Manager, Learning And Development

Walmart; San Bruno (CA); On-site; USD 104,000 - 202,000; Full time

Benefits offered by this job

Discount Card

Live Better U

Walmart Academy

Financial perks

Paid time off

Comprehensive health benefits

Wellbeing programs

Career growth opportunities

Job summary

Walmart is seeking a Manager, Learning & Development to design, develop, deliver, and evaluate external product education and certification programs through Walmart Connect Academy for advertisers and agency learners. The role translates business priorities into accessible, engaging learning experiences that build knowledge and measurable outcomes.

You will collaborate with cross-functional partners, create blended learning (ILT, eLearning, microlearning, video), and manage projects from needs

Qualifications

• Bachelor’s degree in Instructional Design, or related field, or equivalent experience.
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Responsibilities

• Consult with cross-functional partners and SMEs to identify learner needs and performance gaps.
• Define measurable learning objectives aligned to learner personas and business outcomes.
• Design and maintain product certifications and learning pathways for external advertisers and agencies.
• Create blended learning experiences: ILT, eLearning, microlearning, video, simulations, assessments.
• Apply adult learning, instructional design, UX/UI and accessibility principles.
• Manage learning projects, stakeholder reviews, feedback, risks and approvals.
• Analyze learning data and feedback to improve effectiveness.
• Build, test, QA and maintain content.

Skills

Instructional design

Learning experience design

Product training

Advertiser education

Cross-functional collaboration

Portfolio demonstration

Stakeholder management

Data-driven learning

Education

Bachelor's degree in Instructional Design or related field

Tools

Evolve

Vyond

Canva

Camtasia

Adobe Creative Suite

PowerPoint

Job description

(USA) Manager, Learning And Development

850 Cherry Ave
San Bruno, CA 94066-3031

R-2687176

$104,000 - $202,000/yr

Regular/Permanent

Salaried

Position Summary...

Role summary

The Manager, Learning & Development – Product Training & Certification independently designs, develops, delivers, and evaluates external product education and certification programs through Walmart Connect Academy for advertisers and agency learners. This hands‑on role translates business priorities and external learner needs into accessible, engaging learning experiences that build advertising solution knowledge, practical application, and measurable learning outcomes.

About the team

The Product Training & Certification team leads the design, development, and delivery of product education and certification programs for internal associates and external partners. We focus on creating effective learning strategies and content aligned with business goals. Collaborating cross‑functionally, we ensure continuous improvement through needs assessment and performance management. The team applies instructional design principles and leverages e‑learning tools to enhance learning experiences. By maintaining strong stakeholder relationships, we support organizational growth and operational excellence while fostering a culture of accountability and development.

What you'll do

• Consult with cross‑functional partners and SMEs to identify learner needs, performance gaps, business priorities and fit‑for‑purpose learning solutions.
• Conduct needs analyses and define measurable learning objectives aligned to learner personas and business outcomes.
• Design, develop and maintain product certifications and progressive 101/201/301 learning pathways for external advertisers and agencies.
• Create blended learning experiences, including ILT, eLearning, microlearning, video, simulations, assessments and performance support.
• Apply adult learning, instructional design, UX/UI and accessibility principles.
• Manage learning projects, stakeholder reviews, feedback, risks and approvals.
• Analyze learning data and feedback to improve effectiveness.
• Build, test, QA and maintain accurate, accessible learning content.

What you'll bring

• Bachelor’s degree in Instructional Design, or related field, or equivalent experience.
• 5+ years of experience in learning experience design, instructional design, product training, or advertiser education in an enterprise environment.
• Demonstrated ability to independently manage learning projects, consult with stakeholders, and design and develop learning across multiple modalities.
• Proficiency with authoring and content development tools (such as Evolve, Vyond, Canva, Camtasia, Adobe Creative Suite, or PowerPoint).
• Experience creating assessments, evaluating learning results, and using data to improve learner experiences.
• Working knowledge of accessibility, digital learning UX/UI, content QA, and version control.
• Strong written and verbal communication, facilitation, collaboration, and storytelling skills.
• Portfolio demonstrating instructional design work required.

Benefits you’ll enjoy

Discount Card

Get 10% off

Walmart associates are eligible for a 10% discount card on most regular‑priced items and fresh produce in‑store and on select items at Walmart.com. Eligible after 90 days of employment.

Live Better U

100% covered

Earn a degree or in‑demand skills certificates with no debt‑Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.

Walmart Academy

Grow your skills

Ready to grow your career? Walmart Academy offers job‑specific retail training and leadership courses to help Associates reach their career goals.

Financial perks

Enjoy 401(k) matching and stock purchase plans.

Paid time off

Take a break as needed for vacation, sick leave, holidays, parental leave, and more

Comprehensive health benefits

Medical, dental, vision, and wellness programs for you and your family

Wellbeing programs

Access mental health resources and assistance programs for life’s challenges

Career growth opportunities

Training, leadership programs, and clear paths to advance.

Learn more

Life at Walmart

Imagine a workplace surrounded by innovation. At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.

Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech‑enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.

With amenities like on‑site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work‑life balance isn’t just a goal—it’s a reality.

Beyond the campus, Bentonville offers a dynamic lifestyle with world‑class dining, art at the Crystal Bridges Museum, and countless outdoor activities.

Primary Location

850 Cherry Ave, San Bruno, CA 94066-3031, United States of America

Minimum Qualifications

Bachelor’s degree in Business, Human Resources, Communications, Education, or related field and 2 years’ experience in adult learning, training content development, or related area OR 4 years’ experience in adult learning, training content development, or related area.

Preferred Qualifications

Instructional Design Software, Leading cross‑functional teams, Master’s degree in Learning and Development, Human Resources, or related field, Project Management Certification, Project management experience, Six Sigma certification

Walmart is committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Additional compensation

• Stock

At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

For information about benefits and eligibility, see One.Walmart.