Manager in Training WI

Taco-Bell; Wisconsin Rapids (WI); On-site; USD 45,000 - 75,000; Full time

Job summary

Taco Bell is seeking a Restaurant General Manager to lead a single unit with a focus on profitability, quality and hospitality. You will coach and train crew and shift leaders, manage scheduling, and ensure safety and cleanliness.

Your role requires strong communication, financial controls, and hands‑on leadership to deliver outstanding guest experiences and daily sales growth.

Qualifications

• Minimum six months in a shift management or supervisory role in a service business.
• Legal right to work in the United States.
• Open availability and ability to work flexible hours and all shifts.
• Basic math and reading skills; strong communication abilities.

Responsibilities

• Provide leadership and direct supervision to operate the Taco Bell unit profitably and safely.
• Control food, labor and cash costs to company guidelines and budgets.
• Maintain cleanliness, hospitality, product quality, and speed of service.
• Hire, coach, and appraise crew members and shift leaders; train staff to certification levels.
• Respond to guest needs and handle complaints to ensure repeat business.
• Coordinate staffing and scheduling to meet daily demand across shifts.
• Train and develop team to required standards; supervise cash handling and register operations.

Skills

Leadership

Staff coaching

Financial controls

Communication

Training and development

Time management

Problem solving

Reliability / punctuality

Customer service

Adaptability

Education

High school diploma or GED

Tools

Cash register

Job description

The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The RGM directly performs hands on operational work as necessary to train employees, respond to guest service needs, or otherwise role model appropriate skills and behaviors in their restaurant.Duties and Responsibilities:Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels.Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality.Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements.Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals.Performs the hiring process for a new crew members, shift leaders, and assistant general managers.Coaches and councils all crew members and managers and are responsible for training and developing their team to expected certification and performance levels.Maintain the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations.Ensures compliance with all local, state, and federal laws pertaining to employment.Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed.Ensures that preventative maintenance procedures are followed for all equipment and facilities and report any needed repairs to the maintenance department and your area coach.Ensures excellent levels of guest service on all shifts and properly handles guests’ complaints to facilitate repeat business.Provides relevant and timely feedback to their area coach on operating results, specifically through the daily call procedure and weekly area meetings.Effectively manages turnover by practicing effective selection and training and by treating their people right and fostering a positive work environment.Preparing food as needed for guests and training purposes as well as handling the cash register and money when required.Knowledge and Skill Requirements:Must be at least 18 years old or older.Strong preference for an internal promote who has completed all required learning zone training and certifications.High school diploma or GED is required.Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service-related business.Legal right to work in the United States.Have open availability and the ability to work flexible hours and all shifts as needed.Basic math and reading skills.Excellent oral and written communication skillsAbility to learn quickly with a can-do attitude.Comes to work with good hygiene.Has reliable transportation and able to arrive to work on time.Demonstrated ability to maintain financial controls and coach and train employees.A positive, friendly, and courteous attitude.The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.