Manager in Training CA

Taco Bell; Rancho Cordova (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Taco Bell in Rancho Cordova is seeking a Restaurant General Manager to lead operations, ensure high standards of cleanliness, hospitality, product quality, and speed of service. The RGM will train staff, respond to guest needs, and role model best practices on a daily basis.

You will manage costs, staffing, and compliance with local, state, and federal laws, while driving sales growth and maintaining a positive work environment.

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Minimum 6 months in a supervisory role.
• Legal right to work in the United States.
• Available to work flexible hours, all shifts.
• Excellent communication skills.
• Possess reliable transportation.

Responsibilities

• Control food, labor, cash, and controllable expenses per guidelines.
• Drive sales growth by improving service speed and food quality.
• Maintain staffing levels for all days and shifts.
• Conduct performance appraisals for crew and managers.
• Hire and train new staff.
• Coach and develop team to achieve certification and performance.
• Ensure cleanliness, sanitation, and safety compliance.
• Resolve guest complaints to drive repeat business.
• Provide feedback to area coach via daily/weekly meetings.
• Manage turnover by effective selection and training.

Skills

Communication skills (oral and written

Leadership and people management

Financial acumen and budgeting

Staff training and coaching

Adaptability and problem solving

Customer service excellence

Education

High School Diploma or GED

Job description

Position Summary:

The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The RGM directly performs hands on operational work as necessary to train employees, respond to guest service needs, or otherwise role model appropriate skills and behaviors in their restaurant.

Duties and Responsibilities:

• Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels.
• Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality.
• Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements.
• Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals.
• Performs the hiring process for a new crew members, shift leaders, and assistant general managers.
• Coaches and councils all crew members and managers and are responsible for training and developing their team to expected certification and performance levels.
• Maintain the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations.
• Ensures compliance with all local, state, and federal laws pertaining to employment.
• Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed.
• Ensures that preventative maintenance procedures are followed for all equipment and facilities and report any needed repairs to the maintenance department and your area coach.
• Ensures excellent levels of guest service on all shifts and properly handles guests' complaints to facilitate repeat business.
• Provides relevant and timely feedback to their area coach on operating results, specifically through the daily call procedure and weekly area meetings.
• Effectively manages turnover by practicing effective selection and training and by treating their people right and fostering a positive work environment.
• Preparing food as needed for guests and training purposes as well as handling the cash register and money when required.

Qualifications

Knowledge and Skill Requirements:

• Must be at least 18 years old or older.
• Strong preference for an internal promote who has completed all required learning zone training and certifications.
• High school diploma or GED is required.
• Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service-related business.
• Legal right to work in the United States.
• Have open availability and the ability to work flexible hours and all shifts as needed.
• Basic math and reading skills.
• Excellent oral and written communication skills
• Ability to learn quickly with a can-do attitude.
• Comes to work with good hygiene.
• Has reliable transportation and able to arrive to work on time.
• Demonstrated ability to maintain financial controls and coach and train employees.
• A positive, friendly, and courteous attitude.

The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.