Manager Information Services - IM Data Center Ops

Christus Health; Irving (TX); On-site; USD 120,000 - 150,000; Full time

Job summary

Christus Health in Irving, TX seeks a Manager Information Services to lead implementation, support, lifecycle management and strategy for content within designated programs. You will train and mentor IS associates, drive process improvements, and stay current with healthcare technology trends.

The role requires managing a team, coordinating projects, budgeting, and strong communication skills in a dynamic healthcare environment.

Qualifications

• Bachelor's degree in CS, MIS, business or related field.
• Financial skills related to budgeting, forecasting and managing departmental budgets.
• Strong knowledge of major healthcare information systems.

Responsibilities

• Monitors, manages, and reports day-to-day operations to the System Director.
• Leads a team of assigned associates across multiple projects.
• Recruits, onboard, train, and develop direct reports to deliver services.
• Conducts performance reviews for assigned direct reports.
• Manage assigned associate's time and payroll.
• May travel or work outside of normal hours as needed.
• Other duties as assigned.

Skills

IT leadership

Budgeting & forecasting

Healthcare IT knowledge

Communication skills

Problem solving

Education

Bachelor's Degree in Computer Science / MIS / business or related field

Job description

Description

Summary: The Manager Information Services will manage the implementation, support, lifecycle management and strategy for content within the designated programs. The Manager will assist with the following:

• Train, mentor, and coach IS associates, as well as lead projects and initiatives as assigned.
• Apply strong knowledge of healthcare operations, proven communication, problem-solving, critical thinking, and management skills to guide design, development, and deployment of critical systems.
• Drive continual process improvement in the delivery of application services throughout CHRISTUS Health.
• Maintain knowledge of current and emerging trends in healthcare technology, actively seeking information to stay abreast of best practices, application solutions and services, striving to incorporate innovation in a practical, cost-effective manner.
• Ensure that areas of responsibility and projects are within scope and where applicable.

Responsibilities:

• Monitors, manages, and reports day-to-day operations to the System Director to support efficient and effective planning for resource utilization and prioritization of the body of work for which IS is accountable and responsible.
• Successfully manages a full workload across multiple-projects, while leading a team of assigned associates.
• Recruits, onboard, train, mentors, and develop direct reports to deliver high quality services.
• Conducts performance reviews for assigned direct reports.
• Manage assigned associate's time and attendance/payroll.
• May be required to travel to perform duties.
• May be required to work outside of normal working hours.
• May be required to work long hours during critical problems or implementations.
• Other related duties as assigned.

Requirements:

Education/Skills

• Bachelor's Degrees in Computer Science, Management Information Systems, business or related field
• Financial skills related to budgeting, forecasting, and managing multi-million-dollar departmental budgets.
• Strong knowledge of major healthcare information system(s).

Experience

• 3+ years of experience in Information Technology leadership role.
• Experience in providing and managing customer support in a highly matrixed organization.
• Ability to work on multiple and complex projects.
• Ability to consistently demonstrate positive communication style, strong critical thinking skills and a creative and collaborative approach to problem solving required.
• Adaptable and flexible style, ability to work if dynamic environment.
• Excellent written and oral communication skills including presentation skills.
• Excellent resource management including resource projection and budgeting skills.
• Ability to work in a collaborative way across a diverse, geographically, and culturally, organization.

Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Full Time