Manager Maintenance Utilities - Night Shift

Amgen SA; Holly Springs (NC); On-site; USD 105,000 - 145,000; Full time

Job summary

Amgen in North Carolina seeks a Manager, Maintenance Utilities (Night Shift) to provide technical and administrative leadership to a diverse team of utility operators, electricians and HVAC technicians. The role drives cGMP compliance, safety and reliability for plant utilities and related equipment.

The position requires managing maintenance programs, budgets and cross‑functional collaboration, with a focus on continuous improvement and staff development in a fast‑paced biomanufacturing setting.

Qualifications

• Experience leading large craft-oriented maintenance teams.

Responsibilities

• Provide technical and administrative leadership to utilities maintenance staff.
• Lead safety, cGMP and regulatory compliance across multiple shifts.
• Develop and execute maintenance programs for plant utilities and equipment.
• Manage budgets and cost forecasts for utilities operations.
• Coordinate cross-functional collaboration with Engineering, EHS, Quality and Manufacturing.

Skills

People leadership

Maintenance planning

Facilities operations

Safety compliance

Education

Bachelor’s degree in a related field

Master’s degree (preferred)

Associate’s degree with maintenance experience

High school diploma / GED with experience

Doctorate (rare)

Tools

Maximo CMMS

Job description

HOW MIGHT YOU DEFY IMAGINATION?

You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.

Amgen, one of the world’s leading biotechnology companies is investing $550 million to build a new multi-product drug substance biomanufacturing facility in Holly Springs, North Carolina, a biomanufacturing “hub” known for their life sciences industry. The new plant will combine two production formats, traditional stainless steel‑fed batch and single‑use technology. This combination of capabilities is an approach that Amgen calls “FleX Batch” manufacturing, which makes the facility more dynamic and efficient, and requires a smaller physical footprint than a traditional plant. Additionally, the plant will integrate innovations to advance digitalization and sustainability, aspiring to embed industry 4.0 capabilities and reduce energy consumption and waste generation to meet Amgen’s plan to be carbon neutral by 2027.

Manager Maintenance Utilities - Night Shift

What you will do

Let’s do this. Let’s change the world. In this vital role you will provide technical and administrative leadership to a large and diverse group of craft‑oriented personnel, including utility operators, electricians, and HVAC maintenance technicians.

This position has a base schedule of 3pm – 11pm, Monday through Friday.

During construction phase:

• Support the start‑up of all site utility systems and transfer of ownership to the F&E utilities team.
• Develop and implement a long‑term strategy for leading continuous plant and clean utility operations and maintenance of installed systems and equipment including system setups in Maximo etc.
• Support the development and implementation of goals and objectives and associated budgets for all utility services and equipment including but not limited to site utility accounts (electric, natural gas, water/sewage, etc.) and maintenance programs.
• Ensure utility operations and maintenance programs are aligned with cGMP and safety requirements, local/global regulations, and Amgen Maintenance excellence standards.
• Institute supporting organization and business structures, including innovation and talent development.
• Ensure that procedures are in place for cGMP and daily activities and are followed by area personnel and contractors.
• Ensure safety of all personnel during plant construction and start‑up operations and maintenance activities across multiple shifts providing 24/7 plant and utility coverage.

Post‑Construction completion and continued operations:

• Responsible for leading the Amgen NC F&E utility staff and Service Providers supporting continuous clean and plant utility operations including electrical and HVAC systems at the site.
• Provide support as required, including outside of normal working hours to maintain continuous and compliant (safety, quality, etc.) utility operations at the site.
• Management and monitoring of a robust utility system maintenance program consisting of preventive, predictive, and corrective maintenance activities to improve personnel safety, equipment reliability, overall equipment efficiency, and product quality.
• Ensure that all staff are trained and follow all safety and GMP standards and procedures.
• Improve staff productivity and the efficient use of available resources across facilities.
• Analysis and accurate review of engineering / construction / maintenance cost forecasts against scope.
• Oversight and execution of sophisticated facilities/utilities/maintenance related initiatives and small projects. Provide expertise and resources for capital project execution.
• Work cross‑functionally with individuals, partners, clients, and others in Engineering, Environmental Health & Safety, Quality, Supply Chain and Manufacturing networks.
• Maintain and improve plant capability and equipment reliability in partnership with engineering leadership and technical staff.
• Identify areas of potential improvement, conduct analyses, recommend solutions, sponsor improvement projects and lead or support implementation.
• Maintain and develop key performance indicators of maintenance performance, lead, assess, develop staff and ensure that all targets and achievements are completed on time and on budget.
• Support network‑wide improvement in plant maintenance and operation.
• Provide leadership and guidance to organizational resources to accomplish activities and objectives.
• Build a culture that cultivates and rewards creativity and innovation.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The utilities maintenance professional we seek is a leader with these qualifications.

Basic Qualifications:

• High school diploma / GED and 10 years of Manufacturing Equipment Maintenance experience
• Associate’s degree and 8 years of Manufacturing Equipment Maintenance experience
• Bachelor’s degree and 4 years of Manufacturing Equipment Maintenance experience
• Master’s degree and 2 years of Manufacturing Equipment Maintenance experience
• Doctorate degree

AND in addition to meeting at least one of the above requirements, you must have experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above.

Preferred Qualifications:

• 2 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources
• 4+ years’ experience in engineering or utility operations within biotechnology and/or pharmaceutical or other regulatory environments, or Military experience
• 3+ years’ experience of ensuring compliance in a highly regulated environment
• Demonstrated interpersonal and facilitation skills and ability to work in a collaborative team‑based environment
• Ability to apply analytical skills to evaluate and interpret complex problems using multiple sources of information
• Ability to lead multiple tasks and effectively set priorities
• Demonstrated ability in goal setting and driving continuous improvement through setting and monitoring of key metrics
• Extensive knowledge of electro‑mechanical, fluid, and gas equipment and systems
• Solid understanding of maintenance management, utilities operations programs, and Computerized Maintenance Management Systems
• Demonstrated skill in analyzing and improving facilities related quality systems

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well‑being.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.