Manager Laboratory Quality

AdventHealth; Florida; On-site; USD 73,000 - 136,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental leave: 4 weeks

Career development

Well-being resources

Mental health resources

Pet benefits

Job summary

AdventHealth seeks a Laboratory Quality Manager to lead quality programs and drive improvements across the laboratory operations. You will oversee training, policy development, and performance metrics to ensure patient safety and regulatory compliance.

A strong background in clinical laboratory settings and data analysis is essential. Responsibilities include coordinating with clinical staff, mentoring teams, and guiding strategic laboratory initiatives, with a focus on maintaining high

Qualifications

• Bachelor's degree in a relevant field is required.
• Master's degree preferred.
• Field of Study in clinical laboratory science or medical technology and related training required.

Responsibilities

• Lead and oversee laboratory quality management programs and improvement initiatives.
• Apply statistical techniques to measure projects and analyze data-driven outcomes.
• Coordinate training materials and address adult learning needs across the team.
• Ensure regulatory compliance and prepare for inspections and surveys.
• Develop and maintain policies and procedures for Laboratory Quality Management.
• Collaborate with medical staff and department leaders to improve patient care.
• Lead performance improvement activities and mentor staff to achieve goals.
• Utilize data to benchmark performance against internal targets and best practices.

Skills

Leadership

Analytical skills

Communication skills

Quality management

Statistical analysis

Training/mentoring

Regulatory knowledge

Education

Bachelor's degree

Master's degree

Field of Study: clinical laboratory science / medical technology

Tools

Microsoft Office

Quality Management Software

Job description

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

711 E Altamonte Dr

City

Altamonte Springs

State

Florida

Postal Code

32701

Job Description

Sign On Bonus

up to $10,000 for eligible candidates

Relocation Bonus

up to $3,000 for eligible candidates

Schedule

Monday - Friday, 1st shift, 08:00 - 16:30

Location

711 East Altamonte Drive STE 400, Altamonte Springs, Fl 32701

Responsibilities

• May include transport of hazardous waste from the point of generation to a designated secure storage area; employee will be required to complete initial training (prior to handling hazardous waste) and refresher training to include proper handling and transport of hazardous waste, and proper selection, use and disposal of personal protective equipment.
• Follows safety policies including the use of PPE, handwashing, and hazardous chemical handling, and completes required training for handling hazardous waste.
• Oversees quality management programs, including test utilization reviews, clinical intervention documentation audits, and clinical outcome assessments.
• Uses data analysis techniques to track, monitor, and communicate operational, clinical quality, safety, and financial outcomes, benchmarking performance against internal targets and best practices.
• Leads and champions process-improvement initiatives, evaluating risks and developing action plans to ensure sustainability and progress towards goals.
• Develops training materials and curriculum addressing adult learning principles and diverse workforce needs, using various delivery methods and supporting training outcomes through mentoring and coaching.
• Leads and participates in laboratory performance improvement activities, promoting team building, employee engagement, patient satisfaction, and safety.
• Applies statistical techniques to measure projects and processes, including calculating basic statistics and evaluating control charts for data-based decisions.
• Facilitates compliance with healthcare regulatory requirements and applicable state and federal laws, coordinating preparedness activities and responses to surveys/audits.
• Contributes to laboratory quality management knowledge through presentations, publications, and professional organization service.
• Participates in strategic planning for the department, prioritizing initiatives and developing long-term practice models and communication strategies.
• Maintains collaborative relationships with medical staff, hospital departments, and business unit leaders to promote cooperation and efficiency in patient care.
• Develops and deploys the Laboratory Quality Management Plan, ensuring documentation and accessibility throughout the laboratory.
• Creates, updates, and maintains policies and procedures related to Laboratory Quality Management.
• Uses various tools to analyze processes, identify bottlenecks, and eliminate waste, ensuring effective procedures and work instructions.
• Other duties as assigned.

Knowledge, Skills, And Abilities

• Strong leadership and organization skills [Required]
• Excellent analytical and problem-solving skills [Required]
• Effective oral and written communication skills, with the ability to articulate complex information in understandable terms to all levels of staff [Required]
• Effective computer skills, particularly Microsoft Office Suite and Quality Management Software [Required]
• Knowledge of statistical software and graphical displays [Required]
• Ability to build and maintain effective, productive and cohesive teams, manage change, and influence people or a process to bring about improvements to meet organizational objectives [Required]
• Ability to work in a matrix-management environment to achieve organizational goals [Required]
• Knowledge of applicable regulations and/or accreditation standards, pertaining to Laboratory Quality Management [Required]
• Ability to interpret and apply Quality Assurance/Quality Improvement principles [Required]
• Strong coaching and mentorship skills [Preferred]
• Strong service recovery skills [Preferred]

Education

• Bachelor's [Required]
• Master's [Preferred]

Field Of Study

• in a chemical, biological, clinical or medical laboratory science, or medical technology from an accredited institution OR Bachelor's degree equivalency with 24 semester hours of medical laboratory technology courses;
• or 24 semester hours of science courses that include: 6 semester hours of chemistry, 6 semester hours of biology; and 12 semester hours of chemistry, biology, or medical laboratory technology in any combination;
• AND have a laboratory training program that includes: completion of a clinical laboratory training program approved or accredited by the ABHES or the CAAHEP (this training may be included in the 60 semester hours listed above); or at least three months documented laboratory training in each specialty in which the individual performs testing
• OR Successful completion of at least a 50-week official US military medical laboratory procedures training course and currently hold or have held the military enlisted occupational specialty of Medical Laboratory Specialist (Laboratory Technician);
• or qualified and served as high complexity testing personnel on or before April 24, 1995 in a CLIA-certified laboratory as of December 28, 2024, and have done so continuously since December 28, 2024.

Work Experience

• 1+ regulatory and accreditation of laboratory operations [Preferred]
• 1+ year of experience in a leadership role in a clinical laboratory [Required]
• 2+ leadership experience [Preferred]
• 5+ years of experience in a clinical laboratory [Required]

Additional Information

• Additional Licensure or certification requirements may apply depending on the specific unit or state in which this position is located. Please consult the relevant credential grid for detailed information regarding these requirements
• Due to regulatory body nomenclature changes in 2022 and 2023, MT(ASCP) and MT(AMT) are denoted now as MLS (ASCP) and MLS (AMT).

Licenses And Certifications

• Six Sigma Green Belt Certification (CSSGB) [Preferred]
• Certified Professional in Healthcare Quality (CPHQ) [Preferred]

Physical Requirements:

(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$72,904.00 - $135,595.20

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:

https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.