Manager, Infrastructure Portfolio Delivery

ADUSA Corporate Support; Milford Terrace (NC); Hybrid; USD 121,000 - 181,000; Full time

Job summary

Ahold Delhaize USA is seeking a Manager III, Infrastructure Delivery to lead a large-scale infrastructure delivery organization and align initiatives with OCIO strategies.

The role requires strategic leadership of Portfolio, Program, and Project Managers, governance, budgeting, and cross-functional collaboration. The flexible/hybrid schedule includes 3 in-person days at Salisbury, NC, and 2 remote days.

Qualifications

• Bachelor's degree in Business, IT, Engineering, or related field.
• 10+ years of experience leading complex technology programs and project delivery organizations.
• 5+ years of direct leadership experience managing PMs/Program Managers/Portfolio Managers.
• Experience building and overseeing large-scale infrastructure portfolios with multiple concurrent initiatives.
• Strong knowledge of project, program, and portfolio management disciplines.
• Experience managing budgets, forecasts, and resource planning activities.
• Proven ability to influence executive stakeholders and drive strategic decisions.
• Strong leadership, communication, negotiation, and organizational skills.

Responsibilities

• Lead the enterprise Infrastructure Delivery function supporting infrastructure and their modernization initiatives.
• Provide leadership for a team of Portfolio Managers, Program Managers, and Project Managers responsible for delivering a diverse infrastructure project portfolio.
• Establish and maintain portfolio governance, prioritization, and investment planning processes.
• Ensure alignment of delivery activities with OCIO strategies, technology roadmaps, and business objectives.
• Oversee successful execution of infrastructure programs and projects from initiation through implementation and stabilization.
• Ensure consistent application of project management methodologies, standards, tools, and controls.
• Monitor program performance, risks, dependencies, schedules, budgets, and resource utilization.
• Lead, mentor, and develop a management team consisting of Portfolio Managers, Program Managers, and Project Managers.
• Establish clear performance expectations, accountability measures, and development plans.
• Build organizational capabilities and succession plans.
• Foster a culture of ownership, collaboration, continuous improvement, and customer focus.
• Partner with staffing providers and managed service partners to ensure appropriate resource quality and capacity.
• Evaluate resource performance and support hiring, onboarding, and offboarding activities.
• Support annual planning, forecasting, capital expenditure planning, and operational budget management.
• Ensure financial accountability for project investments and benefits realization.
• Serve as the primary delivery representative for infrastructure initiatives with senior leadership.
• Communicate portfolio status, risks, dependencies, and strategic recommendations to executive stakeholders.
• Facilitate decision-making forums and governance reviews.
• Build strong partnerships across Technology and Business organizations.
• Establish and implement delivery metrics, KPIs, and reporting dashboards.
• Identify opportunities to improve delivery efficiency, resource utilization, and portfolio performance.
• Promote adoption of industry best practices for project, program, and portfolio management.

Skills

Leadership

Stakeholder management

Strategic planning

Budgeting

Resource planning

Communication

Negotiation

Organizational skills

Change management

Mentoring

Education

Bachelor's degree in Business, Information Technology, Engineering, or related field

Tools

ServiceNow

Clarity

Planview

Jira Align

Job description

Category/Area of Expertise: IT & Technology
Job Requisition: 553628
Address: USA-NC-Salisbury-2110 Executive Drive
Store Code: Office of CIO - Project Managment (5145437)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose

The Manager III, Infrastructure Delivery is responsible for leading a large-scale Infrastructure Delivery organization responsible for planning, governing, and executing technology infrastructure initiatives across the enterprise. This role provides strategic leadership to a team of Portfolio Managers, Program Managers, and Project Managers responsible for delivering infrastructure projects that enable business growth, operational excellence, cybersecurity compliance, and modernization initiatives.

This leader, in partnership with the office of the CIO, establishes delivery standards, portfolio governance, resource management practices, and financial oversight processes to ensure infrastructure investments are aligned with organizational priorities and executed successfully. The position partners closely with Engineering, Architecture, Cybersecurity, Operations, Vendor Management, Finance, and Business stakeholders.

The Manager III operates as a senior delivery leader, balancing strategic planning, organizational leadership, risk management, financial stewardship, and execution excellence across a large portfolio of infrastructure initiatives.

Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC.

Applicants must be currently authorized to work in the United States on a full-time basis.

Duties and Responsibilities

• Lead the enterprise Infrastructure Delivery function supporting infrastructure and their modernization initiatives.
• Provide leadership for a team of Portfolio Managers, Program Managers, and Project Managers responsible for delivering a diverse infrastructure project portfolio.
• Establish and maintain portfolio governance, prioritization, and investment planning processes.
• Ensure alignment of delivery activities with OCIO strategies, technology roadmaps, and business objectives.
• Oversee successful execution of infrastructure programs and projects from initiation through implementation and stabilization.
• Ensure consistent application of project management methodologies, standards, tools, and controls.
• Monitor program performance, risks, dependencies, schedules, budgets, and resource utilization.
• Lead, mentor, and develop a management team consisting of Portfolio Managers, Program Managers, and Project Managers.
• Establish clear performance expectations, accountability measures, and development plans.
• Build organizational capabilities and succession plans.
• Foster a culture of ownership, collaboration, continuous improvement, and customer focus.
• Partner with staffing providers and managed service partners to ensure appropriate resource quality and capacity.
• Evaluate resource performance and support hiring, onboarding, and offboarding activities..
• Support annual planning, forecasting, capital expenditure planning, and operational budget management.
• Ensure financial accountability for project investments and benefits realization.
• Serve as the primary delivery representative for infrastructure initiatives with senior leadership.
• Communicate portfolio status, risks, dependencies, and strategic recommendations to executive stakeholders.
• Facilitate decision-making forums and governance reviews.
• Build strong partnerships across Technology and Business organizations.
• Establish and implement delivery metrics, KPIs, and reporting dashboards.
• Identify opportunities to improve delivery efficiency, resource utilization, and portfolio performance.
• Promote adoption of industry best practices for project, program, and portfolio management.

Qualifications

• Bachelor's degree in Business, Information Technology, Engineering, or related field.
• 10+ years of experience leading complex technology programs and project delivery organizations.
• 5+ years of direct leadership experience managing Project Managers, Program Managers, and/or Portfolio Managers.
• Experience building and overseeing large-scale infrastructure portfolios with multiple concurrent initiatives.
• Strong knowledge of project, program, and portfolio management disciplines.
• Experience managing budgets, forecasts, and resource planning activities.
• Proven ability to influence executive stakeholders and drive strategic decisions.
• Strong leadership, communication, negotiation, and organizational skills.

Preferred Qualifications

• PMP, PgMP, PfMP, SAFe, ITIL, or equivalent certifications.
• Experience delivering cloud transformation, infrastructure modernization, cybersecurity, or enterprise technology initiatives.
• Experience leading hybrid teams consisting of employees, contractors, managed service providers, and consultants.
• Experience with PPM tools such as ServiceNow, Clarity, Planview, Jira Align, or similar platforms.

ME/NC/PA/SC Salary Range: $120,960 - $181,440

IL/MA/MD/NY Salary Range: $139,120 - $208,680

Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.

#LI-KK1 #LI-Hybrid

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.

Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.