Manager In Training (Part Time)

R301US Hibbett Retail, Inc.; Summersville (WV); On-site; USD 13,000 - 18,000; Full time

Job summary

Hibbett I City Gear in Summersville, WV is seeking a Manager in Training to support the Store Manager in daily operations and store leadership. You will assist in selling, restocking, merchandising, ordering, and scheduling while promoting exceptional customer service and company standards.

The role requires 1–3 years of customer service in retail, with strong interpersonal skills and the ability to lead during peak periods. This is a full-time position with on-site work at Merchants Walk.

Qualifications

• Experience in retail environment, preferably footwear/apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.

Responsibilities

• Assist Store Manager with overall store operations and administration.
• Provide knowledge and guidance to employees and customers across departments.
• Maintain inventory awareness, sales stats, and profitability guidance.
• Direct staff to ensure department responsibilities and standards are met.
• Deliver extraordinary customer service and promote services and merchandise.
• Uphold company policies and protect assets and information.
• Oversee store in Store Manager’s absence and train associates.

Skills

Customer service

Retail knowledge

Job description

HB: 00826 Summersville, West Virginia (Merchants Walk)R301US Hibbett Retail, Inc.Hourly:$11.00 - $11.00Job Title: Manager in TrainingDepartment: OperationsFLSA Status: Non-ExemptReports To: Store ManagerSUMMARYThe Manager in Training is responsible for assisting the Store Manager regarding overall operations and administrative duties. The Manager in Training is knowledgeable in each product area or department in our store. Assists in determining the methods and approaches necessary to accomplish the store’s goals and initiatives. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of Hibbett I City Gear creating a unique customer experience helping to acquire and retain long-time customers. The Manager in Training is passionate about giving outstanding customer service and promoting the merchandise in stores. The Manager in Training assumes supervisory control in the Store Manager’s absence and is trained in the Store Manager’s Responsibilities.ESSENTIAL DUTIES AND RESPONSIBILITIESAssist the Store Manager in controlling the assets of Hibbett I City GearConsults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.Assumes responsibility of the entire store in the absence of the Store Manager.Provides knowledge and guidance to employees and customers in all departments when necessary.Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.Direct staff to ensure each department’s responsibilities and standards are completed.Keeps the Store Manager informed about inventory movement and customer trends.Assures quality customer service is maintained.Performs general administrative duties as needed and is trained in the Store Manager’s responsibilities.Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.Promote and sell services and merchandise provided by Hibbett I City Gear.Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction.Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.SUPERVISORY RESPONSIBILITIESSupervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; and resolving problems.QUALIFICATIONSExperience working in a retail environment, preferably in footwear and athletic apparel.1-3 years of customer service experience.Excellent interpersonal and communication skills.Ability to work in a fast-paced environment.Ability to assist in managing a team and keep up with overall goals and profits.Is a self-starter, has initiative to take on important tasks without being asked.Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.Is a team-player, passionate about outstanding customer service and selling merchandise.Hibbett's Privacy PolicyCandidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett’s Privacy Policy to understand how the information you provide will be utilized and safeguarded.By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy . Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.