Manager of Business Development - Brokerage

C.H. Robinson Company; Milwaukee (WI); On-site; USD 86,000 - 145,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Employee stock purchase plan

Flexible time off

Job summary

C.H. Robinson is seeking a Manager of Business Development – Brokerage in Milwaukee to drive growth and mentor a team of Portfolio Executives and Associate Portfolio Executives.

You will lead customer engagement, expand strategic accounts, and partner with the GM and stakeholders to deliver exceptional outcomes. This on-site role emphasizes leadership, collaboration, and cultivating talent within Brokerage Sales.

Qualifications

• High school diploma or GED equivalent.
• Minimum of 5 years of sales or account management or equivalent experience.
• Minimum 2 years of experience directly or indirectly leading or managing teams.
• Must be consistently exceeding the minimum performance standards in current role.
• Ability to travel up to 15% (domestically).

Responsibilities

• Drive growth within the Brokerage Sales team through business development initiatives.
• Act as primary escalation point to enhance customer experience and retention.
• Provide industry insights and competitive intelligence to inform strategy.
• Collaborate with GM to align accounts across Brokerage Sales.
• Lead and develop Portfolio Executives and Associate Portfolio Executives.

Skills

Sales experience

Account management

Leadership

Travel up to 15%

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Manager of Business Development - Brokerage

Primary Location: Milwaukee, WI United States of America

C.H. Robinson is seeking a Manager of Business Development – Brokerage to drive growth and develop talent within our Brokerage Sales team. In this role you will engage directly with customers to expand business, strengthen retention, and manage escalations across a portfolio of small to midsize shippers. You will also lead and mentor Portfolio Executives and Associate Portfolio Executives, providing guidance and support to accelerate their success. In this role, you will partner closely with your General Manager, internal stakeholders, and external partners to uncover new opportunities and deliver exceptional customer outcomes. This is a high-impact role for a proven leader who thrives in both business development and people development.

At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.

Responsibilities:

The duties and responsibilities of this position consists of, but are not limited to, the following:

Business Development Focus

• Diagnose opportunities, qualify leads, create deal teams, develop business strategies, and propose solutions to drive growth within their team’s portfolio of accounts.


• Actively enhances customer experience and retention by serving as the primary de-escalation point for active customers with a focus on solving tactical and strategic customer challenges on a daily basis.


• Provide industry insights, market feedback, and competitive intelligence to inform strategic decision-making and enhance customer value.


• Actively works with their GM to monitor their team’s portfolio and review accounts may benefit from account team alignment outside of Brokerage Sales that based on size or complexity.


• Build and maintain trusting relationships with internal and external stakeholders, acting as an ambassador for our Brokerage Sales strategy.

People Development Focus

• Lead and develop a team of developing Portfolio Executives and Associate PEs, providing coaching, mentorship, and performance feedback.


• Ultimately accountable to ensure Associate Portfolio Executives graduate to remove the Associate title by maximizing their developed and holding those Associates accountable to meeting or exceeding their tenure expectations.


• Foster a culture of collaboration, accountability, and continuous improvement within the team.


• Identify and address performance gaps, providing support and resources to help team members achieve their goals.


• Promote diversity, equity, and inclusion initiatives to create a positive and inclusive work environment.

Required Qualifications:

• High school diploma or GED equivalent


• Minimum of 5 years of sales or account management or equivalent experience


• Minimum 2 years of experience directly or indirectly leading or managing teams


• Must be consistently exceeding the minimum performance standards in current role


• Ability to travel up to 15% (domestically)

Preferred Qualifications:

• Bachelor’s degree or equivalent experience from an accredited college or university.


• Ability to inspire and motivate team members to achieve excellence.


• Excellent communication, coaching, and mentoring skills.


• Commitment to fostering a diverse and inclusive work environment.


• Ability to adapt to change and drive continuous improvement initiatives.


• Advanced proficiency in Microsoft Office Suite of Tools.


• Proven ability to create and sell comprehensive solutions to various stakeholders.


• Strong strategic orientation, relationship building, and negotiation skills.
  
• Demonstrated ability to drive measurable financial results through sales or account management solutions.


• Values a diverse and inclusive work environment

Disclaimer:

This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.

Compensation Range

$85,600.00 - $144,600.00

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\\Disabled\\Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Three medical plans which include


• Prescription drug coverage


• Enhanced Fertility benefits


• Flexible Spending Accounts


• Health Savings Account (including employer contribution)


• Dental and Vision


• Basic and Supplemental Life Insurance


• Short-Term and Long-Term Disability


• Paid observed holidays


• 2 paid floating holidays for U.S. hourly employees


• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada


• Paid parental leave


• Paid time off to volunteer in your community


• Charitable Giving Match Program


• 401(k) with 6% company matching


• Employee Stock Purchase Plan


• Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page