Manager of Care Coordination – $2,000 Sign on Bonus*

Rutland Economic Development Corporation; Rutland (VT); Presencial; USD 63 000 - 71 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Sign-on bonus

401(k)

401(k) matching

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Career training & development

Team meetings & supervision

Resumo da oferta

Community Care Network seeks a Manager of Care Coordination to lead planning, administration, and oversight of care coordination services, including HCBS and Bridge Care. You will supervise Care Coordinators, ensure compliance with regulations, and promote quality outcomes for individuals served in a transitioning, person-centered system.

Qualifications include a Bachelor's or equivalent and a QDDP certification, plus 4+ years in developmental services and leadership experience.

Qualificações

• Bachelor’s degree in a related field preferred; equivalent experience may be considered.
• QDDP certification required.
• Leadership or management experience required.
• Experience with EMR data entry and record keeping.
• Strong writing and organizational skills for efficient communication.
• Must meet background check requirements.

Responsabilidades

• Lead planning, development, and oversight of HCBS and Bridge Care care coordination services.
• Ensure quality of life and rights of individuals served.
• Support transition to conflict-free case management; collaborate with CMOs.
• Build strong relationships with individuals, families, guardians, providers, and agencies.
• Monitor coordination between providers, CMOs, and interdisciplinary teams.
• Ensure compliance with regulations and HCBS requirements.
• Coach and supervise Care Coordinators; provide feedback and development.
• Recruitment and onboarding of new staff and providers as needed.
• Attend trainings, meetings, and supervision sessions to stay current.

Conhecimentos

Leadership

Communication

EMR proficiency

Writing skills

Crisis response

Person-centered service

Driver's license

Formação académica

Bachelor's degree (related field)

QDDP certification

Descrição da oferta de emprego

Manager of Care Coordination – $2,000 Sign on Bonus*

Manager of Care Coordination – $2,000 Sign on Bonus*

Community Care Network is comprised of Rutland Mental Health Services and Rutland Community Programs. Our mission is to enhance the well-being of our communities, individuals and families through a responsive, innovative and collaborative human service

About the Role:

The Manager of Care Coordination- $2,000 Sign on Bonus* is responsible for the leadership, planning, administration, and oversight of care coordination services, including the Bridge Care Program and Home and Community-Based Services (HCBS) program. This position ensures that individuals receiving services through the Shared Living Program and other Developmental Services-funded programs are supported with the highest level of quality, coordination, and compliance during Vermont’s transition to conflict-free case management. The Manager provides regular supervision to Care Coordinators, ensuring services are delivered in accordance with all regulatory and programmatic requirements while promoting positive outcomes for individuals served.

Responsibilities:

• Lead the planning, development, and oversight of care coordination services for individuals supported through HCBS and the Bridge Care Program.
• Ensure that individuals’ quality of life is maintained or enhanced and that their personal rights are respected and safeguarded.
• Support the agency’s transition to conflict-free case management and collaborate closely with designated Case Management Organizations (CMOs) to ensure continuity of care and services.
• Build and maintain strong working relationships with individuals, families, guardians, providers, community partners, state agencies, and CMOs.
• Monitor and support coordination efforts between service providers, CMOs, and interdisciplinary teams to ensure individuals receive appropriate services and supports.
• Ensure compliance with all applicable agency, state, and federal regulations, policies, procedures, and HCBS requirements.
• Assist staff in navigating changes related to Payment Reform, conflict-free case management, and evolving statewide systems and expectations.
• Support effective communication and coordination during transitions in services, providers, housing, staffing, or funding.
• Contribute to agency-wide strategic planning efforts and the Local System of Care Plan.
• Provide clear expectations, proactive coaching, constructive feedback, and regular supervision to direct reports to support professional growth and accountability.
• Assist in resolving conflicts and problem-solving with Care Coordinators, providers, teams, individuals served, and guardians.
• Ensure the timely implementation of new policies, procedures, and guidelines, including coordinating staff training and communication regarding updates.
• Monitor staff performance and ensure evaluations, feedback, and mandatory training requirements are completed on time.
• Lead regular staff and team meetings to promote communication, collaboration, consistency, and professional development.
• Participate in the recruitment, interviewing, and hiring of new staff and providers as needed.
• Attend meetings, trainings, in-services, and supervision sessions to remain current with best practices, regulations, and statewide initiatives.
• Participate in the DS Leadership Team on-call rotation to provide 24/7 crisis support coverage.
• Perform other duties as assigned.

Qualifications:

• Bachelor’s degree in related field preferred; equivalent experience may be considered.
• Minimum of 4 years of experience in developmental services, with experience in care coordination or service management preferred.
• Qualified Developmental Disabilities Professional (QDDP) certification required.
• Previous leadership or management experience required.
• Strong leadership skills (i.e. accountability, follow through, coaching techniques, constructive feedback, multitasking…etc.).
• Proficiency with computers, experience entering data into electronic medical records (EMR) program.
• Strong writing and organizational skills in order to receive and convey information in efficient and effective manner.
• Ability to respond in emergency situations appropriately.
• Commitment to person centered services, community inclusion and individual choice.
• Must have a valid driver’s license, reliable transportation with personal automobile liability insurance coverage at or above the levels mandated by the State of Vermont.
• *Successful completion of a criminal history background check after hire.

What’s in it for YOU:

• Competitive Salary $63,000-$70,500/year (compensation is typically dependent upon experience)
• $2,000 Sign on Bonus*
• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
• Career Training and Development
• Collaborative and engaging team meetings with supervision

Our work is guided by our core valuesof Trust, Accountability, Respect, Cultural Competence, Person-Centered, and Continuous LearningandGrowth.

CCN is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review theKnow Your Rights notice from the Department of Labor.