Manager In Training (Part-Time)

Hibbett, Inc.; Okeechobee (FL); On-site; USD 18,000 - 26,000; Full time

Job summary

Hibbett, Inc. in Okeechobee, FL is seeking a Manager in Training to support store leadership and drive customer-focused service. The role involves assisting the Store Manager with operations, merchandising, inventory, and promotions while building expertise across product areas and departments.

The Manager in Training helps train staff, promotes sales, and steps in during the Store Manager’s absence. This entry-level leadership track suits motivated individuals seeking growth in a retail setting.

Qualifications

• Experience working in a retail environment, preferably footwear and athletic apparel.
• Customer service experience to engage customers and promote products.
• Strong interpersonal and communication skills for team and customer interactions.
• Ability to work in a fast-paced retail setting while maintaining quality service.
• Self-motivated team player capable of supporting store leadership.
• Proven attention to detail in merchandising, inventory and tasks.
• Ability to manage multiple tasks simultaneously and efficiently.

Responsibilities

• Assist the Store Manager in controlling store assets and daily operations.
• Collaborate on action plans for selling, restocking, merchandising, ordering and scheduling.
• Lead in the Store Manager’s absence and guide staff as needed.
• Provide knowledge and guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses to support profitability.
• Direct staff to meet department responsibilities and standards.
• Keep the Store Manager informed about inventory movement and trends.
• Ensure consistent, high quality customer service across all interactions.
• Perform general administrative duties and learn Store Manager responsibilities.
• Deliver outstanding service and promote sales and promotions to customers.
• Uphold all company policies and procedures as listed in manuals and memos.
• Protect company assets and financial information and flag potential fraud.

Skills

Retail experience

Customer service

Interpersonal skills

Communication

Team leadership

Attention to detail

Multi-tasking

Job description

HB: 00304 Okeechobee, Florida (Okeechobee Corners)

R301US Hibbett Retail, Inc.

Hourly:

$16.00 - $16.00

Job Title: Manager in Training

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

SUMMARY

The Manager in Training is responsible for assisting the Store Manager regarding overall operations and administrative duties. The Manager in Training is knowledgeable in each product area or department in our store. Assists in determining the methods and approaches necessary to accomplish the store’s goals and initiatives. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of Hibbett I City Gear creating a unique customer experience helping to acquire and retain long-time customers. The Manager in Training is passionate about giving outstanding customer service and promoting the merchandise in stores. The Manager in Training assumes supervisory control in the Store Manager’s absence and is trained in the Store Manager’s Responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist the Store Manager in controlling the assets of Hibbett I City Gear
• Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Provides knowledge and guidance to employees and customers in all departments when necessary.
• Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keeps the Store Manager informed about inventory movement and customer trends.
• Assures quality customer service is maintained.
• Performs general administrative duties as needed and is trained in the Store Manager’s responsibilities.
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; and resolving problems.

QUALIFICATIONS

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Hibbett’s Privacy Policy

Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett’s Privacy Policy to understand how the information you provide will be utilized and safeguarded.