Manager, Internal Communications

Nestlé S.A.; Arlington, Northern (VA, KY); Hybrid; USD 125,000 - 155,000; Full time

Job summary

Nestlé USA is seeking an experienced Manager, Internal Communications to translate business priorities into clear messages and engaging experiences for employees. You will partner across functions to spotlight stories that connect strategy to daily work and help teams understand how their roles drive results.

Reporting to the Senior Manager, Executive & Commercial Communications, you will craft content for multiple channels, lead town halls, and coach leaders on consistent storytelling.

Qualifications

• 7+ years of experience in internal communications or related field.
• Experience developing strategic communication plans and executing programs that drive employee understanding and engagement.
• Strong writing and storytelling experience across multiple formats and channels.
• Experience partnering with leaders and cross-functional stakeholders in a complex organization.
• C-suite engagement experience is required.

Responsibilities

• Support the development and execution of internal communication strategies aligned to Nestlé USA business priorities and enterprise storytelling efforts.
• Partner with teams across the organization to identify, develop and amplify compelling business, brand, people and culture stories.
• Create engaging communications and content across multiple channels, including leadership messages, announcements, videos, and digital communications.
• Support communications related to key business priorities, organizational changes and transformation initiatives, helping drive clarity and understanding among employees.
• Develop content and messaging that reinforces company strategy, business performance, culture and purpose.
• Support the planning and execution of employee communication moments, including Town Halls, leader messaging, and other forums that help employees understand business updates, priorities, and organizational changes.
• Partner with the Senior Manager to ensure communications are aligned with enterprise narratives, priorities and messaging frameworks.
• Contribute to the development of communication templates, tools and best practices that improve consistency and effectiveness of leader communications across the organization.
• Monitor employee feedback and communication effectiveness, using insights to recommend improvements that strengthen clarity, engagement and employee understanding.
• Collaborate with Strategy, Human Resources and other cross-functional partners to support enterprise communication priorities.

Skills

Internal communications

Writing & storytelling

Stakeholder management

Strategic thinking

Project management

C-suite engagement

Education

Bachelor's degree in Communications, Marketing, Business or related field

Tools

MS Office

CMS/Content platforms

Job description

Foods you love. Brands you trust. And a career that empowers you to grow.

At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

This position is not eligible for Visa Sponsorship.

POSITION SUMMARY

The Manager, Internal Communications plays a key role in bringing Nestlé USA's business, brand and culture stories to life through compelling internal communications that connect employees to the company's strategy, purpose and priorities. Reporting to the Senior Manager, Executive & Commercial Communications, this role partners across the business to develop and execute communication strategies that inform, engage and inspire employees.

This role helps identify and elevate stories from across commercial teams and the broader organization, connecting successes and functional priorities to the larger Nestlé USA narrative. The Manager serves as a trusted communications partner, translating complex business priorities into clear, engaging content and experiences that help employees understand the company’s direction, connect their work to business outcomes, and engage with the priorities that drive results.

JOB DUTIES/RESPONSIBILITIES

• Support the development and execution of internal communication strategies aligned to Nestlé USA business priorities and enterprise storytelling efforts.
• Partner with teams across the organization to identify, develop and amplify compelling business, brand, people and culture stories.
• Create engaging communications and content across multiple channels, including leadership messages, announcements, videos, and digital communications.
• Support communications related to key business priorities, organizational changes and transformation initiatives, helping drive clarity and understanding among employees.
• Develop content and messaging that reinforces company strategy, business performance, culture and purpose.
• Support the planning and execution of employee communication moments, including Town Halls, leader messaging, and other forums that help employees understand business updates, priorities, and organizational changes.
• Partner with the Senior Manager to ensure communications are aligned with enterprise narratives, priorities and messaging frameworks.
• Contribute to the development of communication templates, tools and best practices that improve consistency and effectiveness of leader communications across the organization.
• Monitor employee feedback and communication effectiveness, using insights to recommend improvements that strengthen clarity, engagement and employee understanding.
• Collaborate with Strategy, Human Resources and other cross-functional partners to support enterprise communication priorities.

EDUCATION REQUIREMENTS

• Bachelor’s degree in Communications, Marketing, Business or a related field.

EXPERIENCE & SKILLS REQUIREMENTS

• 7+ years of experience in internal communications, corporate communications, employee engagement, public relations or a related field.
• Experience developing strategic communication plans and executing programs that drive employee understanding and engagement.
• Strong writing and storytelling experience across multiple formats and channels.
• Experience partnering with leaders and cross-functional stakeholders in a complex organization.
• Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment.
• C-suite engagement experience is required.
• Clear and effective communication.
• Collaboration and partnership.
• Strategic thinking.
• Strong judgment and credibility.
• Adaptability and comfort with ambiguity.
• Curiosity and continuous learning.
• Exceptional storytelling ability with a talent for translating complex business topics into clear, compelling messages.
• Strong writing, editing and content development skills.
• Ability to identify narratives that connect business strategy, culture and employee experience.
• Strong stakeholder management and relationship-building skills.
• Project management skills with the ability to manage multiple priorities simultaneously.
• Excellent presentation and communication skills.
• Collaborative mindset and ability to work effectively across functions.
• Strong attention to detail and commitment to quality.

#LI-hybrid

• #LI-BB1

Salary:$125,000.00 to$155,000.00 per year

Bonus Eligibility:Yes

The pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more athttps://www.nestlejobs.com/nestle-in-the-us-benefits

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [e-mail] or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Nearest Major Market: Arlington Virginia

Nearest Secondary Market: Washington DC