Manager, Logistics Operations

Moderna; Cambridge (MA); On-site; USD 109,000 - 175,000; Full time

Benefits offered by this job

70/30 in‑office work model

Competitive healthcare benefits

Location‑specific perks

Job summary

Moderna seeks a Manager, Logistics & Distribution to lead daily warehouse, inventory, and distribution operations with a focus on compliant, reliable, and efficient material flow. You will partner across functions to deploy automation, AI-enabled forecasting, and digital tools while maintaining GDP/GMP readiness and rigid documentation standards.

Responsibilities include coordinating 3PLs, improving KPI dashboards, and driving continuous improvement in cost‑to‑serve and service reliability

Qualifications

• Bachelor’s degree or approved combination of education, logistics or trade training, and experience.
• Minimum of 5 years of relevant experience in logistics operations, warehousing, distribution, cold chain, trade and customs, provider management, or related physical‑flow work, including demonstrated leadership.
• Strong knowledge of logistics execution, inventory control, provider performance, operating risk, and regulated physical‑flow practices.
• Ability to ensure GDP and applicable GMP, chain‑of‑custody, data‑integrity, dangerous‑goods, security, trade, and inspection‑readiness requirements.
• Ability to lead people, manage workflow and resources, make bounded risk decisions, coach performance, and hold delivery commitments accountable.

Responsibilities

• Define operational requirements and support deployment of automation and digital solutions with Moderna Digital and Logistics Engineering.
• Coordinate and manage internal and external partners to deliver initiatives on time with reliability and scalability.
• Own and maintain compliance and process documentation, including SOPs, with internal teams and 3PL partners.
• Run the logistics hub’s day‑to‑day operations for upstream warehousing and transportation by air, road, and sea.
• Collaborate with cross‑functional teams to align business and compliance needs.

Skills

Leadership

Logistics operations

Inventory control

Regulatory compliance

GDP/GMP compliance

Education

Bachelor's degree / logistics training

Job description

The Role

The Manager, Logistics & Distribution formally leads people, workflow, and daily delivery for a defined operation or professional logistics scope accountable for accurate, compliant, reliable, and efficient physical flow. The role translates approved priorities into work schedules, resources, performance expectations, and escalation paths and owns the quality, timeliness, safety, and service of assigned outcomes. It makes day-to-day warehouse, inventory, distribution, provider, cold-chain, or trade-execution decisions within established policy and delegated risk authority. It aligns relevant stakeholders and external providers around commitments, issue resolution, and accountable handoffs and escalates decisions beyond the role’s defined authority. The role develops people and sustains GDP and applicable GMP, chain-of-custody, data-integrity, dangerous-goods, security, trade, documentation, and inspection-readiness discipline.

The role’s scope may span a country, multiple markets, a region, or global operations, depending on the position and evolving business needs.

Here’s What You’ll Do

• Partner with Moderna Digital and Logistics Engineering to define operational requirements and support deployment of automation and digital solutions, including Agentic and Generative AI, Logistics Control Tower and other visibility tools, AI/ML-based forecasting, exception management, digital twins, IoT-enabled cold-chain monitoring, smart dataloggers, and automated customs and trade‑compliance solutions.
• Support integration and real‑time connectivity with 3PLs and carriers to improve operational visibility and exception management.
• Develop and monitor logistics KPIs, dashboards, and digital scorecards to track performance, identify operational risks, and enable continuous improvement.
• Coordinate and manage internal and external partners to deliver operational initiatives on time, with a focus on reliability, scalability, automation, and process simplification.
• Own and maintain compliance and process documentation, including SOPs, with internal teams and 3PL partners.
• Run the logistics hub’s day‑to‑day operations for upstream warehousing and transportation by air, road, and sea, and ensure efficient material flow across inbound, warehousing, intercompany, and outbound flows.
• Ensure GDP‑compliant end‑to‑end shipping processes are effectively executed, including goods handling, shipping validation, and customs clearance, in compliance with Health Authority, GDP, GMP, cold‑chain, trade, and security requirements.
• Own and optimize cost‑to‑serve while ensuring service reliability, operational performance, and compliance.
• Collaborate with Trade Compliance, Commercial Supply Chain, Planning, local supply chain teams, Quality, Digital, and Manufacturing to align business and compliance needs.

Here’s What You’ll Need (Basic Qualifications)

• Relevant bachelor’s degree or an approved combination of education, logistics or trade training, and experience.
• A minimum of 5 years of relevant experience in logistics operations, warehousing, distribution, cold chain, trade and customs, provider management, or related physical‑flow work, including demonstrated leadership.
• Strong knowledge of logistics execution, inventory control, provider performance, operating risk, and regulated physical‑flow practices.
• Ability to ensure GDP and applicable GMP, chain‑of‑custody, data‑integrity, dangerous‑goods, security, trade, and inspection‑readiness requirements.
• Ability to lead people, manage workflow and resources, make bounded risk decisions, coach performance, and hold delivery commitments accountable.
• Ability to perform the position’s essential material‑handling tasks, with or without reasonable accommodation or workplace adjustment consistent with applicable law, using approved aids or team methods as needed.
• Required training must be completed, competence demonstrated, and any applicable certification, license, or authorization held or obtained before operating assigned material‑handling equipment; ongoing requirements must be maintained under applicable local requirements.
• Full professional proficiency in English, both written and spoken.

Our Working Model

As we build our company, we have always believed an in‑person culture is critical to our success. Moderna champions the significant benefits of in‑office collaboration by embracing a 70/30 work model. This 70% in‑office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact.

Moderna is a smoke‑free, alcohol‑free, and drug‑free work environment.

Pay & Benefits

At Moderna, we believe that when you feel your best, you can do your best work. That’s why our benefits and well‑being resources are designed to support you—at work, at home, and everywhere in between.

• Competitive healthcare, plus voluntary benefit programs to support your unique needs
• A holistic approach to well‑being, with access to fitness, mindfulness, and mental health support
• Family planning benefits, including fertility, adoption, and surrogacy support
• Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year‑end shutdown
• Savings and investments to help you plan for the future
• Location‑specific perks and extras

The salary range for this role is $109,200.00 - $174,600.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An individual’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, performance, and business or organizational needs.The successful candidate may be eligible for an annual discretionary bonus, other incentive compensation, or equity award, subject to company plan eligibility criteria and individual performance.

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world‑class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.

Equal Opportunities

Moderna is committed to equal employment opportunity and non‑discrimination for all employees and qualified applicants without regard to a person’s race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law.Moderna is a place where everyone can grow.

Accommodations

We’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at [e-mail].

Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Export Control NoticeThis position may involve access to technology or data that is subject to U.S. export control laws, including the Export Administration Regulations (EAR). As such, employment is contingent upon the applicant’s ability to access export‑controlled information in accordance with U.S. law. Due to the nature of the work and regulatory requirements, only individuals who qualify as U.S. persons (citizens, permanent residents, asylees, or refugees) are eligible for this position. For this role Moderna is unable to sponsor non-U.S. persons to apply for an export control license.