Manager, Medical Information

Shionogi Inc. (U.S.); Florham Park (NJ); On-site; USD 120,000 - 150,000; Full time

Job summary

Shionogi Inc. (U.S.) in Florham Park, NJ, seeks a Manager, Medical Information to lead scientific content development and respond to inquiries from healthcare professionals and customers across multiple channels.

This role oversees SRDs, FAQs, and AMCP dossiers, ensuring timely, accurate, and balanced medical information while collaborating with cross-functional product teams and ensuring compliance with SOPs and regulatory standards.

Qualifications

• Advanced scientific degree and regulatory knowledge in pharmaceutical information.
• 3+ years in Medical Information or 5+ years in pharma/healthcare.
• Experience in scientific content development and medical information processes.
• Strong understanding of legal and regulatory requirements for disseminating medical information.

Responsibilities

• Respond to medical information requests from HCPs and customers with accurate, balanced information.
• Lead development, update, and review of SRDs, FAQs, and AMCP dossiers.
• Produce reports and presentations on medical insights and inquiry trends.
• Oversee reviews of promotional and scientific materials for medical accuracy.

Skills

Technical writing

Verbal communication

Project management

Education

Advanced scientific degree (PharmD/PhD/MD/RN or equivalent)

Tools

MS Word

Excel

Access

Outlook

Job description

The Manager, Medical Information has in-depth scientific knowledge of Shionogi medicines and therapeutic areas to respond to medical information requests from healthcare professionals and customers through various communication channels. The Manager, Medical Information oversees the planning, development, and maintenance of scientific medical information content, and will be responsible for timely dissemination of current, accurate, and balanced medical information. The Manager will also provide medical support and expertise in cross‑functional product teams, including medical and promotional review teams. This role must also demonstrate an advanced level of knowledge of drug information databases and systems and Medical Information processes and procedures.

Responsibilities

• Ensures timely, accurate, balanced, and up-to‑date scientific responses to medical inquiries from health care professionals and customers through various communication channels. Responsible for phone coverage as needed.
• Lead the development, update, and reviews of Medical Information (MI) scientific content, including Scientific Response Documents (SRDs) and FAQs. Support the development and update of approved product AMCP Dossiers.
• Reviews and approves high‑quality SRDs, FAQs, and custom response documents to ensure complex scientific content is summarized concisely and in a balanced manner.
• Analyzes and conveys medical and scientific insights, as well as customer inquiry trends, through the creation of reports and presentations to key internal stakeholders.
• Lead reviews of promotional, sales training, corporate communications, and scientific materials for medical accuracy in Promotional and Medical Review Committees.
• Staffs Medical Information Booths at live scientific and medical meetings and contributes to medical booth planning as needed.
• Provide Medical Information, product, and disease sales training to Shionogi Inc. field representatives, Medical Information Call Center and other vendors, and new hires.
• Recognize, capture, and report adverse events and product quality complaints.
• Adhere to all applicable Shionogi SOPs, policies, processes, and compliance guidelines and ensures knowledge of legal and regulatory requirements to appropriately respond to medical inquiries, disseminate scientific information, and report AEs and PQCs.

Minimum Job Requirements

Qualifications

• Advanced scientific degree (such as PharmD, PhD, MD, RN or equivalent) is preferred.
• Minimum of three (3) years in Medical Information or five (5) years in the pharmaceutical or healthcare‑related industry.
• Significant experience in scientific content development, medical information, or a related field.
• Strong scientific background with a deep understanding of medical and clinical concepts.
• In‑depth knowledge of legal and regulatory requirements related to the pharmaceutical industry, and dissemination of medical information, drug promotion, and adverse event and product quality complaint reporting.
• Ability to ensure compliance with Standard Operating Procedures (SOPs), policies, and guidelines.
• Experience in providing training to sales representatives, outsourced vendors, and new hires on medical information and related topics.
• Capable of recognizing, capturing, and reporting adverse events and product quality complaints in compliance with regulatory standards.
• Adherence to ethical standards in responding to medical inquiries, disseminating scientific information, and reporting adverse events and product quality complaints.

Competencies

• Excellent technical writing and verbal communication skills, organizational skills, and attention to detail.
• Demonstrated computer experience with MS Word, Excel, Access, and Outlook.
• Ability to effectively prioritize, multi‑task, and work independently to meet established deadlines.
• Excellent project management and time management skills.
• Analytical, solutions‑oriented, negotiation and strategic‑thinking skills.
• Highly self‑motivated and able to manage multiple‑tasks in a timely fashion.
• Proven track record in working in a dynamic, cross‑functional environment.

Other Requirements

Must live a commutable distance to our US Corporate Headquarters in Florham Park, NJ. Office presence required 50% per month, at least 2‑3 days per week.

Additional Information

The base salary range for this full‑time position is $120,000 - $150,000. Individual pay is determined by several factors, which include but are not limited to: job‑related skills, experience, and relevant education or training. The range does not include the comprehensive benefits, bonus, long‑term incentive, applicable allowances, or any additional compensation that may be associated with this role.

EEO

Shionogi Inc. is an equal opportunity employer supporting individuals with disabilities and veterans.

All qualified applicants will receive equal consideration for employment opportunities based on valid job requirements without regard to race, color, religion, sex (including pregnancy), marital status, national origin, age, ancestry, citizenship, disability, genetic information, status as a disabled veteran, a recently separated veteran, Active Duty Wartime or Campaign Badge Veterans, and Armed Forces Service Medal Veterans, or any other characteristic protected by applicable law.

It is the policy of Shionogi Inc. to undertake affirmative action for protected veterans and individuals with disabilities in compliance with all federal, state, and local requirements to recruit a diverse pool of protected veteran and individuals with disabilities applicants and to ensure that our employment practices are, in fact, non‑discriminatory.

If you are qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request accommodations by calling 973-307-3550 or by sending an email to [e-mail].