Manager, Nutrition Patient Services

Johns Hopkins Hospital; Baltimore (MD); On-site; USD 35,000 - 61,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan with employer contrib.

Paid time off

Paid holidays

Tuition assistance

Job summary

The Johns Hopkins Hospital in Baltimore, MD is seeking a Manager for Patient Service to lead and coordinate patient food service operations across rotating shifts. You will ensure safety, quality and compliance, while supporting staff development and patient satisfaction.

This role requires strong leadership, experience in large-scale food service, and hands-on oversight of menus, procurement, and staff training within a world-class health system.

Qualifications

• High School or GED required.
• 5+ years of management experience in large-scale, high-volume food service.
• BS in food services or hospitality preferred.
• Intermediate to advanced Excel skills.

Responsibilities

• Plan, coordinate and manage patient/resident food service activities, complying with hospital standards.
• Ensure compliance to food safety, sanitation, and workplace safety standards.
• Maintain and support patient menu computer system.
• Manage food-service supply levels, procurement, and equipment maintenance.
• Maintain compliance with established policies, procedures, quality assurance, safety, and infection control.
• Be responsible for adhering to sanitation requirements and enforcing quality control standards for patient food items.
• Participate in regular patient rounding to monitor and improve patient satisfaction.
• Train, orient, supervise kitchen staff and ensure core competencies.
• Evaluate performance and recommend actions such as merit increases or promotions.
• Develop schedules for patient services nutrition employees.

Skills

Management experience

Food service

Excel

High School/GED

BS in food services or hospitality

City certificate

Education

High School/GED

BS in food services or hospitality

Tools

Microsoft Excel

Job description

Requisition #:673589 Location:Johns Hopkins Hospital, Baltimore, MD 21287 Category:Manager/Supervisor Schedule:Rotating Shift Employment Type:Full Time

For more than 125 years, The Johns Hopkins Hospital has been a leader in the diagnosis and treatment of disease. Above all, we aim to provide the highest-quality health care and service to all our patients.

Our patients come from all over the world — and so do our staff members. They come to be part of a professional and diverse health care team; to work beside the unequaled talent of Johns Hopkins physicians, nurses and providers; and to enjoy extensive benefits and opportunities for personal and professional growth.

Make it happen at Hopkins.

What Awaits You

• Schedule: Rotating shifts including every other weekend
• Room for growth!
• Medical, Dental, and Vision Insurance
• Retirement Savings Plan w/employer contribution
• Generous Paid Time off & Paid holidays
• Employee and Dependent Tuition assistance benefits
• Health and wellness programs and MORE!

As The Manager For Patient Service, You Will

• Plan, coordinate and manage patient/resident food service activities, complying with the standards established by The Johns Hopkins Hospital within the Johns Hopkins Health System and all regulatory agencies
• Ensure compliance to food safety, sanitation, and overall workplace safety standards
• Maintain and support patient menu computer system
• Manage food-service supply levels, procurement, and equipment maintenance
• Maintain compliance with established policies, procedures, objectives, quality assurance, safety, environmental and infection control
  • Maintain records, reports, and statistics as required
• Be responsible for adhering to sanitation requirements and enforces quality control standards for patient food items including temperature, food handling, quality, taste and presentation
• Enhances professional growth and development through in-service and other educational programs.
• Participate in regular patient rounding to continually monitor, maintain and improve patient satisfaction
• Train/orient, instruct, assign and supervise kitchen service employees to ensure core competencies and regulatory guidelines are met
• Evaluate performance and recommend action such as merit increases, promotions, disciplinary actions
• Develop schedules and assignments for patient services nutrition employees.
• Establish, monitor and update operating standards as needed, and consistently communicate expectations to employees
• Interview, hire, train, appraise, counsel, and supervise staff
  • Conduct line meetings, huddles and unit meetings to keep staff up to date on all key issues

What You'll Bring

• High School/GED
  • BS in food services or hospitality preffered
• 5+ years' previous management experience in large-scale, high-volume food service operation
• Baltimore City Food Services Manager Certificate preferred
• Intermediate to advanced computer skills, specifically in Microsoft Excel

Salary Range:

Minimum 25.29/hour - Maximum 44.28/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.