This position supports the Ryder Continuous Improvement culture across the Business Unit/Vertical by actively promoting and facilitating the use of continuous improvement methods to support new and existing operations. The Manager will manage the CI resources across multiple operations to influence, drive, and manage change through data driven CI, Engineering, and Automation efforts to deliver higher levels of performance in safety, quality, delivery, cost and growth. Effectively leverage data analytics, engineering methodologies, and all Ryder lean tools to enable root cause identification and elimination. The CI Manager is closely aligned with a Director of Operations.
Responsibilities
- Supervise a team of continuous improvement engineering and quality professionals.
- Lead employment decisions (hire, promote, coach, development) and manage performance.
- Manage multiple and complex Supply Chain projects.
- Regularly interact with Senior Management and/or customers.
- Lead the development and execution of strategy, scorecarding and key performance indicator action plans.
- Work with Operational leadership to conduct assessments of critical site and business needs.
- Ensure the development of a thorough, effective and timely continuous improvement plan to address the top business needs at Ryder sites.
- Ensure process improvement activities are driven to achieve dramatic improvement in key business metrics.
- Provide regular reports of data and actions to measure progress against performance and business objectives.
- Provide training, coaching, and mentoring: must be able to translate all Ryder Business System concepts to local situations and help individuals, teams, and managers develop understanding and application of tools for sustainable business improvements.
- Coach business owners to use Engineering, Data Analysis and Lean methods to achieve operational excellence.
- Develop advanced competency in a wide range of engineering methods, data analysis, Lean tools, and quality standards and coach employees in their use.
- Ensure methodology/tools such as product slotting, labor standards (time studies), layouts, optimization of flow, data profiling and analysis, automation, data analytics, and resource modeling are utilized to improve distribution and/or transportation operations.
- Facilitate and execute Value Stream Maps & Kaizen Events through all stages (A3 charter creation, pre-work identification and completion, delivery of results, regular follow up and follow through on sustainment).
- Independently identify process gaps and recommend and lead the CI Team to implement process improvement.
- Manage, track, and report the progress and value of the transformational activities and projects across customer accounts.
- Direct the assessment, development, implementation, and continuous improvement activities related to the implementation of lean processes across accounts.
- Manage the design, implementation, monitoring and maintenance of the QMS based on established company and/or industry standards.
- Support regulatory compliance and certification requirements.
- Oversee all functions related to Quality Assurance for a start-up or expansion.
- Oversee internal auditing to ensure regulatory compliance and certification.
- Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
- Flexibility to operate and self-driven to excel in a fast-paced environment.
- System and change implementation skills.
- Manage multiple cross-functional and complex CI projects from beginning to sustained results.
Required Skills and Experience
- Experience with AutoCAD, WMS (Manhattan SCALE), Power BI, Snowflake, slotting software (WareBee or Slot3D).
- Experience in Labor Planning and Labor Modeling.
- Ability to travel up to 50%.
- Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint & Visio.
- Data visualization (PowerBI, Tableau) and database programming (SQL, DAX, etc.).
- Leader Standard Work, Visual Management Systems and Management Accountability Systems, Plan-Do-Check-Act (PDCA), Value Stream Mapping, Kaizen, 5S/Workplace Organization advanced required.
- Understanding and experience in core engineering and data analysis functions (slotting, utilization, labor planning, layouts, metrics, etc.).
- Warehouse design tools such as CAD (e.g. AutoCAD); Slot3D, Predetermined Motion and Time Systems and methods.
- Knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control, warehouse layout/design and Lean methods).
- Knowledge of material handling solutions and automation types such as powered industrial truck (PIT) applications; racking and other storage solution designs; packaging equipment; conveyor and sortation equipment; and other automation solutions (e.g. AS/RS).
- Knowledge of Dedicated Services and Managed Transportation Networks.
- Knowledge of all available equipment types such as dry van, temperature control, flat bed, other specialized equipment.
- Transportation Design Tools: JDA, Appian, Network Design Tools: Llamasoft; Transportation Management Systems: JDA, OTM; Mapping Software: Tableau.
- Lean Six Sigma, required.
- American Production Inventory Control Society (APICS) and/or Supply Chain Logistics Certification, preferred.
Education
- Bachelor’s degree required: Engineering, Business, or Supply Chain Management.
- Bachelor’s degree preferred: Industrial Engineering or Supply Chain Management.
- Master’s degree preferred: Engineering, Business, or Supply Chain Management.
Experience
- Nine (9) years or more in the Distribution, Warehousing and/or Manufacturing, Transportation, Supply Chain Logistics industry required.
Compensation and Incentives
- Market data/ranges; internal equity; The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.
- For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
- and/or badging or background requirements of the customer to which you are assigned.
Company Culture
Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.