Manager, Nurse Business Office

The Christ Hospital; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

The Christ Hospital is seeking a Clinical Manager to lead nursing teams with a focus on patient safety, evidence-based practice, and professional autonomy. You will oversee unit operations, staffing, and performance improvement projects, partnering with physician leaders to ensure high-quality care.

You will promote shared decision-making, maintain staff competencies, and align care delivery with hospital standards and the Magnet program goals. Strong leadership and communication are essential.

Qualifications

• Demonstrates transformational, transparent leadership and tribal leadership.
• Leads performance improvement/high reliability initiatives at unit and department levels.
• Conducts staff evaluations and provides feedback and corrective action as appropriate.
• Maintains staff competencies and professional practice.
• Allocates resources to promote safe, efficient nursing care.

Responsibilities

• Provide 24/7 operational oversight of unit(s).
• Schedule personnel to meet area needs and ensure adequate coverage.
• Develop and implement care delivery models optimizing resources.
• Collaborate with physician leadership to drive clinical improvements.
• Coordinate nursing care with other disciplines across care continuum.

Skills

Transformational leadership

High reliability initiatives

Performance improvement

Staff evaluation & feedback

Resource planning

Tools

Budgeting

Job description

Clinical Managers are transformational, transparent, and tribal leaders. Clinical Managers advocate for and allocate available resources to promote efficient, effective, safe and compassionate nursing care based on current standards of practice while promoting shared decision-making and professional autonomy. Clinical Managers have major responsibility for the implementation of the vision, mission, philosophy, core values, evidence-based practice, and standards of the organization, and nursing services within their defined areas of responsibility. Clinical managers are responsible for leading both unit-based and department-wide robust performance improvement/ high reliability projects.

Administrative Leadership

• Demonstrates transformational, transparent, and tribal leadership
• Leads robust performance improvement/high reliability initiatives at both the unit and department level with the goal to improve outcomes.
• Demonstrates knowledge of job standards and key requirements for each staff position in assigned areas of responsibility, holding subordinates accountable for the responsibilities inherent to their positions.
• Provides feedback/counseling, and corrective action to assigned staff as appropriate.
• Provides assigned staff with performance evaluations as defined by HR.
• Conducts outcomes focused rounding on all employees, providing staff feedback and motivation for improved outcomes.
• Supports peer review systems, with mechanisms now in place for staff input into their own evaluations.
• Provides structure and opportunity for staff nurses to establish and accomplish their goals.
• Delegates appropriate responsibility and accountability for designated management activities.
• Promotes unit-based Care Innovation and Transformation.
• Conducts regular leadership and staff meetings.
• Provides opportunities for staff participation in nursing and hospital-based activities including councils and taskforces.
• Monitors to ensure staff maintains/achieves necessary competencies for their job functions.
• Supports professionalism through ethical conduct, appearance, positive communication, attendance and holding self accountable for same standards set for staff.
• Participates in councils, taskforces, and special projects as assigned or requested.
• Ensures organizational strategic goals and unit goals are communicated to staff and achieved.
• Ensures unit-based care delivery aligns with the TCHHN Professional Practice Model.
• Responds to requests that support TCHHN's efforts around the Magnet Recognition Program.

Operations

• Provides 24/7 operational oversight of unit(s) unless on paid time off and covered by another leader.
• Ensures personnel are scheduled to meet the needs of the assigned areas of responsibility.
• Oversees and shares transparent staffing within organization.
• Develops and implements models of patient care delivery which maximize resources and productivity with respect for individual rights, preferences, ethnicity, culture and diversity.
• Ensures safe and therapeutic environment is maintained for patients, personnel, physicians, and visitors.
• Fills staff vacancies in a timely manner. Establishes work goals or quantitative/qualitative standards to be achieved with staff input.
• Maintains flexible work hours and environment that encourages small tests of change to improve outcomes.
• Ensures the nursing process is utilized in care delivery.
• Ensures processes are documented per policy pertaining to new hires, float, and agency personnel receiving appropriate and timely orientation.
• Evaluates effectiveness of unit operations, quality and level of care.
• Works collaboratively with physician leadership to direct operational and clinical improvements.
• Conducts and facilitates robust, high reliability performance assessment and improvement activities for assigned areas of responsibility.
• Informs risk manager and leadership of serious or potentially serious patient/visitor problems and issues as soon as they are identified.
• Coordinates nursing care with other healthcare disciplines and assists in integrating services across the continuum of health care.

Finance

• Identifies and quantifies resources needed to support patient care activities in areas of assigned responsibility. Works to comply with productivity standards.
• Participates in zero-based budgeting process and monitors performance by pay period.
• Continuously looks for and implements strategies to reduce cost while maintaining quality and workforce goals.
• Balances patient needs, quality, and cost effectiveness.
• Prepares and participates in finance budget meeting presentation for areas of responsibility.
• Stays current on health care finance and reimbursement issues.
• Manages, prioritizes, and organizes work through objectives leading to goal attainment.
• Demonstrates business acumen.
• Relates budget to organization strategic plan.

Professional

• Maintains and