Manager, Mid- Market Sales

Block; Melbourne (KY); A distancia; USD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Medical insurance

Flexible time off

Retirement savings plans

Modern family planning

Descripción de la vacante

Block is seeking a Sales Manager to lead a team of Account Executives and own one of our most critical growth levers: developing talent that consistently outperforms. This role requires building a high-performance sales organization where every hire raises the bar, coaching conversations sharpen execution, and decisions are grounded in data.

You will partner cross-functionally to improve how we sell, raise the talent bar across the organization, and measure success not only by quota attainment

Formación

• 6+ years as a sales manager leading complex, multi-stakeholder accounts
• Experience hiring, ramping and retaining Account Executives for larger, competitive deals
• Proven track record turning strong performers into top performers who win bigger deals
• Ability to collaborate across teams and inspire change
• Experience structuring sales metrics and maintaining forecast accuracy
• Ability to evaluate downstream/upstream effects in decision making

Responsabilidades

• Hire Account Execs and raise the bar with new team members
• Develop a culture of ownership, accountability and high standards
• Identify and accelerate future top performers with development plans
• Sell in partnership with your team on complex, multi-stakeholder deals
• Lead through data by pipeline inspection, forecasting and BI-driven improvements
• Establish predictable operating rhythms for forecasting and reviews

Conocimientos

Sales leadership

Forecasting

Pipeline management

Team development

Cross-functional collaboration

Coaching

Herramientas

CRM systems

Descripción del empleo

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

We're building a team of standout sales leaders, the kind who raise the performance of everyone around them.

As a Sales Manager, you'll lead a team of Account Executives and own one of our most critical growth levers: developing talent that consistently outperforms. This role is about building a high-performance sales organisation where every hire raises the bar, every coaching conversation sharpens execution, and every decision is grounded in data. You'll bring the rigour, along with energy!

You'll be expected to coach in the work, not after it. You'll diagnose pipeline health before it becomes a forecasting problem, develop future leaders before promotions become necessary, and create an operating rhythm that enables predictable, repeatable growth.

You'll partner cross-functionally to improve how we sell, challenge the status quo, and continuously raise the talent bar across the organisation. Success is measured not only by quota attainment, but by the strength of your team, the quality of your pipeline, and the leaders you develop.

Build a High-Performance Team

• Hire Account Executives who can run complex, multi-stakeholder deals, and raise the bar with every addition to your team.
• Develop a culture of ownership, accountability, continuous learning and high standards.
• Identify future top performers early and create development plans that accelerate their growth.

Co-Sell on Complex Deals

• Sell alongside your team in discovery, business case development and negotiation on your most important pursuits.
• Engage senior stakeholders directly, including owners, operations and finance, and help your team multi-thread rather than sell to a single champion.
• Bring commercial judgment to pricing, deal structure and competitive displacement.
• Advance the deal while leaving the AE more capable of running the next one without you.

Coach Through Data & Business Intelligence

• Lead your business through rigorous pipeline inspection, forecasting and performance diagnostics.
• Use leading indicators to identify performance gaps early and coach reps toward sustainable improvement.
• Turn data into action by identifying trends, diagnosing root causes and driving measurable improvements across your team.
• Forecast accurately on long-cycle deals, which depends on stage integrity rather than optimism.

Drive Operational Excellence

• Establish predictable operating rhythms around forecasting, pipeline management and business reviews.
• Build disciplined execution that creates consistent, repeatable revenue outcomes.
• Continuously improve how your team sells by refining processes, simplifying execution and eliminating friction.
• Build repeatable plays for how this segment is won, from implementation and expansion.

Lead Through Influence

• Partner closely with Sales Leadership, Marketing, Enablement, Operations, Partnerships and Product to improve the customer journey and strengthen commercial execution.
• Use customer insights and field intelligence to shape strategy and influence product evolution.
• Lead through change by helping your team adapt quickly while maintaining high performance.

You Have

• 6+ years experience as a sales manager, including time leading teams selling into complex, multi-stakeholder accounts with cycles measured in months
• Experience hiring, ramping and retaining Account Executives who can run considered, competitive deals
• Experience developing already strong performers into people who win larger and more complex deals
• Proven track record in collaborating across different teams with the ability to inspire change
• Leadership and coaching experience and a desire to help others be their best
• Expertise in creating structure around sales metrics and managing yourself and others to achieve these metrics, including forecast accuracy on long-cycle deals
• An understanding of how to refine decision-making and consider the downstream and upstream effects of potential decisions

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want.

• Remote work
• medical insurance
• flexible time off
• retirement savings plans
• modern family planning

Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people.Squaremakes commerce and financial services accessible to sellers.Cash Appis the easy way to spend, send, and store money.Afterpayis transforming the way customers manage their spending over time.TIDALis a music platform that empowers artists to thrive as entrepreneurs.Bitkeyis a simple self-custody wallet built for bitcoin.Protois a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

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