Manager, Member Relations

U.S. Chamber of Commerce; Washington (District of Columbia); On-site; USD 66,000 - 69,000; Full time

Job summary

An established industry player seeks a Senior Corporate Recruiter to enhance member relations and drive revenue growth. This role involves engaging with high-level members, managing C-suite relationships, and identifying new opportunities for revenue and membership. The ideal candidate will thrive in a collaborative environment, leveraging their business development skills and persuasive communication to deliver exceptional member value. Join a team dedicated to innovation and excellence, where your contributions will significantly impact the success of American businesses and their representation in policy discussions.

Benefits

Health care

Vision insurance

Dental insurance

Retirement plan

Paid leave

Qualifications

• 3-5 years of experience in fundraising, sales, or member relations.
• Strong communication and relationship-building skills.

Responsibilities

• Manage significant member portfolios and engage C-suite decision makers.
• Deliver value through regular connections and strategic planning.
• Collaborate with policy experts to enhance member engagement.

Skills

Persuasive communication

Business development

Fundraising

Client relations

Policy understanding

Stakeholder relationship building

Writing and editing

Education

Bachelor's degree

Tools

Salesforce

Microsoft Excel

Microsoft PowerPoint

Job description

Direct message the job poster from U.S. Chamber of Commerce

Senior Corporate Recruiter @ U.S. Chamber of Commerce

About Us:

If you are passionate about the ability of American business to improve lives, solve problems, and strengthen society, the U.S. Chamber of Commerce is the place for you. As the world’s largest business organization, we believe in building a future that gives everyone the opportunity to pursue a better tomorrow. We make it our job today–and every day–to build the strongest relationships possible among the American people, business leaders, and elected officials in Washington, D.C., state capitals, and countries around the globe. For them and the businesses we represent, the U.S. Chamber is a trusted advocate and partner.

We are driven by the pursuit of innovation and partnership and hold ourselves to the highest standards. Our commitment to our members is matched only by our commitment to our employees. As part of our team, we will support your long-term career development while delivering relevant learning opportunities. We will empower you to lead, develop deep expertise, and find new approaches to solving the toughest challenges.

Position Summary:

The U.S. Chamber of Commerce seeks a member relations professional to lead engagement with high-level members, manage day-to-day C-suite relationships, and identify and cultivate new revenue and membership opportunities. Supporting an industry portfolio and leading select accounts, the manager will engage government relations executives of leading companies to develop deep partnerships and leverage those relationships to deliver member value and drive revenue growth. The successful candidate is a team player who thrives on developing strong partnerships and leveraging those relationships to deliver member value and unlock revenue.

Responsibilities:

1. Support and manage a portfolio of the Chamber’s significant members in a given industry or industries, working closely with C-suite decision makers and government affairs leaders.
2. Actively engage members through in-person meetings, calls, and regular touchpoints to share updates, build strategy, and deliver value.
3. Deliver value through regular connections and touchpoints, news and policy updates, and event invitations and opportunities.
4. Support the achievement of annual revenue and retention goals within the portfolio.
5. Create customized KPIs for each portfolio member company to define success, demonstrate value, chart progress against strategic goals, and exceed members’ expectations.
6. Work creatively and collaboratively with policy expert colleagues to identify new areas of interest for members throughout the Chamber’s advocacy offerings, deliver contracted benefits, deepen overall engagement, and unlock additional areas of investment.
7. Work closely with finance and operations colleagues on revenue forecasting, renewal planning, invoicing, and engagement tracking, using the Salesforce platform and other tools.

Qualifications:

1. Bachelor’s degree and 3-5 years’ experience in fundraising/sales or member or client relations; political or policy-related experience is preferred.
2. Demonstrated success in business development or fundraising with a track record of hitting goals.
3. An interest in policy and politics with a solid understanding of the Chamber’s work and value.
4. Persuasive communication and presentation skills.
5. Exceptional writing, editing, and verbal skills.
6. Ability to explain complex policy issues in simple, easy-to-understand terms.
7. Ability to forge relationships with stakeholders at all levels.
8. Desire to work collaboratively within a fast-paced, entrepreneurial team environment.
9. Comfort with ambiguity and the ability to manage complex and changing program and policy elements with ease.
10. Experience using a CRM, such as Salesforce, and proficiency in Microsoft Office, particularly Excel and PowerPoint.

The salary range for this position is $66,998.00 - $69,000.00. The actual salary paid for this position will vary based on market data, an applicant’s qualifications, relevant degrees, certifications, and other factors. Our full-time employees are eligible for benefits, including health care, vision, dental, retirement, and paid leave.

We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Industries: Government Relations Services and Business Consulting and Services