Manager, Ocean Export

DSV Air & Sea Inc.; Chester (Delaware County); On-site; USD 91,000 - 114,000; Full time

Job summary

DSV Air & Sea Inc. in USA - Chester is seeking an Ocean Export Manager to oversee the ocean export process, ensuring efficient and timely delivery while maintaining compliance with regulations.

The ideal candidate will have a Bachelor's degree in Logistics or related field and about 5 years in freight forwarding or logistics, with prior ocean exports and supervisory experience strongly preferred; excellence in leadership and communication is essential.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, or related field preferred.
• 5 years of experience in freight forwarding, logistics, or related field preferred.
• Prior experience in ocean exports and supervisory roles highly desirable.

Responsibilities

• Oversee the ocean export process, including preparation of shipping documents, customs clearance, and booking with shipping lines.
• Coordinate with freight forwarders, shipping lines, customs brokers, and other service providers to ensure efficient delivery.
• Build and maintain relationships with customers, vendors, and third‑party service providers.
• Address and resolve customer inquiries promptly to maintain satisfaction and trust.
• Ensure compliance with all relevant regulations, including customs regulations and trade laws.
• Stay updated on changes in ocean freight regulations and export controls.
• Develop and implement policies and procedures to improve efficiency and service quality.
• Identify and execute process improvements to reduce costs and enhance customer satisfaction.
• Monitor and report on key performance indicators, including cargo delivery times, costs, and service quality.
• Analyze performance data to identify trends and areas for improvement.

Skills

Lead Yourself

Lead Your Team

Lead Your Business

Education

Bachelor's degree in Logistics

Tools

Logistics software

MS Office

Job description

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location:USA - Chester, 2501 Seaport Drive

Division:Air & Sea

Job Posting Title: Manager, Ocean Export

Time Type: Full Time

Summary

The Ocean Export Manager oversees the export process for ocean cargo, ensuring efficient and timely delivery while maintaining compliance with regulations. This role involves managing relationships with customers, vendors, and service providers to ensure a high level of service and customer satisfaction.

Duties and Responsibilities

• Oversee the ocean export process, including preparation of shipping documents, customs clearance, and booking with shipping lines.
• Coordinate with freight forwarders, shipping lines, customs brokers, and other service providers to ensure efficient delivery.
• Build and maintain relationships with customers, vendors, and third‑party service providers.
• Address and resolve customer inquiries promptly to maintain satisfaction and trust.
• Ensure compliance with all relevant regulations, including customs regulations and trade laws.
• Stay updated on changes in ocean freight regulations and export controls.
• Develop and implement policies and procedures to improve efficiency and service quality.
• Identify and execute process improvements to reduce costs and enhance customer satisfaction.
• Monitor and report on key performance indicators, including cargo delivery times, costs, and service quality.
• Analyze performance data to identify trends and areas for improvement.

Supervisory Responsibilities

• Supervise a team of ocean export coordinators and support staff.

Educational background / Work experience

• Bachelor's degree in Logistics, Supply Chain Management, or a related field is preferred.
• 5 years of experience in freight forwarding, logistics, or a related field is preferred.
• Prior experience in ocean exports and supervisory roles is highly desirable.

Preferred Qualifications:

• Familiarity with ocean freight regulations, customs requirements, and export controls.
• Knowledge of shipping routes and schedules

Skills & Competencies

• Lead Yourself: Strong analytical and problem‑solving skills, with the ability to thrive in a fast‑paced environment.
• Lead Your Team: Excellent leadership and communication skills to manage and motivate a team.
• Lead Your Business: In‑depth knowledge of logistics, supply chain management, and ocean freight principles.

Language skills

• Fluency in English is required.

Computer Literacy

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Experience with logistics and ocean cargo management systems.

Physical and/or Mental Requirements / Working Conditions

Physical Demands

Work is generally sedentary, with no specific need for physical coordination or effort. May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities. Hours can be extensive as well as occasionally staggered for multi‑shift access. While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Minimal travel maybe required for this role domestically and internationally.

Work Environment

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay range is $90,816 - $113,520 annually. Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources [e-mail]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

Start here. Go anywhere

It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

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