Manager of Clinical Services

Des Moines University College of Health Sciences (CHS); Des Moines (IA); On-site; USD 90,000 - 99,999; Full time

Benefits offered by this job

Generous employer contribution toward medical plan

10% retirement match

Tuition assistance

Flexible work arrangements

Job summary

Des Moines University College of Health Sciences is looking for a Manager of Clinical Services to lead operations across various outpatient clinics. This role emphasizes optimizing patient flow and enhancing clinical processes. The ideal candidate will have a current RN license, a BSN, and supervisory experience, with a salary expected in the mid-to-upper $90,000s.

The position offers benefits including a generous medical plan contribution, retirement match, and tuition assistance. Applications remain open until filled.

Qualifications

• Current RN license is required.
• 3–5 years of ambulatory or clinical operations experience is required.
• Supervisory experience is required.

Responsibilities

• Lead daily operations of outpatient clinical service lines.
• Optimize clinic access and operational capacity.
• Supervise and develop clinical and administrative staff.
• Drive workflow optimization and quality improvement.

Skills

Leadership

Workflow optimization

Patient-centered care

Scheduling

Education

BSN

Master’s (preferred)

Tools

EMR

Job description

Apply now Job no: 493011
Work type: FT
Location: Des Moines
Categories: Clinical Faculty and Staff

Are you a healthcare operations leader who thrives on improving processes, enhancing patient access, and supporting high-performing clinical teams? We are seeking a Manager of Clinical Services to provide operational leadership across a growing portfolio of outpatient clinics, including Family Medicine, Osteopathic Manual Medicine, Foot & Ankle, Diagnostic Imaging/X‑Ray, and future clinical service lines.

In this role, you will drive operational excellence through strategic scheduling, workflow optimization, staffing coordination, and patient flow management while partnering closely with providers and staff to deliver an exceptional patient experience. Reporting to the Director of Clinical Operations & Strategy, this position offers the opportunity to make a meaningful impact within a collaborative university health enterprise where innovation, teamwork, and continuous improvement are valued every day.

What you’ll do:

• Lead the daily operations of outpatient clinical service lines, ensuring efficient patient flow, scheduling coordination, and consistent delivery of high‑quality care.
• Optimize clinic access, provider utilization, and operational capacity through effective scheduling strategies, workflow management, and continuous process improvement.
• Supervise and develop clinical and administrative staff, including recruitment, onboarding, performance management, training, and workforce planning.
• Drive workflow optimization and quality improvement initiatives by monitoring key performance indicators, enhancing operational efficiency, and supporting patient safety and regulatory compliance.
• Foster an exceptional patient experience by promoting patient‑centered care, improving access and coordination, and maintaining a welcoming clinical environment.
• Partner with clinical, academic, and administrative stakeholders on strategic planning, service line development, budgeting, resource management, and organizational growth initiatives.

What we are looking for:

• Current RN license required.
• BSN required; Master’s preferred.
• 3–5 years of ambulatory or clinical operations experience required.
• Supervisory experience required.
• Experience in outpatient clinic operations preferred.
• Strong understanding of scheduling, throughput, and clinical workflows.
• EMR experience preferred.

Total Rewards:

For this position, we anticipate a starting salary in the mid‑to‑upper $90,000s. However, the final offered salary will be commensurate with the qualifications and experiences of the selected candidate.

Qualified faculty and staff enjoy a generous employer contribution toward the medical plan, 10% retirement match, flexible work arrangements, community service time, tuition assistance, professional development funding, and access to wellness facilities with programs that promote a well‑balanced lifestyle.

Required Documents:

Resume, cover letter, and contact information for three professional references required at time of online submission.

Department: Primary Care

Status: Exempt

Applications close: Open Until Filled

Des Moines University Medicine and Health Sciences is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, national origin, ethnicity, creed, religion, age, disability, sex, gender, gender identity, sexual orientation, pregnancy, veteran status, genetic information and other characteristics protected by law (“protected class”). For more information view the Know Your Rights: Workplace Discrimination is Illegal poster. Members of all underrepresented groups are encouraged to apply.

The university is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to [e-mail] or call 515‑271‑1484 and let us know the nature of your request and your contact information.