Manager, Mortgage Sales - Fort Worth

Fort Worth Chamber; Fort Worth (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

EECU in Fort Worth, Texas, is looking for a Manager of Mortgage Sales to lead mortgage production strategies and enhance member services. The role involves managing a team of Mortgage Loan Originators, driving business growth, and ensuring compliance with all regulations. Candidates should have at least 5 years of mortgage experience and a college degree, along with proficiency in various mortgage tools. This position is in-office and focuses on leadership, accountability, and relationship building.

Qualifications

• 2 years of management experience.
• 5+ years of mortgage lending experience.
• Licensed in NMLS and through the State of Texas as a Mortgage Loan Originator.

Responsibilities

• Lead and develop a team of Mortgage Loan Originators to exceed production goals.
• Drive mortgage growth through strategic pipeline management.
• Expand referral networks by partnering with branch leadership.

Skills

Mortgage lending

Leadership

Sales skills

Communication

Analytical abilities

Education

College degree

Tools

Velocify

Excel

Encompass

TalkDesk

Polly

Blend

Microsoft Teams

Job description

Overview

Exciting Leadership Opportunity at EECU — Manager, Mortgage Sales. Are you a high-performing mortgage leader ready to build, inspire, and drive growth? EECU is seeking a dynamic Manager, Mortgage Sales to lead our mortgage production strategy and elevate our member lending experience.

Responsibilities

• Lead and develop a team of Mortgage Loan Originators to exceed production goals
• Drive mortgage growth through strategic pipeline management and business development initiatives
• Expand referral networks by partnering closely with branch leadership and operational teams
• Improve conversion and pull-through rates while delivering an exceptional member experience
• Ensure compliance with regulatory and investor guidelines while maintaining operational excellence

This is more than a management role — it’s an opportunity to shape strategy, coach top talent, and directly contribute to the credit union’s continued growth and success. In addition to leading the team, you will originate loans through self-sourced referral channels, allowing you to remain active in the business while driving performance at a higher level.

If you are a results-driven mortgage professional who thrives on leadership, accountability, and building strong partnerships, this is your opportunity to make a measurable impact within a culture committed to member-focused service. This is an in-office leadership position.

Essential Functions

• Lead, coach, and develop mortgage loan originators to achieve individual and team production, quality and member experience goals.
• Establish and execute mortgage production strategies aligned with credit union growth objectives, including SOP, product reviews and system training.
• Monitor pipeline activity, application flow, pull-through rates, and closing performance to ensure consistent volume and operational efficiency.
• Respond to inquiries and/or referrals generated from personal contacts or other EECU business channels. Knowledge of secondary loans (Purchase Money/Refinance), including Conventional, FHA, VA, HELOC and Home improvement loan applications. Loans must comply with EECU lending criteria as well as Fannie Mae, Freddie Mac, and Ginnie Mae requirements.
• Drive business development through partnerships with branch teams, real estate professionals, builders, and community networks to increase referral-based lending.
• Manage performance through regular coaching, goal setting, and performance reviews. Recruit, onboard, and retain high-performing talent while fostering a culture of accountability and member-first service.
• Analyze production metrics, market trends, and performance data to identify opportunities for growth and process improvements. Participate in strategic planning, budgeting, and incentive program execution related to mortgage production.

Qualifications

• Must be proficient in Velocify, Excel, Encompass, TalkDesk, Polly, Blend, and Microsoft Teams. Understanding of HMDA, and Escrow analysis a plus. Licensed in NMLS and through the State of Texas as a Mortgage Loan Originator.
• Must have 2 years of management experience and 5+ years of mortgage lending experience with Mortgage GSE regulation knowledge.
• College degree required.
• Ability to balance analytical processes of qualifying a mortgage applicant with sales skills to place them in the best loan product to meet the applicant's needs.
• Ability to speak effectively in front of groups and/or clients.
• Ability to communicate across all channels such as telephone, email, text and in person.
• Excellent written, oral, time management, and communication skills.
• Analytical abilities to evaluate credit reports, title work/abstracts, appraisals, flood certificates, surveys.
• Extensive knowledge of all loan types offered.
• Knowledge of real estate processing state and federal laws, FNMA, FHLMC, FHA/VA knowledge, and regulations regarding real estate lending and real property insurance coverages.
• Attention to detail and follow up is critical to success.
• Ability to work in a fast-paced environment and within strict time deadlines.
• Goal-oriented, team player, positive in nature, and highly detailed.
• Able to participate in outside promotional events conducted by the real estate department.

Responsible for compliance with all Federal and State rules and regulations pertaining to, but not limited to, Bank Secrecy Act, Anti-Money Laundering, Bank Bribery Act, NCUA Privacy Regulations, Reg B, Reg Z, Reg DD, Reg E, Reg CC, Service Members Civil Relief, and FCRA/FACTA. Attend initial and ongoing annual Bank Secrecy Act training.

For more than 90 years, Fort Worth-based EECU community credit union has been committed to providing members A Better Way of Banking®. This description reflects a focused job content with responsibilities, qualifications, and expectations relevant to the role.

EECU is an Equal Opportunity Employer (EOE) and does not discriminate on the basis of veterans’ status or disability. EEO information can be found at EECU Careers.