Manager-in-training / Shift Lead

Le Pain Quotidien; New York, Northern (NY, KY); On-site; USD 30,307,000 - 38,573,000; Full time

Benefits offered by this job

Health coverage

Paid time off

401k with 4% match

Pre-tax commuter benefits

Team member discounts

Job summary

Convive Brands in New York, NY is seeking a Manager-in-training / Shift Lead to join our team. You will provide friendly service, assist with daily operations, and develop leadership skills in a bustling, multi-brand environment.

This role requires 3–6 months restaurant experience, Toast POS familiarity, full-time weekend availability, and the ability to work across dining room and retail areas. We offer health coverage, PTO, 401(k) with up to 4% match after 90 days, commuter benefits, and

Qualifications

• 3 to 6 months of related restaurant experience or training.
• Experience with POS systems, especially Toast.
• Fulltime open availability in scheduling (including weekend availability).
• Ability to be cross-trained in all dining room and retail areas.
• Ability to speak, read, and understand the primary language of the location.

Responsibilities

• Provide friendly and attentive service to guests throughout the visit.
• Receive food and beverage orders, enter into the POS, and coordinate with kitchen.
• Anticipate guest needs and note preferences.
• Maintain knowledge of pastry, bread, kitchen, beverage, and retail items.
• Prepare drinks for the dining room as needed.
• Handle guest situations with empathy and escalate to a manager when necessary.
• Complete opening, mid, and closing procedures; daily checklists and side work.
• Organize money and receipts per cash handling policy.
• Keep areas clean and organized by following cleaning checklists.
• Assist with setting up patio furniture and exterior seating as applicable.

Skills

Restaurant experience

Toast POS

Full-time availability

Cross-training ability

English communication

Tools

Toast POS

Job description

## Manager-in-training / Shift LeadApply: New York, NY: Full time: Posted Today: JR103338Home to Le Pain Quotidien, California Pizza Kitchen, and Little Beet, Convive Brands is a restaurant group built by people who care deeply about **hospitality, collaboration**, **and creating brands guests genuinely connect with**. As we continue to grow, we’re looking for thoughtful, driven individuals who want to make an impact, help shape the future of our brands, and grow alongside a collaborative team. Our success comes from **putting the right people in the right roles and empowering them to deliver.** We invest in development at every level, encourage new ideas, and believe strong teams are built through trust, accountability, and support. If you’re looking for a place where you can contribute meaningfully and grow alongside people who genuinely enjoy working together, come join us at Convive!**Job Description:****You will:*** Provide friendly and attentive service to all guests throughout the entirety of the visit* Receive food and beverage orders, enter order correctly into the POS, and follow up with the kitchen as necessary* Anticipate guest needs and note any preferences provided by the guest* Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items* Prepare drinks for the dining room, as needed* Handle any guest situations with genuine empathy and elevate to a manager as necessary* Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments* Organize money and receipts throughout the shift in adherence with the cash handling policy* Keep all areas of the restaurant clean and organized by following cleaning checklists* Assist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the location**You have:*** 3 to 6 months of related restaurant experience or training* Experience with POS systems, especially Toast, a plus* Fulltime open availability in scheduling (including weekend availability) is highly preferred* Ability to be cross‐trained in all areas of the dining room and retail space preferred* Ability to speak, read, and understand the primary language(s) of the work location**Benefits*** Enrollment in Company-contributed health coverage plan* Accrued Paid Time Off* 401k with up to 4% match after ninety (90) days of employment* Pre-tax commuter benefits (in applicable States)* Team member discounts at all our brands*Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.*