MANAGER OF CLINICAL DATA ANALYTICS

Cook County Health; Illinois; On-site; USD 100,000 - 140,000; Full time

Job summary

Cook County Health seeks a Manager of Clinical Data Analytics to lead aggregation, development, and maintenance of nursing quality data, metrics, and dashboards. You will support decision making, ensure data integrity, and enable nursing leadership with actionable reports.

You will collaborate with the BI team, quality department, and other areas to drive performance improvement and regulatory compliance through data-driven insights.

Qualifications

• Bachelor's degree required; official transcripts at interview.
• Four (4) years of healthcare experience in Quality, Patient Safety, and/or Data Analytics.
• Experience in creating, managing, analyzing, and interpreting clinical data for outcomes.
• Proficiency with Microsoft Office applications (Word, PowerPoint, Excel, Forms, etc.).

Responsibilities

• Performs data validation and integrity functions for the Department of Nursing.
• Coordinates data collection/aggregation, validation, analysis, and report generation (NDNQI and guidelines).
• Develops quality metrics; creates area dashboards and tracks data trends.
• Trains Nursing Leadership in quality reports and dashboards.
• Submits reports on regulatory mandated and program quality metrics.
• Analyzes trends and develops action plans for improvement.
• Collaborates with teams to implement monitoring and measurement tools.
• Coaches others in performance improvement activities.
• Assists in developing NDNQI metrics, nurse satisfaction and clinical outcomes plan.
• Generates complex Excel reports and graphs of clinical and operational data.

Education

Bachelor's degree in a related field

Master's degree in Healthcare/Health Informatics/Public Health/CS/Biostatistics

Tools

NDNQI platform

Cerner

Microsoft Reporting/BI tools

Job description

This position is exempt from Career Service under the CCH Personnel Rules.

This position is exempt from Career Service under the CCH Personnel Rules.

The final salary and offer components are subject to additional approvals based on Cook County Health (CCH) policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at CCH. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

This position is exempt from Career Service under the CCH Personnel Rules.

LOCATION:

JOHN H. STROGER, JR. HOSPITAL

SHIFT:

8:00 AM – 4:00 PM

Job Summary

The Manager of Clinical Data Analytics is responsible for the aggregation, development, implementation, and maintenance of the department’s quality data, metrics, and dashboards, participates in performance improvement activities, and ensures data integrity and compliance by following industry guidelines and regulatory standards. Analyzes, reports, and validates quality reports for the Department of Nursing. Provides oversight of quality metric reporting. Utilizes and presents clinical and operational data to facilitate decision making and action planning in the Department of Nursing. Provides decision support tools to meet the data needs of Nursing Leadership. Works collaboratively with the Business Intelligence team, system Quality Department and other departments to generate meaningful, actionable reports and provide recommendations to facilitate quality improvement.

General Administrative Responsibilities

Collective Bargaining

• Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
• Participate in collective bargaining negotiations, caucus discussions and working meetings

Discipline

• Document, recommend and effectuate discipline at all levels
• Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
• Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements

Supervision

• Direct and effectuate CCH management policies and practices
• Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements

Management

• Contribute to the management of CCH staff and CCH’ systemic development and success
• Discuss and develop CCH system policy and procedure
• Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
• Work with Labor Relations to discern past practice when necessary

Typical Duties

• Performs data validation and integrity functions for the Department of Nursing.
• Coordinates data collection/aggregation, validation, analysis, and report generation using various database platforms, including National Database of Nursing Quality Indicators (NDNQI) platform and guidelines.
• Facilitates development of quality metrics; develops area specific dashboards and assists in tracking and trending data.
• Supports, guides, and trains Nursing Leadership in the use of quality reports and dashboards.
• Submits reports on regulatory mandated and/or program specific quality metrics.
• Analyzes trends of performance metrics, identifies opportunities for improvement, and develops action plans.
• Interprets quality metrics and identifies opportunities for improvement and develops action plans.Collaborates with and trains individuals and teams to implement monitoring and measurement tools, and data analysis techniques.
• Facilitates quality efforts and coaches others in the development of performance improvement activities with an emphasis on process redesign and measurement.
• Identifies industry best practices and assists with the annual development of the NDNQI performance metrics, nurse satisfaction and clinical outcomes plan.
• Generates complex excel reports and graphs on clinical and operational data
• Performs other duties as assigned.

Minimum Qualifications

• Bachelor's degree from an accredited college or university, is required (Must provide official transcripts at time of interview)
• Four (4) years of healthcare experience in the field of Quality, Patient Safety, and/or Data Analytics, is required.
• Experience in creating, managing, analyzing, and interpreting clinical data for outcomes, is required.
• Proficiency with Microsoft Office applications (i.e., Word, PowerPoint, Excel, Forms, etc.),is required.

Preferred Qualifications

• Masters' degree in a health care related field, Medical Informatics, Public Health, Computer Science or Biostatistics from an accredited college or university, is preferred
• One (1) year of experience managing the National Database of Nursing Quality Indicators (NDNQI) platform, is preferred
• Certification in healthcare quality and/or patient safety, is preferred
• Prior experience working with Cerner , is preferred
• Prior experience using Microsoft Reporting/Business Intelligence tools, is preferred
• Two (2) years of supervisory or managerial experience, is preferred
• Project management experience, is preferred
• Working knowledge of Joint Commission, Centers for Medicare and Medicaid Services (CMS), Agency for Healthcare Research and Quality (AHRQ), National Quality Forum (NQF), and Institute for Healthcare Improvement (IHI), is preferred
• Knowledge of Lean concepts, is preferred

Knowledge, Skills, Abilities And Other Characteristics

• Must always demonstrate respect and collaboration in team activities and be able to demonstrate a record of such achievement
• Must have excellent communication skills and the ability to clearly communicate verbally, in person, and in writing with the health care team
• Ability to multi-task, prioritize, plan and organize projects and tasks while meeting deadlines
• Demonstrate analytical and organizational problem solving, critical thinking, and conflict management/resolution
• Ability to manage critical situations and always carry out responsibilities in a professional manner.

Benefits Package

• Medical, Dental, and Vision Coverage
• Basic Term Life Insurance
• Pension Plan
• Deferred Compensation Program
• Paid Holidays, Vacation, and Sick Time
• You may also qualify for the Public Service Loan Forgiveness Program (PSLF)

VETERAN PREFERENCE

When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service.

PLEASE READ

To Take Advantage Of This Preference a Veteran Must

• Meet the minimum qualifications for the position.
• Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, “Are you a Military Veteran?”
• Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable.

OR

A copy of a valid State ID Card or Driver’s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

If items are not attached, you will not be eligible for Veteran Preference.

Must Meet Required Qualifications At Time Of Application

• Degrees awarded outside the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
• Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
• CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.

COOK COUNTY HEALTH AND HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER