Manager, Marketing and Operations Analytics

Einstein Noah Restaurant Group, Inc.; Denver (CO); On-site; USD 122,000 - 135,000; Full time

Job summary

Bagel Brands in Denver seeks a Manager of Marketing & Operations Analytics to drive data-driven decisions across Marketing, Operations, Finance, and Leadership. You will translate complex data into actionable recommendations to boost sales, guest satisfaction, and profitability.

The role partners with multiple functions to build dashboards and analytics capabilities, with a focus on strategic insights, forecasting, and business-case support. On-site at the Denver Support Center.

Qualifications

• Bachelor's degree in Business, Finance, Economics, Statistics, Analytics, or related field.
• Minimum 5 years of progressive analytics, BI, strategy, finance, marketing analytics, or operations analytics experience.
• Advanced proficiency in data analysis, financial modeling, and performance measurement.
• Strong skills in Power BI, SQL, Excel, Tableau or similar tools.
• Ability to translate complex data into actionable executive-level insights.
• Strong presentation and stakeholder management capabilities.
• Experience partnering with cross-functional leaders to drive performance.

Responsibilities

• Perform routine and ad hoc analyses to evaluate performance and support decision-making.
• Analyze sales, transactions, product mix, guest behavior, loyalty, digital engagement, and promotions.
• Conduct studies on pricing, menu optimization, daypart performance, and new initiatives.
• Partner with Marketing, Operations, Finance and other stakeholders to assess initiatives.
• Develop actionable insights to support growth, profitability, and efficiency.
• Provide strategic recommendations to senior leaders based on data trends.
• Develop and enhance dashboards, scorecards, and reporting tools.
• Monitor performance against goals and identify emerging trends and risks.
• Lead post-implementation reviews to capture learnings and improvements.
• Benchmark against competitors and industry trends to inform strategy.
• Ensure data accuracy and integrity across reporting processes.
• Translate analyses into concise business narratives for diverse audiences.
• Prepare executive-level reviews and strategic recommendations.

Skills

Data analysis

Stakeholder management

Presentation

Cross-functional collaboration

Strategic thinking

Education

Bachelor's degree in Business, Finance, Economics, Statistics, Analytics, or Mathematics

Tools

Power BI

SQL

Excel

Tableau

Job description

Brand: Bagel Brands Bagel Brands is the parent company for your favorite breakfast brands, Einstein Bros. Bagels, Bruegger's Bagels, Noah's NY Bagels, and Manhattan Bagel. We believe in the bagel and how it has the unique ability to bring people together. Our team has a standard set of values and behaviors that allow us to spread a little more joy and happiness in the world. They let us laugh, smile, and enjoy each other’s company a little more. These are the behaviors that guide how we work, how we treat each other, and how we treat our guests. We believe that there is no better way to make someone’s day than with a warm, fresh-baked bagel and a heart-felt good morning.

POSITION MISSION

The Manager, Marketing & Operations Analytics plays a critical role in helping Bagel Brands make smarter, faster, and more effective business decisions through data-driven insights and strategic analysis. This role serves as a trusted thought partner to leaders across Marketing, Operations, Finance, and Executive Leadership, translating complex data into actionable recommendations that drive sales growth, guest satisfaction, operational performance, and profitability. Through advanced analytics, performance measurement, and cross-functional partnership, this role identifies opportunities, uncovers risks, and helps shape strategic priorities across the organization. In alignment with Bagel Brands' Mission, Vision, and Values, the Manager, Marketing & Operations Analytics fosters a culture of curiosity, accountability, and continuous improvement while helping teams make informed decisions that enhance both guest and team member experiences.

Department: Finance Annual Compensation: $122,000-135,000 Annual Targeted Bonus: 15% bonus

This is an on-site position at Denver Support Center HQ Address: 1720 S. Bellaire Street, Denver, CO 80222

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

• Perform routine and ad hoc analyses to evaluate business performance, identify opportunities, and support strategic decision-making.
• Analyze sales, transactions, product mix, guest behavior, loyalty performance, digital engagement, promotional effectiveness, and operational performance trends.
• Conduct studies related to menu optimization, pricing strategy, daypart performance, market expansion opportunities, delivery channels, and new business initiatives.
• Partner with Marketing, Operations, Finance, and other stakeholders to assess the impact of key initiatives and identify opportunities to improve business results.
• Utilize internal and external data sources to develop actionable insights that support growth, profitability, and operational excellence.
• Provide recommendations and strategic guidance to senior leaders based on data, analysis, and business trends.
• Develop, maintain, and enhance dashboards, scorecards, and reporting tools that provide visibility into key business performance indicators.
• Monitor organizational performance against established goals and proactively identify emerging trends, risks, and opportunities.
• Conduct post-implementation reviews of major initiatives, identifying learnings and opportunities for continuous improvement.
• Analyze competitor performance, market trends, and industry benchmarks to provide context and strategic recommendations.
• Ensure data accuracy, consistency, and integrity across reporting and analytics processes.
• Serve as a strategic analytics partner to leaders across Marketing, Operations, Finance, Technology, and Executive Leadership.
• Translate complex analyses into concise, compelling business narratives and recommendations for diverse audiences.
• Prepare executive-level presentations, business reviews, and strategic recommendations that support informed decision-making.
• Influence business priorities through data-driven storytelling and actionable insights.
• Support the development of business cases, forecasts, and investment decisions through quantitative analysis and financial modeling.
• Identify opportunities to improve reporting, analytics capabilities, processes, and decision-making tools.
• Champion a culture of data-driven decision-making across the organization.
• Leverage emerging analytics tools, technologies, and methodologies to enhance business insights and organizational effectiveness.
• Continuously evaluate new data sources and analytical approaches to strengthen business performance and strategic planning.

LEADERSHIP COMPETENCIES (MANAGER)

• Effective Communication: Communicates complex analytical findings clearly and effectively, tailoring insights to diverse audiences and influencing decisions through compelling data-driven storytelling.
• Accountability & Ownership: Takes ownership of analyses, recommendations, and deliverables while ensuring accuracy, reliability, and timely execution of work that supports business outcomes.
• Adaptability & Perseverance: Thrives in a fast-paced environment with evolving priorities, adjusting quickly to changing business needs while maintaining focus on delivering meaningful insights.
• Empowerment: Builds strong collaborative relationships across functions, shares knowledge freely, and helps others leverage data and insights to improve decision-making and performance.
• Curiosity: Actively seeks to understand business challenges, explores trends and opportunities, and continuously looks for new ways to generate insights and improve organizational performance.
• Self-Awareness: Demonstrates professionalism, openness to feedback, and an understanding of how communication, analysis, and recommendations impact stakeholders and business results.

Required:

• Bachelor's degree in Business, Finance, Economics, Statistics, Analytics, Mathematics, or related field.
• Minimum of 5 years of progressive experience in analytics, business intelligence, strategy, finance, marketing analytics, or operations analytics roles.
• Advanced proficiency in data analysis, financial modeling, and business performance measurement.
• Strong experience utilizing tools such as Power BI, SQL, Excel, Tableau, or similar analytics and visualization platforms.
• Experience translating complex data into actionable business insights and executive-level recommendations.
• Strong presentation, communication, and stakeholder management skills.
• Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment.
• Experience partnering cross-functionally with business leaders to drive performance and decision-making.

Preferred:

• Experience within restaurant, retail, hospitality, consumer goods, or other multi-unit operating environments.
• MBA or advanced degree in Business, Analytics, Finance, Economics, or related field.
• Experience supporting Marketing, Operations, or Commercial functions.
• Knowledge of loyalty programs, digital ordering platforms, guest analytics, and customer behavior analysis.
• Experience with forecasting, predictive analytics, and advanced statistical methodologies.

PHYSICAL DEMANDS

This role primarily operates in an office or remote work environment and requires the ability to sit for extended periods of time, use a computer and standard office equipment, and participate in virtual and in-person meetings. Occasional travel may be required to support business meetings, field visits, or company events. These requirements may be met with or without reasonable accommodation. The duties of this position may change from time to time. The Company reserves the right to add or delete duties and responsibilities at the discretion of the Company or its managers.

The duties of this position may change from time to time. The Company reserves the right to add or delete duties and responsibilities at the discretion of the Company or its managers.

Bagel Brands is committed to providing equal employment opportunity and fair treatment in employment for all individuals. We do not discriminate on the basis of any characteristic protected by applicable federal, state, or local law. Employment decisions are based solely on qualifications, merit, and business needs.

Bagel Brands is committed to providing equal employment opportunity and fair treatment in employment for all individuals. We do not discriminate on the basis of any characteristic protected by applicable federal, state, or local law. Employment decisions are based solely on qualifications, merit, and business needs.

Address: | 1720 S Bellaire St. Skybox , Denver, Colorado 80222 | The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Bagel Brands reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers.

Bagel Brands is committed to providing equal employment opportunity, and fair treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law.

Bagel Brands makes employment decisions based solely on qualifications for the position.

We have amazing coffee and fantastic bagels delivered with a fast, fun, and friendly experience.

California applicants:

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