Manager, Information Technology

HD Supply Management, LLC (USA); Atlanta (GA); On-site; USD 130,000 - 170,000; Full time

Job summary

HD Supply Management, LLC (USA) seeks a seasoned IT manager to lead a team that develops, implements, and supports technology solutions for a business function. You will ensure the operational stability of technology systems and that solutions meet the company’s needs.

You will drive governance, budgeting, and resource planning, provide coaching to associates, and communicate statuses with technology teams, peers, management, and end-users.

Qualifications

• Bachelor’s degree in computer science or a related field.
• 7+ years of information technology experience.
• Prior management experience.

Responsibilities

• Oversees technology development and support activities to ensure technology issues are resolved in a timely and cost-effective manner in accordance with governance and security processes.
• Manages and tracks the progress of multiple technology efforts, including administration, work plans, resource planning and control, status reports, and budgeting.
• Resolves problems by analyzing issues, recommending corrective actions, providing tactical direction, and reallocating associate resources where needed.
• Communicates activity statuses with technology teams, peers, management, and end-users.
• Provides management, coaching, and feedback to associates, including assessing performance and providing guidance and direction on work-related activities.
• Reviews operational processes and implements changes when needed.
• Works with leadership to align technology resources to appropriate projects and workstreams.
• Builds relationship with key stakeholders and operational groups to identify and resolve business issues.

Skills

Team leadership

Coaching

Stakeholder communication

Budgeting and resource planning

Education

BS/BA in related discipline

Job description

Job Summary

Manages a team that develops, implements, and/or supports technology solutions for a business function. Ensures the operational stability of technology systems and applications and that technology solutions meet the needs of the company.

Preferred Qualifications

Bachelor’s degree in computer science or a related field. 7+ years of information technology experience. Prior management experience.

Major Tasks, Responsibilities, and Key Accountabilities

• Oversees technology development and support activities to ensure technology issues are resolved in a timely and cost-effective manner in accordance with governance and security processes.
• Manages and tracks the progress of multiple technology efforts, including administration, work plans, resource planning and control, status reports, and budgeting.
• Resolves problems by analyzing issues, recommending corrective actions, providing tactical direction, and reallocating associate resources where needed.
• Communicates activity statuses with technology teams, peers, management, and end-users.
• Provides management, coaching, and feedback to associates, including assessing performance and providing guidance and direction on work-related activities.
• Reviews operational processes and implements changes when needed.
• Works with leadership to align technology resources to appropriate projects and workstreams.
• Builds relationship with key stakeholders and operational groups to identify and resolve business issues.

Nature and Scope

Solutions require analysis and investigation. Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.

Additional Responsibility

Manages a group or team of professional individual contributors and/or indirectly supervises support staff.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel less than 10% of the time.

Education and Experience

Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. At HD Supply, we believe that our core purpose is to improve our associates’ lives and equip them with the tools needed to provide exceptional customer experiences every day. As one of the largest industrial distributors in North America, we enable our customers’ success by consistently delivering what they need, where and when they need it. HD Supply has more than 80 years of experience supporting our customers with leadership positions in the maintenance, repair and operations (MRO). With 44 distribution centers spread across 25 states and two Canadian provinces, HD Supply provides an expansive offering of approximately 200,000 SKUs featuring high-quality, name-brand and proprietary products - all at competitive prices. Combine this with our industry-leading, value-add services - including localized jobsite delivery, will-call and direct-ship options, diversified logistics and innovative solutions - and you can see why our more than 300,000 customers continue to trust HD Supply as their first choice supplier for getting the job done.