Manager Maintenance Operations

Embraer; Fort Lauderdale (FL); On-site; USD 100,000 - 180,000; Full time

Job summary

Embraer Executive Jet Service Center in Fort Lauderdale, FL seeks a seasoned supervisor to oversee all hangar floor maintenance workload and resources, ensuring on-time, on-budget delivery of aircraft maintenance and modifications.

Responsibilities include tracking schedules, coordinating materials, enforcing safety and quality policies, guiding teams, and collaborating with management to improve processes and meet performance metrics.

Qualifications

• Associate's degree or technical training completed.
• 5+ years supervising and/or directing workgroups in maintenance.
• Experience in process improvement in maintenance/production environments.
• Hands-on repair/maintenance/overhaul experience with executive jets preferred.

Responsibilities

• Track work schedules and supervise hangar teams to deliver maintenance on budget and schedule.
• Coordinate materials and resources with management to ensure quality and safety.
• Oversee maintenance planning and production control in the hangar.
• Report daily maintenance productivity and performance metrics.
• Coach and mentor team members and enforce code of conduct and safety policies.
• Coordinate external services and support for maintenance activities.

Skills

Supervisory experience

Planning & scheduling

High level communication

Problem solving

Microsoft Office

Education

Associate's degree or technical training

Tools

AS-400 ERP

SAP

Oracle/Quantum

Job description

POSITION SUMMARY:

Supervises and oversees all active aircraft maintenance workload, resources, and activities at the Embraer Executive Jet Service Center under line and base maintenance requirements. Directly responsible for the day-to-day activities of all hangar floor operations.

JOB RESPONSIBILITIES:

• Track work schedules, supervise aircraft hangar / aircraft leads, coordinate materials and resources to successfully deliver aircraft maintenance and / or modifications on budget and schedule.
• Work closely with management to assure Quality, compliance, dependability, reliability, Training, and Continuing Safety policies are strictly adhered to.
• Responsible for all activities of the maintenance planning and production control area in the hangar.
• Track and report daily maintenance productivity performance.
• Handle team related issues for assigned team members and work with maintenance manager to police and enforce code of conduct and ethics.
• Cover hangar operations for absent Lead(s) by delegating duties to experienced technicians.
• Coach, assist and supervise Team members in proper work procedures and practices.
• Ensure Team members observe and comply with all company policies and procedures towards performance metrics and report progress.
• Review manpower requirements to achieve performance metrics. Including the review of scheduling of vacation times and time-off with Maintenance Manager.
• Coordinate support from outside services (Treatment, Cleaning, Fuel trucks, NDT, etc.).
• Perform monthly production planning towards achieving (sales) performance metrics by working closely with the Maintenance Sales and Management Team.
• Coordinate activities around implementation of new product / service line development (new revenue stream such as component repair business; batteries, wheel/tire assembly, etc.).
• Develop, lead and participate in P3E Continuous Improvement Projects
• Understand the budget of applicable accounts to maintain cost, reduce waste and optimize non-billable time. Follow metrics and make continuous improvement to support budget metrics.
• Participate in capital improvement projects and equipment acquisitions.
• Performs public relations functions for the company and develops a working relationship with customers’ and vendors’ officers.
• Assure customer satisfaction is measured and improvements and corrective actions are implemented in a timely manner.

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES

Education:

• Associate's degree or high school graduate with technical training and knowledge normally achieved through graduation from a university or equivalent experience.

Experience:

• A successful track record and experience with process improvement in maintenance and/or production environments.
• Prefer experience in positions requiring budget understanding, resource forecasting and management, and workload planning in maintenance.
• Prefer hands-on experience spent in the repair, maintenance, overhaul, or manufacture of Executive Business Jets.
• Prefer 5+ years of experience supervising and/or directing workgroups.

Knowledge, Skills & Abilities:

• FAA A&P license Desired
• Supervisory, planning, and scheduling experience.
• High level communication skills, written and verbal.
• Ability to coach and motivate.
• Strong presence on maintenance/ production floor continuously driving improvement.
• Analytical problem-solving ability, process oriented.
• Must be proficient in Microsoft Office and Microsoft Project.
• Desirable: Experience in ERP systems (AS-400, SAP) and Oracle (Quantum, Corridor).

Working Conditions / Environment / Special Requirements:

• Ability to work in a safe professional manner adhering to all regulatory requirements including, OSHA, EPA, State and Federal regulations.
• May require travel up to 25%

GENERAL COMMITMENT FOR ALL EMPLOYEES:

• Commitment to company values and complies with department norms, policies, directives, and Standard Operating Procedures (SOP), ENS, company policies and procedures.
• Incorporates Lean and P3E processes and concepts into daily activities.
• Strive for continuous improvement to processes and procedures.
• Honors and protects confidential and proprietary documents and information (ENS-002495)
• Satisfies work schedule requirements.

The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required by the employee. Performs other duties as assigned.

Embraer is an Equal Opportunity Employer.