Manager, Machine Learning, Apple Store Online

Apple; Cambridge (MA); On-site; USD 220,000 - 320,000; Full time

Job summary

Apple is seeking a passionate, hands-on Machine Learning Engineering leader to guide the Online Retail Decision Automation team. You will research and develop next‑gen algorithms for product search, recommendations, personalization, and generative AI, spanning across Apple Online Store initiatives.

You will hire and lead a diverse ML engineering team, set priorities, and drive execution across design, implementation, and operations, collaborating with cross-functional partners to deliver

Qualifications

• 5+ years in enterprise applications with 2+ years managing large engineering teams.
• Experience investigating real-time and offline data analyses and drawing actionable conclusions.
• Strong leadership with a track record of building high-performing teams.
• Experience enabling large-scale, high-throughput, distributed customer-facing applications.

Responsibilities

• Attract, hire, and inspire a diverse, world-class engineering team and foster innovation and collaboration.
• Guide the team through design, implementation, and operation of robust ML solutions.
• Communicate project status, risks, and progress to stakeholders and leadership.

Skills

Machine learning

Leadership

Communication

Software development

Data analysis

Education

PhD in Computer Science

Masters in CS

Tools

Spark

SQL

Snowflake

Hadoop

Job description

Summary

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.We are looking for a passionate, highly motivated, and hands‑on applied Machine Learning Engineering leader. You will lead the way on our Online Retail Decision Automation team by researching and developing the next generation of algorithms used to drive the Apple Online experience! This role spans central areas of our Apple Online Store including developing models for product search, recommendation systems (e.g. ranking, page generation), personalization (e.g. evidence, messaging, marketing), Generative AI and optimizing Apple‑wide systems & infrastructure. As a leader of the fast‑paced team, you will have the outstanding and great opportunity to be part of a new projects and craft upcoming products that will delight and encourage millions of Appleʼs customers every day.

Description

To be successful, you need a strong machine learning background, proven software development skills, a love of learning, and to collaborate well in multi-disciplinary teams. You will need to exhibit strong communication and leadership skills, an ability to set priorities, and an execution focus in a multifaceted environment.

Key Responsibilities

Attract, hire, and inspire a diverse world‑class engineering team, fostering a culture of innovation, collaboration, and excellenceEnable the engineers in the team to grow their careers by providing the right opportunities along with clear and timely feedback.Lead team of machine learning engineers and collaborate with x‑functional teams overseeing the entire development lifecycle from design, implementation to operationalize robust, scalable and efficient machine learning solutionsStay up-to-date with emerging technologies, industry trends, and advancements in ML practices to identify opportunities for improvement and innovation and effectively communicate with stakeholders, providing regular updates on project status, progress, and any potential risks or challenges.

Minimum Qualifications

• 5+ years related experience in enterprise applications with 2+ years of managing large engineering teams
• You can actively participate in investigations into realtime and offline analysis, and draw conclusions from data, recommend actions.
• Excellent leadership skills with a demonstrated ability to build and manage high‑performing engineering teams.
• Experience enabling large-scale, high throughput and distributed customer facing applications

Preferred Qualifications

• Ph.D. or Masters in a quantitative field, such as Computer Science, Applied Mathematics, or Statistics, or equivalent professional experience
• Experience in Recommender Systems, Personalization, Search, Computational Advertising or Natural Language Processing including RAG based Generative AI and transformer architecture
• Experience with building data processing pipelines, large scale machine learning systems, and big data technologies (eg: Spark, SQL, Snowflake/Hadoop, etc)
• Proficiency in one or more object‑oriented programming languages such as Python, Java, C++ and experience building highly scalable distributed systems