Manager, Marketing – Audience Development

Pizza Hut; Plano (TX); On-site; USD 110,500 - 116,910; Full time

Job summary

A leading restaurant chain is seeking a Marketing Manager to join the Marketing team in Plano, Texas. This role focuses on building scalable audience segments and driving personalized marketing initiatives. The ideal candidate will have 7-9 years of data analytics experience, particularly in CRM operations, and will be skilled in SQL and CRM platforms like Braze. Excellent communication and analytical skills are a must. Competitive salary offered, along with bonus eligibility.

Qualifications

• 7-9 years of experience in data analytics, preferably in CRM operations.
• Experience with CRM or CDP platforms is strongly preferred.
• Strong communication skills to gather and translate requirements.

Responsibilities

• Build and maintain marketing audience segments based on CRM strategy.
• Activate and manage audiences within CRM platforms, ensuring QA.
• Investigate new audience opportunities by analyzing customer behavior.

Skills

Data analytics

CRM operations

Audience management

Attention to detail

Excellent communication

SQL

Cross-functional collaboration

Analytical mindset

Tools

SQL (Snowflake preferred)

CRM platforms (Braze, Treasure Data)

Job description

Job Description

We are seeking a Marketing Manager to join our Marketing team and collaborate with various departments to create and activate audience segments. This role is crucial in ensuring accurate and scalable audiences, driving personalized and lifecycle marketing initiatives. The ideal candidate will have a strong background in data analytics, CRM operations, and a passion for data-driven marketing.

Responsibilities

• Build and maintain marketing audience segments based on CRM Strategy and Media requirements.
• Translate marketing use cases into clear audience definitions, ensuring consistent naming and taxonomy.
• Partner with CRM, Media, and Data Analytics teams to validate audience logic and campaign objectives.
• Work closely with Data Analytics to understand data sources and limitations, using SQL and other tools for data exploration.
• Investigate new audience opportunities by analyzing customer behavior and engagement.
• Activate and manage audiences within CRM platforms, ensuring QA and testing before campaign launches.
• Identify improvements for audience structure, reusability, and scalability across CRM programs.
• Maintain clear documentation of audience logic and requirements, supporting ongoing governance.
• Assist in troubleshooting audience-related issues and collaborate with stakeholders for efficient resolution.

Qualifications

• 7-9 years of experience in data analytics, with 3-5 years in CRM operations, audience management, or a related field.
• Working knowledge of SQL, especially querying large datasets (Snowflake preferred).
• Experience with CRM or CDP platforms like Braze and Treasure Data is strongly preferred.
• Ability to navigate data tables and customer datasets to define and validate audiences.
• Strong attention to detail, managing complex audience structures and naming conventions.
• Excellent communication skills to gather requirements and translate them into technical audience logic.
• Experience in supporting lifecycle marketing, personalization, or targeted communications.
• Prior cross-functional collaboration with strategy, analytics, and technology teams.
• Highly organized and process-oriented with a passion for consistency and structure.
• Curious and analytical mindset, comfortable working in a fast-paced, evolving environment.

Salary Range: $110,500 to $116,910 annually + bonus eligibility.

This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.