Manager - Manufacturing Operations (Finishing Labs)

Walman; Traverse City (MI); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Job summary

EssilorLuxottica is seeking a Manufacturing Operations Manager to oversee the finishing lab that produces prescription eyewear, handling up to 1,000 jobs per day. You will direct supervisors and production teams, drive daily performance, ensure safety, and foster a culture of engagement and opportunity for growth.

Responsibilities include coaching staff, optimizing asset use, reviewing schedules, and resolving delays to meet shipping targets.

Qualifications

• Associate degree or equivalent work experience.
• 6+ years in an ophthalmic laboratory environment.
• General computer skills: Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Excellent leadership skills with ability to maintain an even workflow and motivate teams.
• Ability to lift up to 50 pounds.
• Strong communication to manage internal/external customers.
• Must possess and maintain a valid driver’s license.

Responsibilities

• Direct the manufacture of prescription eyewear in a high-volume finishing lab (up to 1,000 jobs/day).
• Lead supervisors and production teams to meet daily performance goals.
• Maintain a safe working environment and promote engagement with growth opportunities.
• Build a cooperative, inclusive lab culture meeting customer needs.
• Coordinate with Sales/Marketing to support promotions and programs.
• Ensure adherence to OSHA standards and company policies.

Skills

Leadership

Communication

Ability to lift 50 pounds

Education

Associate Degree or equivalent

Tools

Microsoft Office

Job description

Requisition: 929829

Store #: WM0054

Position: Full-Time

Location: TCITY

Manufacturing Operations Manager

Responsible for directing the manufacture of prescription eyewear in a finishing lab processing up to 1,000 jobs per day. Leads supervisors and production teams to achieve daily performance goals, maintain a safe working environment, and promote a culture of engagement that offers growth and advancement opportunities.

Major Duties and Responsibilities

• Build a cooperative and inclusive work environment that meets and exceeds the needs of the lab’s customer base and marketplace.


• Lead and manage employees within the lab. Provide coaching and leadership to support successful performance. Identify training needs, initiate staff orientation/development, and effectively manage performance (increases, retraining, transfers, or terminations).


• Manage and efficiently use all lab assets, including production equipment, inventories, furniture, and fixtures.


• Review daily production schedule to plan work and objectives.


• Anticipate and determine causes of delays in shift operations and take appropriate action to meet shipping schedules.


• Make customer calls with the Sales Account Manager or on their own to retain, develop, foster customer relations, and address laboratory issues of importance to the account.


• Work with the Marketing Department and Sales Account Manager to execute promotional programs and marketing strategies.


• Hold all safety and RTK meetings, reporting activities to appropriate corporate personnel. Maintain compliance with OSHA standards.


• Participate in the interviewing and hiring process. Conduct orientation of new hires and safety training with the department job instructor and safety committee members.


• Apply company employee relations policies in all dealings with employees.


• Effectively communicate with all levels of the organization to ensure understanding and proper application of company policies, practices and procedures.


• Continuously improve processes to simplify jobs, eliminate non‑value‑added tasks, reduce costs and make recommendations to higher management.


• Follow all company and manufacturer’s policies and procedures, ensuring compliance with attendance and safety rules. Maintain confidentiality of proprietary information.


• Assist others as necessary to keep work current, meet deadlines, or maintain an even workload. Demonstrate a good attitude and perform an acceptable quantity and quality of work on time.


• Attend in‑house or sponsored training meetings when necessary.

Basic Qualifications

• Associate Degree or equivalent work experience.


• 6+ years of experience in an ophthalmic laboratory environment.


• General computer skills: Microsoft Office – Excel, Word, PowerPoint, Outlook.


• Excellent leadership skills, with the ability to maintain an even workflow and a motivating work environment.


• Ability to lift up to 50 pounds.


• Strong communication skills to manage interactions with internal and external customers.


• Must possess and maintain a valid driver’s license.

Preferred Qualifications

• Prior supervisory or management experience is a plus.


• Optical college training is preferred.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844‑303‑0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.