and equipment recovery; notify passengers as needed.
• Build relationships across departments to achieve budgetary and KPI goals; reduce fuel usage.
• Hire, train, and develop employees in compliance with regulations and policies.
• Complete required safety certifications and participate in mandatory client meetings.

Skills

Leadership

Safety program

Observation & reporting

Employee coaching

Meeting facilitation

Education

High school diploma or equivalent

Job description

Overview

TransitAmerica Services, Inc. is currently seeking a Manager of Field Operations in San Jose, CA to join our team.

$152,000.00 - $160,000.00 annually.

Duties and Responsibilities

This is a non-exhaustive overview of the job duties for this position.

• Manage the operational testing program by observing, documenting, and evaluating safe work practices per GCOR, ABTH, and Safety Rules, communicating results and utilizing progressive discipline, if necessary. Facilitate employee meetings and programs to emphasize safety and address safety issues.
• Conduct accident/incident investigations; prepare associated reports for derailments, personal injuries, etc.
• Meet the strategic and tactical goals of our key measurements by managing equipment and staff, reporting results and recommending solutions. Metrics include but are not limited to safety, on time performance by segment, customer service, budgetary compliance, “Transit Safe” and staffing.
• Exercises leadership and supervision over rail operations which are composed of operations managers, and TE&Y. Provide counsel and guidance of, and render performance appraisal evaluation of, personnel. Recommend personnel actions such as promotions, demotions and disciplinary action.
• Assume a leadership role during service disruptions and subsequent recovery in the supervision of crew, and equipment utilization, as well as passenger notifications.
• Grow strong relationships through daily communication with other departments to achieve budgetary and key performance goals; decrease fuel consumption using fuel conservation methods.
• Hire new employees to fill vacancies; train new employees and provide continuing education for our existing employees, in accordance with federal regulations and company policies.
• May serve as a first responder to critical incidents.
• Work hours may vary in length and schedule. Work hours may include a nonstandard work week, various shift work, including weekends, and holidays.
• Work hours may include on call seven days a week, 24 hours per day.
• Will attend mandatory meetings with the client and other required meetings

• Regular and consistent engagement, participation and promotion of Herzog’s Culture and its essential behaviors are a requirement for this position.
• Regular and predictable attendance and punctuality are a requirement for this position.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent.
• A minimum of five years’ work experience in transportation operations or related field, with a minimum of three years of supervisory experience in a rail operational environment is preferred, but not necessary.
• Railroad industry knowledge.
• Microsoft Office skills.
• Financial concepts/procedures.
• Human resources concepts/procedures.
• Regulatory and railroad operating rules proficiency.

Pre-Employment Requirements

• Subject to pre-employment background check and motor vehicle report review.
• Maintain a valid driver’s license and endorsements as required per position.
• Subject to pre-employment physical, medical evaluation, and drug screen due to the safety sensitive nature of this position.
• Successfully complete and maintain any required safety certification and testing on an annual basis.

Physical Requirements

The physical demands described below must be met by an employee to successfully perform the essential job functions of this role. This is a non-exhaustive overview of the physical requirements of this job.

• Perform light work, occasionally exerting up to 20 pounds of force.
• Able to walk on uneven surfaces.
• Occasionally ascend/descend step ladders and/or stairs.
• Regularly sit and stand for an extended period of time.
• Regularly kneel, bend, and squat.
• Must successfully pass color/vision examinations as required by the position.
• Must be able to hear and distinguish auditory signals.
• Able to work in conditions with loud noise; work on/around heavy/moving machinery.
• Able to work outdoors in all weather conditions (hot, cold, rain, snow, and sleet).

Safety

• Herzog is nationally recognized for its excellent corporate safety record which results from all employees at all levels, in all positions adhering to established policies and procedures. Reporting any and all safety violations to your immediate supervisor is a prerequisite for continued employment. Safety diligence by all results in a safe work environment for all.

Benefits

• Herzog offers a robust benefits package including medical and dental coverage. The plans are specific to projects and locations.

Why Herzog

Founded in 1969, Herzog is headquartered in St. Joseph, Missouri, with a satellite office in Fort Worth, Texas.

Over the course of our 50+ year history, Herzog has become a national leader in the construction, operations and maintenance of commuter rail, light rail, streetcar, and freight rail projects.

We believe our culture is at the heart of our existence. It is that belief which empowers every member of our professional family to act with purpose and passion as they advance their career throughout their personal pursuit of excellence.

Backed by over five decades of experience, Herzog delivers exceptional customer service and elite results.

Our success is the outcome of our relentless pursuit of excellence, our passion for our customers, safety without compromise, and a deep-rooted belief in the power of team.

We invite you to join us on our journey to excellence as we work to be better today than yesterday and better tomorrow than today.

It is the policy of TransitAmerica Services, Inc. to provide equal opportunity in employment for all qualified individuals regardless of race, color, religion, ethnicity, national origin, ancestry, disability, medical condition, age, citizenship, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, genetic information, military status, veteran status, and any other characteristic protected by law.