Manager In Training (Full Time) - Winnsboro, SC

Hibbett; Winnsboro (SC); On-site; USD 11,762 - 16,753; Full time

Job summary

Hibbett is seeking a Manager in Training in Winnsboro, South Carolina. This role will assist the Store Manager with operations, uphold policies, and promote customer service. Responsibilities include supervising staff, managing inventory, and ensuring store goals are met.

The ideal candidate should have retail experience, be a self-starter, and possess strong customer service skills. Join Hibbett to create a unique customer experience and contribute to the store's success.

Qualifications

• 1–3 years of customer service experience.
• Experience in a retail environment, preferably in footwear and athletic apparel.
• Self-starter with initiative to take on important tasks without being asked.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Provide guidance to employees and customers in all departments.
• Ensure quality customer service is maintained.

Skills

Customer service experience

Interpersonal skills

Attention to detail

Ability to work in a fast-paced environment

Teamwork

Job description

HB: 01394 Winnsboro, South Carolina (Fairfield Square)

Hourly $10.35 - $10.35

Job Title: Manager in Training

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

Summary: The Manager in Training assists the Store Manager with overall operations and administrative duties. The role requires knowledge of each product area or department in our store and helps determine methods and approaches necessary to accomplish store goals and initiatives. The Manager in Training upholds policies, procedures, and standards listed in the visual manual, fully promotes each sale and/or promotion, and serves as an ambassador of Hibbett I City Gear, creating a unique customer experience that helps acquire and retain long‑time customers. The manager is passionate about providing outstanding customer service and promoting merchandise in stores, assumes supervisory control in the Store Manager’s absence, and is trained in the Store Manager’s responsibilities.

Essential Duties And Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with the Store Manager to establish action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility for the entire store in the absence of the Store Manager.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Maintain awareness of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Assure quality customer service is maintained.
• Perform general administrative duties as needed and be trained in the Store Manager’s responsibilities.
• Produce and provide extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store and accommodating multiple customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and company memos.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

Supervise employees in the absence of the Store Manager. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws, including interviewing, training employees, planning, assigning, and directing work, and resolving problems.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self‑starter with initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Team‑player passionate about outstanding customer service and selling merchandise.