Manager, IT Infrastructure

LVT; American Fork, Northern (UT, KY); Hybrid; USD 130,000 - 180,000; Full time

Job summary

LVT in American Fork, Utah, is seeking a Manager of IT Infrastructure to lead the backbone of internal operations, focusing on networks, IAM, and an enterprise SaaS portfolio. You will champion automation and engineering excellence to scale with rapid growth.

This role is 100% in-office at our Utah headquarters, requiring strong leadership, deep enterprise networking expertise, and the ability to drive governance and security across the organization.

Qualifications

• 8+ years of progressive IT infrastructure experience.
• At least 2 years of direct people management experience.
• Experience scaling IT infrastructure in high-growth corporate environments.
• Deep enterprise networking knowledge (LAN, WAN, Wi‑Fi, VPN/ZTNA).
• IAM platforms knowledge (Okta, Microsoft Entra ID) including conditional access, SSO, MFA, and SCIM provisioning.
• Experience governing a comprehensive enterprise SaaS portfolio and IT tooling.
• Strong governance with SOC 2 and audit defense; evidence collection and audit readiness.
• Excellent communication with executive stakeholders to translate tech trade-offs into business impact.

Responsibilities

• Lead and develop IT engineers across networks, IAM, SaaS, and end-user systems.
• Build an automation-first culture with strong documentation and a robust agile cadence.
• Define and execute the corporate IT infrastructure roadmap with Security, Engineering, and Business Operations.
• Define, track, and report on SLAs and KPIs to executive leadership.
• Manage IT budget and vendor contracts; optimize SaaS licensing and portfolio.
• Oversee networks (LAN/Wi‑Fi/WAN/ZTNA) and connectivity across HQ and remote sites.
• Drive IAM strategy with least-privilege access, RBAC, and automated provisioning.
• Ensure SOC 2 compliance through audit readiness and change-management discipline.

Skills

IT leadership

Team management

Strategic thinking

Enterprise networking

IAM expertise

SaaS governance

Executive communication

Education

Bachelor's degree in IT/CS or related field

Tools

Okta

Microsoft Entra ID

ZTNA

SD-WAN

AWS/Azure/GCP

Job description

LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units , our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions—from our physical units in the field to a powerful Agentic AI platform—that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it.

We’re a team that’s focused on growth and innovation, and we’re proud that our crew, products, and leadership are being recognized for it.

A Top-Tier Growth Company: Named one of the Financial Times’ Fastest Growing Companies 2025 and #10 on the Inc. 5000 Rocky Mountain Regional list for 2025.

Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024.

Product & Software Excellence: We were named one of The Software Report’s Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025.

ABOUT THIS ROLE

As the Manager of IT Infrastructure, you will lead the engineering crew responsible for the backbone of LVT's internal operations. You will champion the scaling, reliability, and security of our corporate networks, identity management systems, and enterprise SaaS portfolio. Balancing strategic vision with technical mentorship, you will foster a culture of automation and engineering excellence to ensure our infrastructure scales ahead of our rapid business growth.

This role is based 100% in-office out of our Headquarters in American Fork, Utah.

ROLE RESPONSIBILITIES

Team Leadership: Lead, mentor, and grow a high-performing team of IT engineers across network, identity, SaaS, and end-user systems, directly owning hiring, onboarding, and performance management.

Operational Excellence: Establish a strong engineering culture rooted in ownership, robust documentation, and automation, while managing the team's agile operating cadence (planning, prioritization, and on-call escalation).

Strategic Roadmap: Define and execute the corporate IT infrastructure roadmap in close alignment with Security, Engineering, and Business Operations to proactively support headcount and footprint growth.

Metrics & Governance: Define, track, and report on enterprise SLAs and KPIs—including uptime, MTTR, incident response, and provisioning accuracy—to executive leadership.

Financial & Vendor Ownership: Manage the IT infrastructure capex/opex budget, lead vendor contract negotiations, and continuously rationalize the enterprise SaaS portfolio for maximum licensing efficiency.

Network & Connectivity Architecture: Oversee the technical direction and lifecycle management of LVT’s corporate networks (LAN, Wi-Fi, WAN/SD-WAN, and Zero-Trust Network Access) across HQ and remote sites.

Identity & Access Strategy: Drive LVT’s Identity and Access Management (IAM) program, enforcing least-privilege models, RBAC, and automated joiner/mover/leaver workflows.

Compliance & Risk Mitigation: Serve as the primary control owner for IT infrastructure supporting SOC 2 compliance, ensuring audit readiness, change management rigor, and prompt vulnerability remediation.

OUR IDEAL CANDIDATE

Proven Leadership: 8+ years of progressive IT infrastructure experience, with at least 2 years of direct people management experience developing mid-to-senior level engineers.

Scaling Experience: Proven track record of scaling IT infrastructure and teams within high-growth corporate environments.

Technical Fluency: Deep technical competency across modern enterprise networking (firewalls, switching, Wi-Fi, VPN/ZTNA, SD-WAN) to confidently evaluate architecture designs and manage risk.

IAM Expertise: Robust operational knowledge of modern identity platforms (e.g., Okta, Microsoft Entra ID) including conditional access, SSO, MFA, and SCIM provisioning.

SaaS Portfolio Governance: Strong experience managing, integrating, and securing a comprehensive enterprise SaaS and tooling ecosystem (productivity suites, ITSM, MDM).

Compliance Mindset: Practical experience acting as a control owner for formal security frameworks (such as SOC 2), including evidence collection and audit defense.

Strategic Communication: Exceptional communication and stakeholder management skills, with the ability to translate complex technical trade-offs into business impact for executive audiences.

Preferred Qualifications: Relevant industry certifications (e.g., CISSP, CISM, Okta Certified Administrator, CCNP) and familiarity with cloud platform infrastructure (AWS, Azure, or GCP) are highly desirable

BENEFITS

We believe you do your best work when your whole life is supported. We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office. Full-time benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO.

LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.