Manager in Training Westfield MA

Circle K Stores Inc.; Westfield (MA); On-site; USD 23,000 - 26,000; Full time

Job summary

Circle K Stores Inc. in Westfield, MA is seeking a Store Manager in Training to lead daily store operations and develop a team capable of delivering excellent customer service.

You will recruit, hire and train staff, supervise pricing, merchandising and cash handling, and ensure compliance with company standards while maintaining a safe, welcoming store environment.

Qualifications

• High School diploma or GED preferred.
• Experience in retail sales preferred.
• Ability to supervise and train staff on equipment and tasks.
• Strong written and oral communication in English.

Responsibilities

• Recruit, hire and train employees to deliver excellent customer service.
• Manage tasks to keep the site clean, stocked, organized and aligned with standards.
• Schedule staff within guidelines to optimize customer service and site image.
• Develop relationships with suppliers and resolve customer issues professionally.
• Train employees on safety procedures and company policies.

Skills

Leadership & supervision

Training & coaching

Hiring & onboarding

Customer service

Scheduling

Inventory control

Cash handling

English communication

Education

High School diploma or GED

Tools

Computer literacy

POS system usage

Job description

## Manager in Training Westfield MAApplylocations: Store 4707515 Westfield MAposted on: Posted Yesterdayjob requisition id: R610653Northeast BU - Region 07 - Market 07: 1400 Russell Rd, Westfield, Massachusetts 01085# **Shift Availability**Flexible Availability**Time Type**# **Minimum Qualifications**The minimum qualifications for a Store Manager are:* High School diploma or GED preferred.* Experience in retail sales preferred.* Experience to perform the essential duties, responsibilities and working in the conditions described below.* Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.* Ability to supervise and manage the functions listed in the CSR and ASM job description.* Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.* A valid driver’s license and adequate transportation to/from bank and corporate management meetings.* Ability to communicate (orally and in writing) in English.* Perform other duties as assigned or delegated by his/her supervisor.# **ESSENTIAL DUTIES, RESPONSIBILITIES AND SKILLS**# **Leadership and Management*** Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.* Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards.* Maintain a professional and supportive image among subordinates and supervisor.* Schedule employees within Company guidelines to maximize customer service and maintain site image.* Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.# **Site Relationships*** Develop positive and professional relationships with all suppliers.* Promote excellent service and resolve customer complaints in a timely, professional manner.* Promote and ensure a safe, positive public image within the neighboring community.# **Training and Development*** Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback.* Train all employees ensuring that customer service, site image and marketing execution meet Company standards.* Train all employees on safety procedures and promote safety awareness.# **Communication*** Develop ways and means to ensure that all employees receive proper communication in a timely manner.* Establish periodic on-going communication meetings with all site employees and the Market Manager.# **Organizing and Planning*** Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.* Organize and maintain all site files and manuals.* Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.* Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.* Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees.# **Financial*** Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.* Budget and forecast P&L lines, as well as understand and manage merchandise margins.* Safeguard and account for all money received and disbursed.* Perform all other financial analysis necessary to maximize sales and net profits.# **Working Conditions*** Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc.* Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer.* Be exposed to occasional noise.* Work with a minimum of direction and supervision.* At all times work as an effective manager, supervisor and leader.**THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS/DUTIES AND/OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.******NOTE: This job description may change periodically as required by business necessity, with or without advance notice to or consent by the employee.****Hiring Range: $17.00 to $19.00