Manager In Training (Part Time)

Hibbett; Lexington (KY); On-site; USD 11,762 - 16,753; Part time

Job summary

Hibbett in Lexington, KY is seeking a Manager in Training who will assist the Store Manager and supervise staff when needed. Responsibilities include controlling store assets, ensuring quality customer service, and achieving departmental goals.

This position requires a retail background, strong customer service skills, and the ability to work in a dynamic environment. Hibbett offers a salary of $10.35 per hour, emphasizing exceptional service and teamwork.

Qualifications

• 1-3 years of experience in customer service.
• Experience in a retail environment, preferably in footwear and athletic apparel.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist the Store Manager in various responsibilities.
• Supervise employees in the absence of the Store Manager.
• Ensure quality customer service is maintained.

Skills

Retail experience

Customer service skills

Interpersonal communication

Team management

Attention to detail

Job description

Overview

HB: 01651 Lexington, KY (North Place Market Place). R301US Hibbett Retail, Inc.

Hourly: $10.35
$10.35

Job Title: Manager in Training

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager in establishing an action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Be aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties as needed and be trained in the Store Manager’s responsibilities.
• Produce and deliver extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store and assisting multiple customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, training employees; planning, assigning, and directing work; and resolving problems.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Hibbett's Privacy Policy

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