Manager in Training CA

Pacific Bells, LLC; Citrus Heights (CA); Hybrid; USD 33,000 - 37,000; Full time

Job summary

Pacific Bells, LLC seeks a Manager in Training for a Taco Bell unit in Citrus Heights, CA. The role provides leadership and supervision for operations, ensuring cleanliness, hospitality, accuracy, and speed of service while training staff and modeling appropriate behavior.

You will manage staffing, hire and develop crew and supervisors, and monitor costs and performance metrics to drive unit success. Strong communication and a hands-on approach are essential.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED is required.
• Minimum 6 months in a shift management or supervisory role.
• Legal right to work in the United States.
• Open availability and ability to work flexible hours and all shifts as needed.
• Basic math and reading skills.
• Excellent oral and written communication skills.
• Ability to learn quickly with a can-do attitude.
• Comes to work with good hygiene.
• Has reliable transportation and able to arrive to work on time.
• Demonstrated ability to maintain financial controls and coach and train employees.
• A positive, friendly, and courteous attitude.

Responsibilities

• Controls food, labor, cash, and controllable expenses per guidelines and budgeted levels.
• Works to drive positive sales growth by improving 5 Bells, CORE, speed of service and food quality.
• Maintains adequate staffing levels for all days and shifts to meet scheduling needs.
• Performs hiring for crew, shift leaders, and assistant general managers; conducts performance appraisals.
• Coaches and counsels crew and managers to meet certifications and performance levels.
• Maintains restaurant cleanliness and organization; follows sanitation guidelines and regulations.
• Ensures compliance with local, state, and federal employment laws.
• Verifies restaurant environment is safe and takes corrective action when needed.
• Ensures preventative maintenance for equipment and facilities; reports needs.
• Delivers excellent guest service and handles complaints to promote repeat business.
• Provides feedback to area coach via daily calls and weekly area meetings.
• Manages turnover through effective selection and training and positive work environment.
• Prepares food for guests and training purposes as well as handling cash register when required.

Skills

Leadership

Customer service

Communication

Training

Coaching

Time management

Education

High school diploma or GED

Job description

# Manager in Training CA6031 Greenback Lane, Citrus Heights, CA - Citrus Heights, CA 95621## OverviewSalary Range$24.00 - $27.00 Hourly## Description**Position Summary:** The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The RGM directly performs hands on operational work as necessary to train employees, respond to guest service needs, or otherwise role model appropriate skills and behaviors in their restaurant.**Duties and Responsibilities:*** Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels.* Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality.* Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements.* Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals.* Performs the hiring process for a new crew members, shift leaders, and assistant general managers.* Coaches and councils, all crew members and managers and are responsible for training and developing their team to expected certification and performance levels.* • Maintain the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations.* Ensures compliance with all local, state, and federal laws pertaining to employment.* Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed.* Ensures that preventative maintenance procedures are followed for all equipment and facilities and report any needed repairs to the maintenance department and your area coach.* Ensures excellent levels of guest service on all shifts and properly handles guests ’complaints to facilitate repeat business.* Provides relevant and timely feedback to their area coach on operating results, specifically through the daily call procedure and weekly area meetings. Effectively manages turnover by practicing effective selection and training and by treating their people right and fostering a positive work environment.* Preparing food as needed for guests and training purposes as well as handling the cash register and money when required**Your success will be measured based on the following:*** Weekly/Period restaurant performance in sales, ICOS, labor, cash and controllable expenses* 5 Bells, CORE, PRCs and Food Safety Audit results* Period “3 Part P & L” results: Unit Staffing, STP 1&1 %, Annualized Turnover %, Average* Weekly Mgmt. Hours, 5 Bells, CORE results, PRCs/10,000 Transactions, SOS Window Time, Food Safety Audits, YOY Net Sales Growth, Net Sales vs. Plan, Food Cost %, Drinks %, Paper %, Total COS %, Labor % vs. Plan, Overtime % vs. Plan, Cash +/- % of Sales, Controllable %vs. Plan, PAA % vs. Plan, Actual PAA## Qualifications**Knowledge and Skill Requirements:*** Must be at least 18 years old or older.* Strong preference for an internal promote who has completed all required learning zone training and certifications.* High school diploma or GED is required.* Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service-related business.* Legal right to work in the United States.* Have open availability and the ability to work flexible hours and all shifts as needed.* Basic math and reading skills.* Excellent oral and written communication skills* Ability to learn quickly with a can-do attitude.* Comes to work with good hygiene.* Has reliable transportation and able to arrive to work on time.* Demonstrated ability to maintain financial controls and coach and train employees.* A positive, friendly, and courteous attitude.The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.