Manager, Medical and Scientific Communications

Sumitomo Pharma

Concord (NH)

Remote

USD 130,000 - 163,000

Full time

4 days ago

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Job summary

Sumitomo Pharma America, Inc. seeks a Medical Information Manager to lead MI activities for specified therapeutic areas and oversee the MI call center vendor in a primarily remote, full-time role.

This position reports to the Executive Director, Medical and Scientific Communications and requires strong scientific acumen and communication skills. You will analyze data to identify MI gaps, manage booth staffing at meetings, train staff, and ensure QA of MI responses.

Qualifications

Bachelor’s degree in a related field.
Master’s degree in Pharmacy or related science.
Advanced degree (MD, PharmD, PhD, etc.).
Healthcare professional license preferred.
Minimum 3 years of relevant biotech/pharmaceutical experience.

Responsibilities

Manage MI activities for therapeutic areas and oversee the MI call center vendor.
Analyze data insights to identify scientific gaps in MI resources.
Oversee staffing of MI booths at meetings and train staff.
Incorporate MI information into post-congress debrief.
Act as Medical Affairs SME across PRC and MRC and ensure material integrity.
Provide accurate, timely MI information for assigned areas.
Evaluate data and maintain product knowledge, guidelines and labeling.
Summarize literature and guidelines for clear medical messaging.
Develop, update and maintain MI response resources.
Mentor the MI call center vendor and QA responses.
Ensure high QA standards for MI vendor.
Participate in cross-functional teams representing MI.

Skills

Oral & written comms

Planning & organization

Literature evaluation

MS Office Suite

Multi-tasking

Analytical thinking

Education

Bachelor’s degree in a related field

Master’s degree in Pharmacy or related science

Advanced degree (MD, PharmD, PhD, etc.)

Healthcare professional license

Tools

MS Office Suite

Job description

US-Remote

Full time

R01532

Job Overview

This position reports to Executive Director, Medical and Scientific Communications and is part of the Medical Information (MI) Team, which manages MI activities for a specified therapeutic area(s) and provides oversight of the MI call center vendor.

Essential Functions Required for Job

Provide management of Medical Information (MI) activities for a therapeutic area(s)/product(s) and oversight of the MI call center vendor.
Analyze data insights to identify scientific gaps in MI resources.
Oversee the staffing of MI booths at designated scientific meetings and manage related activities, including coordinating the training of booth staff.
Responsible for incorporating MI-related information into the post congress debrief.
Act as the Medical Affairs subject matter expert and accountable reviewer across Promotional Review Committee (PRC) and Medical Review Committee (MRC), overseeing the scientific integrity and clinical appropriateness of all promotional and medical materials related to the assigned therapeutic area(s)/product(s).
Act as the subject matter expert that is responsible for providing accurate, timely, and unbiased Medical Information (MI) for assigned therapeutic area(s)/product(s).
Evaluate data, and maintain an in-depth understanding of product knowledge, associated disease states, treatment guidelines, labeling, and relevant internal data.
Summarize literature and clinical guidelines in developing materials and content that conveys a clear and appropriate medical message.
Responsible for developing, updating and maintaining resources for use in response to unsolicited MI requests.
Manage, train, and mentor the MI call center vendor on the product area assigned.
Responsible for carrying out QA of call center inquiry responses to ensure appropriate, timely and consistent responses are sent to our HCPs and customers.
Responsible for quality assurance of the MI vendor to ensure a high-quality standard is consistently met.
Serve as an active member on cross-functional teams representing the MI function.

Knowledge and Skills

Excellent oral and written communication skills
Organizational and planning skills, be detail-oriented
Experience in scientific/medical literature identification and evaluation
Familiarity with PC based applications, including Microsoft Word, Excel and PowerPoint
Highly self-motivated and able to handle multiple tasks in timely fashion
Analytical, solutions-oriented, negotiation and strategic-thinking skills

Education & Experience Requirements

Bachelor’s degree in a related field required.
Minimum of a Master's Degree in Pharmacy or related science.
Advanced degree in related science preferred (MD, PharmD, PhD, etc.).
Healthcare professional license preferred.
Minimum 3 years of relevant experience in biotech or pharmaceutical industry.

Travel Requirements

Primarily remote role with periodic on-site meetings in office. Must be able to travel domestically and internationally as needed.

Mental/Physical Requirements

Fast-paced environment handling multiple demands is involved. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time.

The base salary range for this role is

$130,200.00 - $162,800.00

Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Confidential Data

All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential, in accordance with applicable law.

Compliance

Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Drug Screening Requirements

Applicants for sales/field, manufacturing, or other designated roles will be required to submit to a pre-employment drug test.

Sumitomo Pharma America (SMPA) is an Equal Employment Opportunity (EEO) employer

Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

Accessibility

Sumitomo Pharma America (SMPA) endeavors to make its application process accessible to all. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact SMPA at reasonableaccomodations@us.sumitomo-pharma.com . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.