Manager, Learning Delivery

ADP; Tempe (AZ); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Inclusive work environment

Opportunities for community impact

Support through ADP’s Philanthropic Foundation

Job summary

Fairygodboss is seeking a Manager, Learning Delivery in Tempe, Arizona. This role involves leading a team responsible for delivering learning offerings to associates and clients. You will coach high-performing teams and leverage data to enhance performance.

The ideal candidate will have over five years of experience, including two-plus years in People Leadership, and a focus on process improvement and operational efficiency.

Qualifications

• Five plus years of relevant work experience including two-plus years of People Leadership.
• Experience in team management and project management.
• Ability to leverage data for strategic decisions.

Responsibilities

• Lead, coach, and mentor a team of learning consultants.
• Monitor team performance and operating standards.
• Build relationships across the ADP Family.

Skills

People Leadership

Project Management

Data Analysis

Coaching

Education

College degree or equivalent experience

Job description

ADP is hiring a Manager, Learning Delivery

Are you looking to join a fast‑paced, inclusive environment with a culture of collaboration and belonging? Well, this may be the role for you. Ready to make your mark?

In this role, you will lead a team responsible for the delivery of learning offerings to associates and clients through the Enterprise Learning Delivery Center of Expertise (CoE). You will ensure that our Learning Delivery offerings effectively support the needs of the business by focusing on process improvements, identifying operational efficiencies, and providing an effortless modern learning experience for the associates and clients.

Daily, you will collaborate with Leaders both in the CoE and the business units to ensure alignment and successful execution of learning deliverables. Coach, mentor, and support continuous learning and staff development that enhances individual performance and team capabilities.

Integrity, resilience, positivity, and agility are must‑haves in this role. Integral to this is the responsibility to provide input in the instructional design process, identify and incorporate delivery innovations, seek out and incorporate feedback and provide robust thought leadership specific to modern learning delivery methods, and lead medium to large scale projects.

About ADP

We are a global leader in human resources technology, offering the latest AI and machine learning‑enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down‑to‑earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos

What you’ll do

• Coach and develop high‑performing teams. You will lead, coach, and mentor a team of learning consultants responsible for delivering training to ADP associates and clients.
• Leverage data to make strategic decisions. You will monitor the performance and operating standards of the team, capture and analyze a broad range of metrics to provide insights, demonstrate impact, and drive continuous improvement.
• Build relationships across the ADP Family. You will build and cultivate relationships with ADP Enterprise Learning leadership, ADP Learning communities of practice, HR technology, support, and other groups/leaders.

To succeed in this role

A college degree is great but not required. What’s more important is having the skills to do the job. If you don’t have a college degree, other acceptable experiences could include:

• Five plus years of relevant work experience including two-plus years of People Leadership (direct or indirect) and Project Management.
• Military experience – team leadership, project management, resilience, negotiation, and trust‑building.

You’ll love working here because you can

• Collaborate. Courage comes from how associates are willing to have difficult conversations, speak up, take ownership, and respect one another’s ideas to find the best solution.
• Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We’re obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
• Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
• Act like an owner and doer. Mission‑driven and committed to navigating change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands‑on and willing to master our craft.
• Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP’s Philanthropic Foundation.
• Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

Diversity, Equity, Inclusion & Equal Employment Opportunity

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability.

Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Learn more about ADP’s culture and our set of values at https://jobs.adp.com/life-at-adp/.