Manager of Clinical Education

Ivoclar Vivadent Inc.; Town of Amherst (NY); On-site; USD 110,000 - 150,000; Full time

Job summary

Ivoclar Vivadent Inc. in Amherst NY is seeking a Manager of Clinical Education to develop, execute and optimize Ivoclar’s clinical education programs that align with our strategic goals.

This role supports the Director of Education and engages with KOLs and specialists to deliver innovative clinical content across lectures, workshops, webinars and digital formats. The ideal candidate blends clinical experience with strong communication and project management skills, can lead teams, ensures

Qualifications

• 3–5 years in professional services or clinical education
• Leadership and team management experience
• Knowledge of clinical workflows and continuing education requirements
• Excellent communication, organizational and presentation skills
• Ability to travel for events, training, and KOL engagement

Responsibilities

• Develop and implement strategic educational plans for Ivoclar Academy
• Create and deliver clinical education content across lectures, workshops, webinars and digital formats
• Ensure content aligns with business objectives and regulatory requirements
• Support KOLs and key customers with clinical guidance and product updates
• Conduct product demonstrations and training at events and internal trainings
• Maintain clinical workflows and CRM documentation to support education programs
• Represent Ivoclar at industry events as a clinical expert

Skills

Leadership

Team management

Clinical workflows

Continuing education

Communication

Presentation skills

Travel willingness

Tools

CRM-CCH

QUMAS

Job description

Description

Manager of Clinical Education
This position is to be based out of Amherst NY
The salary range for this position starts at $110,000 - $150,000 annually, depending on experience, qualifications and location. Final compensation will be determined during the interview process.

Ivoclar is a global leader in innovative dental solutions, providing cutting edge products to dental professionals worldwide. Our commitment to quality, clinical excellence and education drives our partnerships with practices and professionals. We share one mission: Making People Smile!

We are seeking a Manager of Clinical Education to develop, execute and optimize Ivoclar’s clinical education programs that align with our strategic goals. This role supports the Director of Education and Professional Services in enhancing clinician engagement, strengthening relationships with Key Opinion Leaders (KOLs) and Specialists of Interest (SOIs), and delivering innovative clinical content across multiple formats and channels. The ideal candidate will blend clinical experience with strong communication, project management, and educational development skills.

Key Responsibilities:

Educational Program Development

• Collaborate with the Director and Senior Manager to develop and implement strategic educational plans for Ivoclar Academy.
• Lead the creation and execution of clinical education content across various formats including lectures, hands‑on workshops, webinars, professional tips, blogs, and more.
• Ensure content aligns with business objectives and regulatory requirements, partnering with external consultants and internal teams for formatting, editing, and publication.
• Support KOLs and key customers by delivering product updates and offering clinical guidance through periodic meetings and educational touchpoints.
• Conduct product demonstrations and lectures at trade shows, internal trainings, and external educational forums.

Training & Content Development

• Develop digital content for social media and Ivoclar Academy per business needs.

Clinical Content & Workflow Management

• Develop and define clinical workflows to inform and support the design of educational programs and tools.
• Manage the operatory environment and maintain the clinical database of patient cases for educational and research purposes.

Product Evaluation & Scientific Support

• Lead and support product evaluations and beta testing initiatives in collaboration with the R&D and Marketing teams.
• Present evaluation data at scientific conferences and provide feedback to internal stakeholders.
• Assist Clinical Customer Service and Sales teams with clinical consultations, troubleshooting, and education.
• Collaborate with Marketing to ensure educational initiatives support broader campaigns and product positioning.

Systems & Compliance

• Conduct material handling evaluations to support quality control within the CRM-CCH.
• Manage and maintain QUMAS documentation in accordance with Ivoclar’s Quality.
• Ensure compliance with all company policies, procedures, and regulatory guidelines.

Professional Representation

• Represent Ivoclar at industry trade shows, forums, and professional continuums as an educational and clinical expert.

Your Qualifications:

• Minimum 3–5 years of experience preferred in professional services, clinical education, or related roles within the dental or medical device industry.
• Demonstrated leadership and team management experience.
• Strong knowledge of clinical workflows, continuing education requirements, and accreditation processes.
• Excellent communication, organizational, presentation and interpersonal skills.
• Ability to travel for events, training, and KOL engagement

Let's achieve our goal together.

If you are looking for a job where you can contribute actively, develop personally and professionally and make a lasting difference then this is the right place for you. As an international family business with a long‑term perspective, we know that it is our 3500 employees that are the key to our success. Let's achieve our goal together: Making people smile.

Ivoclar is committed to Equal Employment Opportunity and Aff

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.