Manager, Nursing

Connections Health Solutions; Harrisburg (Dauphin County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Voluntary life

HSA

FSA

401k match

PTO 160 hours

Parental leave

Employee Assistance Program

Auto 401k enrollment

Job summary

Connections Health Solutions in Harrisburg, PA, seeks a Manager, Nursing to oversee daily nursing and clinical staff, ensuring high-quality patient care and compliance with Joint Commission and regulatory standards. You will supervise, mentor, and optimize patient flow while fostering a culture of excellence.

You will lead professional development, coordinate training, and ensure documentation accuracy. This role emphasizes teamwork, safety, and continuous improvement in crisis-care services.

Qualifications

• Bachelor's degree in Nursing and RN license in good standing.
• Minimum 5 years in psychiatric or behavioral health settings.
• Minimum 2 years of managerial experience and staff supervision.

Responsibilities

• Oversee daily nursing and clinical staff operations to ensure high-quality patient care.
• Ensure staffing levels and nurse-to-patient ratios meet regulatory standards.
• Provide clinical supervision and mentorship; support staff education and competency.
• Maintain adherence to protocols and drive continuous quality improvement.

Skills

Nursing leadership

Staff supervision

Crisis care

Regulatory compliance

Clinical mentorship

Education

Bachelor's degree in Nursing

Tools

Electronic Health Records

Joint Commission standards

Job description

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.

Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.

Our values shape our decisions, define our culture, and foster continuous learning and growth.

We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission.

We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

What You’ll Do:

TheManager, Nursingis responsible for overseeing the daily operations of the nursing and clinical support staff within the facility, ensuring the delivery of high-quality patient care in compliance with regulatory standards. This role includes supervising and mentoring the nursing team and additional clinical staff, managing patient flow, ensuring adherence to clinical best practices, and collaborating with Interdisciplinary Teams. The Manager plays a vital role in optimizing the efficiency and effectiveness of nursing and clinical services while fostering a culture of continuous improvement and professional development.

• Nursing and Clinical Leadership:
  • Manage and provide leadership to the nursing team and other clinical staff ensuring high standards of care service.
  • Supervise the daily clinical activities and ensure appropriate staffing levels across nursing and clinical teams, maintaining appropriate nurse-to-patient and clinical staff ratios.
  • Provide guidance and support to clinical staff in handling complex individuals in crisis cases and serves as a point of escalation for clinical and operational issues.
• Clinical Oversight & Quality Assurance:
  • Ensures all nursing and clinical interventions align with established protocols, evidence-based practices, and regulatory standards, including those set by Joint Commission (JCAHO) and other relevant agencies.
  • Monitors patient care outcomes and works with clinical leadership to implement continuous quality improvement initiatives across nursing and other clinical departments.
  • Performs regular chart audits and oversees documentation practices to ensure accurate and compliant record-keeping for nursing and clinical staff.
• Staff Development & Training:
  • Leads the professional development of nursing and clinical staff, identifying educational needs and coordinating ongoing training programs, including certifications, competency assessments, and in-service trainings.
  • Provides clinical supervision and mentorship to both novice and experienced nursing and clinical staff, fostering a supportive learning environment.
  • Facilitates orientation and training for new hires across nursing and clinical roles, ensuring they are equipped with the knowledge and skills to excel in their positions.
• Performs all other duties as assigned

What You’ll Bring:

• Bachelor's degree in Nursing
• 5 years of psychiatric, behavioral health, or relevant experience
• 2 years of managerial experience
• Unrestricted license as a Registered Nurse through the Pennsylvania State Board of Nursing
• Knowledge of practice requirements of RN/LPN scope of practice as outlined in the State of Pennsylvania Board of Nursing Professional Nursing Law
• Knowledge of psychiatric nursing and interventions and clinical knowledge base
• Must be able to perform Safe Clinch restraint techniques
• Must be able to pass the following background checks
  • Child Abuse Clearance
  • FBI Criminal Background Check
  • Pennsylvania State Police Criminal Record Check
• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment
• Physical Requirements
  • Safely perform physical interventions (e.g., standing, pivoting, reaching, kneeling, lowering to the floor, and supporting another person’s weight)
  • Lift, push, pull, or carry up to 50 lbs. occasionally
  • Tolerate prolonged walking, standing, and observation in a fast-paced environment
  • Work with individuals who may exhibit agitation, aggression, or unpredictable behavior

It would be great if you had:

• Master’s degree in Nursing
• Previous emergency room or crisis psychiatric care experience
• Familiarity with 302 Commitment process

#INDPA

What We Offer:

Full-time only:

• Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
• Company‑paid parental leave available to eligible employees

All employees (Pool, Part-time and Full-time):

• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
• After 90 days, you are auto enrolled in the 401k Plan

EEO Statement

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.