Manager, International Store Strategy & Experience

Bath & Body Works; Columbus (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision

Mental health support

401(k) match

Paid time off

Family benefits

Insurance options

Tuition reimbursement

Product discounts

Job summary

Bath & Body Works in Columbus, OH is seeking a Manager of Store Strategy & Experience to partner with the Director of International Store Strategy & Experience. This role develops and maintains store operating resources for associates across international markets and leads the strategy for consistent operations of our global store fleet.

You will own the execution of international sales meetings, coordinate content and communications, and work with cross-functional teams to enhance the consumer

Qualifications

• Retail operations experience preferred.
• Experience turning insights into strategy and implementation.
• Proven ability to build rapport with business partners at multiple levels.
• Strong instructional design and project management skills.
• Willing to travel approximately 20% of the time.

Responsibilities

• Lead development of store operating resources for global partners.
• Identify operations support for new markets in their first year.
• Turn partner and field insights into strategies for a world-class consumer experience.
• Own execution of the International Sales Meetings and Global Partner Conference logistics.
• Coordinate content, logos, communications, contracts and agendas.
• Work with cross-functional partners on training vision and priorities.
• Gather field feedback to assess gaps and drive continuous improvement.
• Cultivate collaboration to share best practices and drive innovation.
• Develop peak-season strategy with printed tools, eLearnings and manuals.

Skills

Retail background

Strategy execution

Stakeholder relations

Fast-paced work

Project management

Travel 20%

Education

Bachelor’s degree

Job description

At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand — you become part of Gingham Nation, where people are at the center of everything we do.

We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day.

The Manager of Store Strategy & Experience supports the Director of International Store Strategy & Experience in developing and maintaining store operating resources for associates across international markets. This role manages the strategy for consistent operations of our global fleet of stores through core operations like backroom organization, cashwrap thru-put, supporting design and implementation of our internal meeting & events, owning the strategy for Peak season operations, while partnering with cross-functional stakeholders and franchise partner operations teams to support our store experience.

Responsibilities

• Lead the development of store operating resources to build a solid foundation of Brand-right tools and resources to support global franchise partners.
• Identify and implement operations support required for new markets and marketplaces in their first year of operations.
• Turn partner and field leader insights into strategies that drive a world class consumer experience.
• Own execution of the International Sales Meetings, Global Partner Conference, coordinate content, logo gear, communications, contracts and agendas.
• Work with and influence stakeholders and cross-functional partners across the organization on the training vision, strategy, and priorities.
• Consistently work with field leaders to gather feedback to assess gaps, pattern and make recommendations to promote continuous improvement.
• Cultivate collaboration to encourage sharing of best practices, driving innovation, and continuing improvement.
• Develop the strategy to elevate operational efficiencies in peak season through printed tools, eLearnings, and manuals that enhance the consumer experience.

Qualifications

• Retail background, store operations experience preferred
• Experience turning insights into strategy then implementation.
• Proven success at establishing rapport with business partners at multiple levels, working on larger teams, and collaborative work habits
• Ability to work effectively in a fast-paced, multi-tasking environment.
• Strong instructional design and project management skills.
• Travel requirements 20%

Education

• Bachelor’s degree or equivalent work experience (ex. 3 - 5 years’ experience in store operations, international retail operations, retail strategy development)

Core Competencies

• Drives Results
• Action Oriented
• Collaborates
• Decision Making
• Nimble Learning

Benefits

Feeling good starts with you. We invest in benefits that support your well-being, growth and future, helping you thrive as a creator of feel good — every day. Benefits for eligible associates include:

• Robust medical, dental, vision and pharmacy coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.
• No-cost mental health and well-being support through our Employee Assistance Program (EAP).
• 401(k) with company match and Associate Stock Purchase Program with discount.
• Opportunity for paid time off, paid parental leave and access to family building benefits.
• Home, auto and pet insurance and a company-provided Care.com subscription.
• Tuition reimbursement and scholarship opportunities for post-secondary education.
• Enjoy complimentary products and a 40% merchandise discount so you can experience and share the brand you love.
• Visit bbwbenefits.com for more details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Washington Fair Chance Act Guide

We are an equal opportunity employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.