Manager Labor Relations

Socket.dev; Phoenix (AZ); On-site; USD 90,000 - 150,000; Full time

Job summary

Albertsons Companies in the United States is seeking a senior labor relations professional to guide management and associates on policy interpretation, investigations, and compliance with labor contracts. The role coordinates grievances, information requests, and accommodations under ADA and other laws.

You will work with counsel, unions, and management to resolve issues, prepare analyses, and support contract negotiations.

Qualifications

• College degree or equivalent work experience; HR training preferred.
• Significant HR/LR managerial experience.
• Significant business-related managerial experience.

Responsibilities

• Advises Division management and HR on discipline and policy interpretation regarding actions for hourly associates.
• Coordinates grievance meetings and information requests with unions.
• Conducts research and prepares analyses for grievance meetings and reports.
• Responds to employee complaints within policy and union contracts.
• Implements ADA accommodations and facilitates interactive processes.
• Handles leave of absence issues and determines best action.
• Coordinates investigations of grievance and hotline cases; provides findings or recommendations.
• Documents labor relations activities and maintains files.
• Prepares memos on wage and benefit improvements.
• Assists with contract negotiation by researching and compiling information.
• Develops resolutions on labor-relations issues within policy/contract; refers to HR when non-contractual.
• Assists with union avoidance by researching and meeting with associates.
• Referral to Shared Services for payroll/benefits/HR records.
• Assist legal counsel with witness coordination and information research.
• Works with union trust administrators to coordinate contributions.

Skills

Negotiation skills

Mediation skills

Written & verbal communication

Organization skills

Research & analysis

Outlook

PowerPoint

Spreadsheets

File management

Travel readiness

Education

College degree or equivalent

HR training or certification preferred

Job description

POSITION PURPOSE:

Acts as a resource and provides guidance to management and associates on issues that arise in the workplace by interpreting, applying, and administering company policies, labor contacts, and labor and employment laws.

Coordinates internal investigations and handles grievances under the direction of in-house counsel, answers questions, resolves problems and serves as facilitator to reach resolution.

KEY ACCOUNTABILITIES:

• Advises Division management and Division HR on discipline and policy interpretation regarding allactions affecting pay, demotions, disciplinary transfers, disciplinary warnings, terminations, and other related actions for hourly associates.
• Serves as communications link with the company and the unions by coordinating and participating in grievance meetings and by responding to information requests.
• Conducts research and prepares required analysis, reports, and documentation for grievance meetings, information requests, general communication issues with unions and testifying at grievance hearings.
• Responds to employee complaints that can be resolved within company policy, procedures and union contracts.
• Works with management, HR, Division Counsel, and employees to implement ADA and other legally required accommodations and facilitate interactive processes.
• Responds to leave of absence issues, conducts research and determines best course of action within guidelines.
• Coordinates investigations of grievance, hotline cases, and evaluates Asset Protection’s investigative report and resolves or makes recommendation to management.
• Documents labor relations activities ensuring that files are accurate and that a history exists and is kept up-to-date. Maintains all related documentation.
• Prepares memos regarding anticipated prospective and retroactive wage and benefit improvements.
• Provides assistance in contract negotiation by conducting research, compiling information and documentation, taking notes and providing advice on issues to be addressed with union.
• Develops resolution on labor relations issues within company policy and/or union contract for grievances, charges, contract interpretation, and discipline up to salaried exempt and office hourly. Refers to Human Resources in situations when policy questions are not contractual in nature, and for recommended training, performance management, comp administration, discipline for salaried exempt & office (DM & above).
• Assists with union avoidance work by conducting research, preparing documentation, and meeting with associates.
• Refers issues to Shared Services as appropriate for handling (payroll, benefits, compensation, or HR records).
• Assist legal counsel with witness coordination, and record and information research.
• Works with union trust administrators to coordinate contributions.

PEOPLE RESPONSIBILITIES:

Direct

No direct supervisory responsibilities

KNOWLEDGE AND EXPERIENCE:

Education Level:

• College degree or equivalent work experience. Human Resources training or certification preferred.

Experience Level:

• Significant HR/LR related managerial experience where a comprehensive understanding of the concepts, practices, and procedures have been developed.
• Significant business related experience on a managerial level.

Skills and Experiences:

• Excellent organization and interpersonal skills.
• Excellent negotiation and facilitation skills to speak effectively and persuasively on issues and lead focus groups.
• Strong mediation skills.
• Strong written and verbal communication skills.
• Ability to independently conduct research and prepare materials for presentations.
• Under minimal supervision applies a broad knowledge to respond to the difficult HR/LR issues.
• Strong computer skills including Outlook, PowerPoint, spreadsheets and file management.
• TRAVEL REQUIREMENTS: Travel varies by area

PHYSICAL ENVIRONMENT:

• Most work is performed in a temperature-controlled office environment.
• Incumbent may sit for long periods of time at desk or computer terminal.
• Incumbent may use calculators, computer telephone, and other office equipment in the course of normal workday.
• Incumbent could spend time traveling on multiple days throughout the Division visiting retail units, attending hearings and arbitration, etc.
• Must have own transportation and be available for overnight travel.

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

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