Manager Merchandising Sourcing

Signet Jewelers Limited; Coppell (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Signet Jewelers Limited in Coppell, TX seeks a Manager, Merchandise Sourcing to lead SSP and merchandising systems, driving governance and efficiency across merchandising, sourcing, IT, and business stakeholders.

You will oversee data management, issue resolution, and system enhancements while collaborating with cross-functional teams to support growth and SSP adoption. A Bachelor's degree and 5+ years in related fields are preferred.

Qualifications

• Bachelor's degree in business, merchandising, supply chain, or related field.
• 5+ years in merchandising, sourcing, supply chain, or retail ops.
• Experience leading cross-functional initiatives with multiple stakeholders.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication and collaboration skills.

Responsibilities

• Lead SSP and merchandising systems support, establishing governance and improvements.
• Coordinate data conversions, issue resolution, and workload prioritization.
• Serve as liaison between merchandising, sourcing, IT and business stakeholders.
• Drive proactive SSP adoption as business needs grow.

Skills

Analytical thinking

Problem-solving

Organizational skills

Communication skills

Relationship-building

Education

Bachelor's degree in Business, Merchandising, Supply Chain, Technology, or related field

Tools

Merchandising systems

SSP system knowledge

Data management

Job description

We have many opportunities available on our other career site pages.

Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside.

There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love.

The Manager, Merchandise Sourcing

Leads SSP and merchandising systems support, providing oversight of support processes, issue resolution, data management, and system enhancements. This role partners closely with Merchandising, Sourcing, IT, and business stakeholders to drive operational efficiency, strengthen governance, and support continued growth and adoption of merchandising systems.

Key Responsibilities

• Provides a dedicated resource to lead SSP and merchandising systems support model.
• Improves day-to-day execution across SSP support, data conversions, issue resolution, and workload prioritization.
• Establishes stronger accountability, governance, and oversight for SSP support processes and system enhancements.
• Serves as a key liaison between merchandising, sourcing, IT, and business stakeholders to drive issue resolution and continuous improvement.
• Positions the organization to operate more proactively and consistently as SSP adoption, business complexity, and support demands continue to grow.

Qualifications

• Bachelor's degree in Business, Merchandising, Supply Chain, Technology, or a related field; equivalent combination of education and experience may be considered.
• 5+ years of experience in merchandising, sourcing, supply chain, retail operations, business systems support, project management, or a related field.
• Demonstrated experience leading cross-functional initiatives and partnering with multiple stakeholder groups to deliver business results.
• Strong analytical, problem-solving, and organizational skills with the ability to manage multiple priorities simultaneously.
• Experience supporting business applications, system implementations, process improvements, or operational workflows.
• Strong communication, collaboration, and relationship-building skills.

Signet Jewelers is a people-first company. This core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve.

We're ONE Company, proud of our rich heritage, international presence, diversity, inclusion and equity we’re inspiring inside.

We are Great Place to Work-Certified™ operating under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda and James Allen.