Manager, IT Quality Assurance - Grade 15

SCCU Simple; Town of Florida (NY); Hybrid; USD 132,000 - 140,000; Full time

Benefits offered by this job

Health & Wellness

401(k) match

HSA match

Tuition reimbursement

20+ days PTO

Job summary

Space Coast Credit Union (SCCU) seeks a Manager of IT Quality Assurance to lead QA and BA teams, ensuring high-quality software and aligned IT solutions. This role combines strong leadership with hands-on QA expertise in a hybrid environment.

You will drive process improvements, manage requirements translation, and collaborate with Systems Development and other departments to deliver timely, reliable software products for SCCU members.

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or related field.
• 8–10 years IT BA or QA experience, with at least 5 years in IT management.

Responsibilities

• Lead QA and BA teams; foster growth and collaboration.
• Recruit, mentor, and develop team members; set clear goals.
• Translate business requirements into technical specs; collaborate with Systems Development.
• Ensure alignment of QA/BA activities with project plans; monitor risks.
• Drive process improvements and automation opportunities.
• Oversee test planning, execution, and reporting; maintain test libraries.

Skills

Leadership

QA methodologies

Business analysis

Education

Bachelor’s Degree in Computer Science or Information Technology or equivalent

Job description

Manager, IT Quality Assurance - Grade 15

Job Category: Information Technology

Requisition Number: MANAG003926

• Posted : October 13, 2026
• Full-Time
• Hybrid

Locations

Showing 1 location

Miramar Operations Center
10600 MARKS WAY
MIRAMAR, FL 33025, USA

Description

At Space Coast Credit Union (SCCU), our members are at the heart of everything we do. Since 1951, we’ve been committed to delivering financial services founded on integrity and a people-first philosophy.

As a Manger of IT Quality Assurance, you will lead our Quality Assurance (QA) and Business Analysis (BA) teams within our organization. The ideal candidate will be responsible for ensuring the quality of our software products and services through effective QA processes while also driving business analysis activities to align IT solutions with business objectives. This role requires strong leadership skills, technical expertise in QA methodologies, and a strategic mindset to optimize IT processes and deliverables. The Manager will collaborate closely with stakeholders across the organization to gather requirements, define project scope, and ensure high-quality software solutions are tested and delivered on time.

Why Join SCCU?

• Member-Focused Mission: Be part of a not-for-profit organization that reinvests in its members.
• Hybrid and Flexible Schedule Options: Available for select positions. This position is Hybrid with 2 days per week required in office.
• Career Growth: We prioritize internal promotions and offer on-the-job training.

Manger of IT Quality Assurance Key Responsibilities

• Provide leadership, guidance, and mentorship to the IT quality assurance and business analysis teams. Foster a collaborative and inclusive team environment, promoting professional growth and development opportunities.
• Recruit, mentor, and develop team members to ensure high performance and career growth. Set clear goals and objectives for the teams and monitor performance against these targets.
• Collaborate closely with Systems Development, and other departments to translate business requirements into technical specifications and solutions.
• Facilitate communication between business stakeholders and technical teams to ensure alignment throughout the project lifecycle.
• Work closely with project managers and teams to ensure QA and BA activities are integrated into project plans and timelines. Monitor project progress, identify risks and issues, and implement mitigation strategies.
• Drive continuous improvement initiatives to enhance the efficiency and effectiveness of IT business analysis and quality assurance processes.
• Tool selection for QA and BA teams to mature their processes within the organization.

Quality Assurance

• Oversee the quality assurance process, including test planning, execution, and reporting. Develop and implement quality assurance standards and best practices.
• Ensure that all software products meet established quality criteria, including functionality, performance, and reliability.
• Organize, manage, and assist manual and automated testing to ensure minimal production defect.
• Facilitate the decomposition of business requirements, into Use Cases and Acceptance Criteria
• Organize and manage manual and automated test case libraries.
• Participate in deployment testing exercises, and SCRUM events as needed.
• Lead Instructor Training on QA-related topics.
• Keep abreast of changes in technology, standards, and relevant developments in IT & testing by maintaining professional competency through training, reading, etc.
• Lead QA process improvement initiatives and identify opportunities for automation and optimization to streamline workflows.

Business Analysis

• Lead the IT business analysis team in gathering, analyzing, and documenting business requirements.
• Work closely with stakeholders to understand their needs and translate them into functional specifications.
• Ensure that proposed solutions meet business objectives and address key challenges or opportunities.
• Coordinate the requirements gathering process for applications, overseeing documentation and validation of changes.
• Stay informed about emerging technologies, trends, and best practices in IT business analysis and quality assurance.

Minimum Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or other relevant degree or equivalent experience is required.
• 8-10 years of experience in IT business analysis or quality assurance required, with a minimum of 5 years in IT Management.

Manager of IT Quality Assurance Compensation

• Starting Compensation: $131,940.00 - $139,734.00 annually
• Bonus Opportunity: Eligible for ONE SCCU Annual Bonus.

Benefits and Perks

• Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
• Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).
• Education Support: Tuition reimbursement after one year of service.
• Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
• Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts!

About SCCU

Since 1951, Space Coast Credit Union (SCCU) has proudly served the community, growing to over 685,000 members and managing $9 billion in assets. With 67 branches spanning Florida’s east coast, we are the third-largest credit union in the state. In 2025, we expanded into Orange County to better serve the growing East Orlando market.

As a not-for-profit financial institution, SCCU is dedicated to putting our members first. Unlike traditional banks, we return profits to our members through better rates, lower fees, and enhanced services. While we offer the same financial products—like checking, savings, and loans—our focus remains on empowering our members and supporting their financial well‑being. With local decision‑making and a commitment to exceptional service, we strive to make a meaningful difference in the lives of those we serve.

At SCCU, we also prioritize our team members by fostering a supportive and collaborative environment that encourages career growth and development. As we continue to grow, we are seeking talented, member‑focused professionals to join our team and help deliver innovative financial solutions and outstanding service.

I UNDERSTAND this application is a legal document for purposes of employment. Upon acceptance of an offer with SCCU, I understand that I will be required to complete background screening, employment and education verifications, and drug screening. If I am a member of Space Coast Credit Union, my SCCU membership accounts will be reviewed as part of the employment screening process to determine whether they are in good standing, as defined by SCCU policy. Failure to meet these standards may affect employment eligibility, including the possible withdrawal of a conditional offer of employment. I further understand that any misstatements or omissions in this application or during the pre-employment process may be considered falsification and could result in a decision not to hire me, or termination of employment if discovered after hire.

I UNDERSTAND that the information requested regarding date of birth, race, and sex is for the sole purpose of gathering the above information accurately and will not be used to discriminate against me in violation of any law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification documentation upon hire.

SCCU is a drug‑free workplace. I understand that as a condition of employment, I will be required to submit to drug testing and any procedures necessary to assess my qualifications for employment. If hired, I further understand that my employment is for no definite period and may be terminated at any time without prior notice.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.